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Create a Guide/Template: Effective practices for user testing #112
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I gathered available resources from all the projects list - couldn't find anything in Brigade Organizer's Playbook, Civic Tech Structure, Data Science Projects, GreenEarthOS, Guides, HomeUniteUs, People Depot, Tables Team, or VRMS. There are quite a few resources from each community of practice that require access to their respective Google drives. I have reached out to either the PM or UX Research/Design leads from 100 Automations, 311 Data, Access the Data, Open Community Survey, Expunge Assist, Food Oasis LA, and Lucky Parking. Hopefully I will be able to get in touch soon so I can include more information about best practices for their usability testing. |
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Hi @pogwon !! We are conducting the CoP audit hackforla/UI-UX#553 and implementing some new guidelines. Are you still working on this issue? |
UpdateGathered resources from past issues and reaching out to other teams on Slack. I stopped here, because the guidelines said to stop at this point, since the team was in the process of updating instructions for further steps (though I am not sure if that is still the case). I can go ahead and unassign myself from this issue and move it into the Prioritized Backlog. |
@JesseTheCleric This issue is ready to move. There are no files to move, but you still need to create the folders for it and link the folder in this issue. |
Overview
We need to create a guide about effective user testing practices that UX/UI designers and researchers at Hack for LA can reference to carry out informative user testing
Action Items
The phases in the guide-making process are listed below. Each phase displayed in blue is linked to a wiki page with instructions on how to complete that phase. Open the wiki page in a new tab, copy the instructions for each part into the section labeled 'Tasks' at the bottom of this issue, and complete each task listed.
Resources/Instructions
Projects to Check
Website Usability Testing 100Automations/Website#431
Interviews + Usability Testing on V2 311-data#848
https://docs.google.com/spreadsheets/d/1ueibPcAseB8wck_UyXkBn7J61r8MF5J76DObcwtVJdU/edit#gid=0
https://github.com/hackforla/311-data/wiki/August-2020-UX-Interviews
https://github.com/hackforla/311-data/wiki/March-2020---311-MVP-Alpha-UX-Interview-Notes
Usability Test: Wiki's Information Architecture access-the-data#168
https://docs.google.com/document/d/1oY6cs4Qp3m4e96cta7417Y5H-wM6U3yadb3TG1Eaqvg/edit
https://docs.google.com/document/d/1KuT9qGVelrBj5ecqJnJkSlS-xRuzOnKhnYAqT77_ctk/edit
Website Carousel Text A/B Test access-the-data#227
Website Prototype Usability Test access-the-data#166
A/B Testing Information Architecture Labels access-the-data#164
A/B Testing and Usability Testing of Components access-the-data#135
https://docs.google.com/document/d/1Yve2xkk6EtvPTnXT2yvr4D17_f6S0ZMqhrYqJBOoLvE/edit
Usability Testing for High Fidelity Prototypes access-the-data#102
Usability Testing for Low/Mid Fidelity Prototypes access-the-data#88
https://docs.google.com/presentation/d/19W-Nn2ZNsa6oh14ud38xAsPmEQlPad7p-CxTPAd-W2w/edit#slide=id.gfd97b42aa4_0_77
Competitive analysis (unmoderated usability testing) of CKAN websites - Userflows access-the-data#191
https://github.com/hackforla/access-the-data/wiki/Research
Usability Hub Test for Landing Page ballotnav#379
Usability Hub Testing for Landing Page Preference ballotnav#413
CTI: PM Meeting Agenda civictechindex/CTI-website-frontend#651 (comment)
Tag Generator: User Testing civictechindex/CTI-website-frontend#19
https://docs.google.com/document/d/1IbhNIJcOMdx7xjE7kwq_y-WAAfuI4DF4iXPH8BMEizY/edit
https://drive.google.com/drive/folders/1PM_c28sUWF50n9rLi28vtKnH5GD49wK5
A/B Test Tag Generator Results civictechindex/CTI-website-frontend#121
Usability Test for MVP CivicTechJobs#41 (comment)
User Flow - Usability Test CivicTechJobs#144
User Test/Research CMS Wireframe CivicTechJobs#145
