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General/Other Feedback for Internal Testing Report #566

Closed
13 tasks
Tracked by #562
ValeriyaMetla opened this issue May 21, 2022 · 0 comments
Closed
13 tasks
Tracked by #562

General/Other Feedback for Internal Testing Report #566

ValeriyaMetla opened this issue May 21, 2022 · 0 comments
Labels
feature: usability testing priority: high role: research UX and other research size: 2pt Can be done in 7-12 hours
Milestone
3. IUT1 Usability...

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@ValeriyaMetla
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ValeriyaMetla commented May 21, 2022 •
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Overview

Aggregate all data for an internal testing final report following the guideline below

Action Items

  • Go over miro board, Excel, and raw notes (if needed) to pull all the information for the final report
    • identify pain points that are ambivalent (as to what team to place; more general points; points that require discussion across teams, PM, org. feedback)
    • how many users identified these pain points
    • identify quotes and make it clear (use italic)
    • summarize behavior and feedback when it's appropriate
    • always note which screen/part of the letter generator the feedback belong
    • identify recommendations
      • users
      • UXR team
    • Identify if other teams need to be involved
  • Place ALL these information in the relevant section of the report.
  • Discuss with the team and receive feedback
  • When the issue is complete - move to Ready for Review Column in the Kanban Board

Resources/Instructions

Internal Testing Final Report - Draft
#549
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Labels
feature: usability testing priority: high role: research UX and other research size: 2pt Can be done in 7-12 hours
Projects
P: EA: Project Board
Status: Done
Milestone
3. IUT1 Usability Testing
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@ValeriyaMetla