EA: Research Team Meeting Agenda

[thomasdemoner]

This issue tracks the running agenda for the Research Weekly Meetings

# [YEAR-MO-DAY] Agenda and Notes
### Attendees
- [ ] Sylvia
- [ ] Sara
- [ ] Rachel

### Notetaker

### Recurring Items
- [ ]
### New Meeting Items
- [ ]
### FYI
- [ ] 
### Notes from Meeting
- [ ] 
### Task Items
- [ ] 
### Items for next week's agenda
- [ ] 

[thomasdemoner]

@yumengluo please add other assignees that would be appropriate for this issue, you'd know much better than I. And let me know if there's anything missing from it :)

[ValeriyaMetla]

14 January 2022 Agenda and Notes

Attendees

• Jessica, Larisa, Yumeng, Val, Sam

Accountability and Support Check

• Confirming - capacity and honest availability and current responsibilities: Who is currently on the research team? (Val (5-6 hours), Jess (5-6 hours), Larissa (5-6 hours), Sam (5-6 hours writing and working on research in future); Yumeng (5-6 hours)
• Ask for preferences and assign tasks for each team member
  • Jessica - is working on Recruitment documents- putting steps into how we do outreach
  • Valeriya - working on historical document for partnerships and creating legend for database
  • Larisa - working on research plan
  • Yumeng - working on research plan
  • Sam - working on writing tasks for MVP

Recurring items:

• Research Plan

New Meeting Items

• Database (Create a Legand)
• Write Recruitment document (Word doc)
• Create History of Partnership (Excel)

FYI

• We need to recruit writer and 1-2 researcher for the team

Notes from Meeting

• Marketing versus UX Research questions

Task Items

• Jess/Val will assign issues discussed in the meeting to team
• Val/Jess work on organising Github/Google Drive
• Val/Jess touch base with Bonnie about recruiting researchers

Items for next weeks agenda

• Recruitment to the team (writer, researchers), what is the procedure
• GitHub task assignment (issues/check-in)
• Confirming All Team meeting time

[jessicaherling]

[1/21/22] Agenda and Notes

Attendees

• Jessica, Larisa, Yumeng, Val, Sam

Accountability and Support Check

• Review assignments for each team member
  • Jessica
  • Valeriya
  • Larisa
  • Yumeng
  • Sam

Recurring items:

• Research Plan

New Meeting Items

• Recruitment Updates
• GitHub task assignment (issues/check-in)
• Confirming All Team meeting time
• Deadlines for research plan and recruitment

FYI

• Jess creating task about expungement in other states in the U.S.

Notes from Meeting

• Discussion about discovery research plan versus usability plan and timeline for this (see notes in link)

Task Items

• Val incorporate comments from Yumeng and Larisa into Research Plan and will assign to Jess and Sam
• Jess/Val check with Bonnie - need to have research plan for usability
• Jess/Val confirm MVP launch timeline with PMs
• Jess/Val confirm new team members and get them added to team
• All team members review and update Github tasks
• Sam send Content Writer information to Val
• Jess/Val ask Bonnie about Content writing at Hack for LA
• Sam send description to Jess/Val of what kind of support is needed to content writing
• All team members review participant database to add any context

Items for next weeks agenda

• Finalize team members
• Github task assignment (cleaning up tasks)
• Deadlines for research plan and recruitment

[jessicaherling]

[1/28/22] Agenda and Notes

Attendees

• Jess, Sam, Larisa

Accountability and Support Check

• Review assignments for each team member
  • Jessica
  • Valeriya
  • Larisa
  • Yumeng
  • Sam

Recurring items:

• [ ]

New Meeting Items

• Val and Jess interview 4 researchers this week; want feedback from group about bringing on board 2
• Val and Jess setting up 2-3 more chats next week with researchers
• Sam/Jess discuss meeting with content writers next week
• Research plan updates
• Check in about team members review participant database to add any context
• Github task assignment (cleaning up tasks)