Qualifier Page Usability Testing (Role Selection, Calendar) CivicTechJobs#291
https://docs.google.com/document/d/10iRkHa9233VKsLWjjqZMrB7ON2Stoz7R4hRFqDKqOz4/edit
Cover Page Usability Test, Overview design-systems#392
Plan the cover page usability tests design-systems#377
Give feedback on cover page usability test plan design-systems#386
https://www.figma.com/file/mmvbxZ6lctjQneEeqTjC8O/UX%2FUI-Discovery-FigJam?type=whiteboard&node-id=0%3A1&t=wVtr6ylaglFZIZrt-1
https://github.com/hackforla/design-systems/tree/main/.github/ISSUE_TEMPLATE
Design Systems: Team- 2023 Agenda design-systems#478 (comment)
https://www.figma.com/file/l911DJDfDo0Yr70lagjSmx/Archive-of-Previous-Research-Studies?type=whiteboard&node-id=0%3A1&t=KolAmxLQwUjpRxgj-1
Design Systems: Research - 2023 Agenda design-systems#479 (comment)
Issue Templates for Figma Kit research design-systems#396 (comment)
Run Content Testing on Renaming of Design System Template design-systems#521
Onboarding UX - Guerrilla usability tests design-systems#412
Intro page participant 1 design-systems#409
Participant 1 analysis design-systems#394
Participant 2 analysis design-systems#419
Participant 3 session design-systems#413
Logo usability study hackla-engage/start-here#15 (comment)
https://github.com/hackforla/expunge-assist/wiki/Internal-Usability-Testing,-Round-1
Create a Internal User Testing Moderator Guide expunge-assist#896
Second Internal Usability Testing (IUT 2) Research Plan and Guide expunge-assist#663
Brainstorming Research Goals: Internal Landing Page Usability Test expunge-assist#892
General/Other Feedback for Internal Testing Report expunge-assist#566
Internal Testing Final Report expunge-assist#562
https://docs.google.com/document/d/1XGOSfQdSCuI0vKQnIraoCrJqzquiqKn7zURqZSLaiCI/edit#heading=h.3ztrji576wws
Usability Testing Planning expunge-assist#442
Internal User Research Plan & Guide expunge-assist#507
Internal Usability Test Analysis expunge-assist#549
Update landing page design food-oasis#1191 (comment)
Create A/B Test for website changes food-oasis#883 (comment)
Usability testing for Logo design internship#151
Low - Fi Prototype Usability testing lucky-parking#391
https://github.com/hackforla/open-community-survey/wiki/Usability-Testing-of-Comparative-Analysis-Spreadsheet
Usability Testing of OCS 99 NC's Comparative Analysis open-community-survey#41
Document the process used by the UX team for our usability testing of the NC C&C open-community-survey#75
Wireframe v1 of the Website open-community-survey#24
https://docs.google.com/document/d/1_X-qsWkeSYhFQvTj_k46qnBNKravYJVPwhXQ93eQ6mk/edit
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Overview
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Round1
https://github.com/hackforla/tdm-calculator/wiki/Usability-Testing-Round-2
https://github.com/hackforla/tdm-calculator/wiki/Tooltip-Usability-Test
Usability test 3 for tooltip discoverability tdm-calculator#1219
User Testing 2: Recruitment tdm-calculator#1089
Usability Testing 2 Epic tdm-calculator#974
https://drive.google.com/file/d/1a2mW34N0lcZVnMKWQTfldLQH8dxGycRn/view
User Testing 2 Overview (edits continue) tdm-calculator#1084
Week of 4/18 - Schedule For Usability Session tdm-calculator#808
https://docs.google.com/document/d/1bXCY15yIwbvHUEBSlsROsglqhijCG5vT3jlmBotGJ2M/edit
Create Follow up Email Draft to schedule usability testing tdm-calculator#796
https://docs.google.com/document/d/1T2kdLIlo-_BamIH3m_WPiBhQh2ILhpv-L7BJ7afGMsw/edit
Create a Script for the Guided User Test tdm-calculator#742
https://docs.google.com/spreadsheets/d/1kndkqEZsFldaV0sNWyHwO3cgnUnX2XYjGX5V8OtrXww/edit#gid=0
Preference test for Homepage hero section website#2537
Moderated Usability Test for the top navigation design (mobile) website#2686
https://github.com/hackforla/website/wiki/Research-2-:-Overall-Website-Research-,-Usability-Testing
https://github.com/hackforla/website/wiki/Research-10---Toolkits-Page-Research:-Preference-Testing
Research existing imagery and find out how parents feel about it YouthJusticeNav#39
Tasks
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