A/B Testing and Usability Testing of Components

[lrchang2]

Overview

We need to conduct an A/B testing of certain components of the desktop and mobile version to see if the design needs to be adjusted to be more user friendly.

Action Items

• Determine website components that want to be tested
• Develop questions that need to be tested for each component
• Develop documentation for testing
• Review test with team, leads and PMs
• Have team conduct 2 usability tests using script
• affinity map results during team meeting and determine takeaways

Resources/Instructions

wireframes with carousel
wireframes without Carousel
observational study template

results in affinity map

[lrchang2]

We have determined that we need to test the carousel and the buttons within the carousel #96 #120

Here are the details about testing the carousel where the question is: "Is the carousel necessary for our website?"

[lrchang2]

@Archana-M @KaylenaNguyen moving all your work into this issue, please put an update and any necessary notes within here. I have put your respective issues in the ice box until we finish up this testing

[Archana-M]

Here are the questions that we want to discuss with the team for usability testing https://docs.google.com/document/d/1Yve2xkk6EtvPTnXT2yvr4D17_f6S0ZMqhrYqJBOoLvE/edit

[KaylenaN]

I've updated the navigation bar. submenu for 311 Data under "workshops"
I've also changed the resources link to the GitHub link that you provided.

[lrchang2]

team takeaways from results:

• warning for outside links
• need to shorten and rewrite website copy for clarity
  • navigation bar titles that were confusing
    • "get involved"
    • "data science roles"
• need to keep home page shorter for less scrolling
• keep both the carousel for new users and cards for repeat users
• carousel needs to have more noticeable page indicators (arrows and circles)
  • cards will be 3 cards in 1 row
  • add titles/short blurbs at top of cards
• needs to consider how this would be translated on mobile

[lrchang2]

next steps are to work on refining the carousel and cards with the feedback from usability testing

[lrchang2]

@Archana-M @KaylenaNguyen can we close out this issue?

[Archana-M]

@lrchang2 Would you be creating a new issue for the next steps listed here? We are working on the next steps right now.
cc: @KaylenaNguyen

[lrchang2]

apologies for the late response, yes lets make another issue. i will close out this one for now