FYI

• Val/Jess still need to talk with Bonnie about Content writing

Notes from Meeting

• Timeline for usability testing; dependent on timelines of creation of MVP; concerns about being able to change content and adapting to users' needs
• Larisa brought up being able to prepare ourselves for usability testing - walk through prototypes (talk to designers)

Task Items

• Jess/Val MVP deadline and what stage the product is
• Jess ask at R&D meeting to have design show prototype at meeting
• Jess/Val meet with more research recruits
• Jess/Val/Sam meet with UX content writers

Items for next weeks agenda

• [ ]

[ValeriyaMetla]

[2/4/22] Agenda and Notes

Attendees

• Jess, Val, Sam, Larisa, Yumeng, Rhiana, Thomas

Accountability and Support Check

• Introductions - new researchers
• Review assignments for each team member
  • Jessica
  • Valeriya
  • Larisa
  • Yumeng
  • Sam
  • [Rhiana]
  • [Thomas]

Recurring items:

• Github task assignment (cleaning up tasks)
• Research plan updates, set separate tasks, create issues for each team member on Github (someone works on screener, other tasks could be working on MVP part
• See if someone is interested to work on state research or creating guidelines on how to reach out to stakeholders

New Meeting Items

• Update for Sam, a community of practice for UX writers, need writers; Zoya and Sam working together on creating open board role, already has an open line of communication with Zoya; Bonnie can assist with reaching out to HfLA teams
• UX writers volunteer discussion, interview feedback; Joanna's role

FYI

• MVP deadline is 1-1.5 months away, like March
• Jess ask at R&D meeting to have design show prototype at meeting

Notes from Meeting

• Sam to work with Zoe on Ux content writing; place to redirect some folks who are content writers interesting in the team
• Creating separate issues for people to complete tasks
• Repository building - Rhianna - what do we do with the data? Interested in making the research accessible for future
• Sam: re: confidentiality for this project - esp. since there are many people who could potentially access the drive; /and anonymizing if it’s important
• Bringing in more writers - Sam is doing a lot of work on content writing
• Link for application: https://expungeassist.org/#/./form/intro; Rhianna says you can test through Figma

Task Items

• Tom and Rhianna read over Expunge Assist Google Drive Documents and Github

• - Team tell Jess/Val about any task preference

• - Jess/Val assign tasks on Monday to team

• - Sam reach out to writers

• - Sam create Github content writing tasks

• - Jess/Val ask PMs about usability testing for https://expungeassist.org/#/./form/intro (moderate through Figma)

• - Jess/Val assign Tom to state research

Items for next weeks agenda

[SamHyler]

Just checking in: @ValeriyaMetla @jessicaherling I know of a Zoe who is a writer, but not a Zoya. Is this maybe the same person, or Val did you mean someone who isn't a writer?

[ValeriyaMetla]

Yes it’s Zoe, I might have written it wrong.

On Sat, Feb 5, 2022 at 10:17 AM Samantha Hyler ***@***.***> wrote: Just checking in: @ValeriyaMetla <https://github.com/ValeriyaMetla> @jessicaherling <https://github.com/jessicaherling> I know of a Zoe who is a writer, but not a Zoya. Is this maybe the same person, or Val did you mean someone who isn't a writer? — Reply to this email directly, view it on GitHub <#423 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AWW2ARG5HQMNKCTUSMQALV3UZU5RVANCNFSM5L2ZPU6Q> . You are receiving this because you were mentioned.Message ID: ***@***.***>

-- Valeriya Metla PhD Student The School of Criminal Justice at Rutgers University - Newark Center for Law and Justice 123 Washington Street, 5th Floor, Newark, NJ 07102-3094

[jessicaherling]

[2/18/22] Agenda and Notes

Attendees

• [ Jessica, Val, Larisa, Yumeng, Sam, Rhianna, Ana, Nicolas]

Accountability and Support Check

• Review assignments for each team member
  • Jessica
  • Valeriya
  • Larisa
  • Yumeng
  • Sam
  • Rhianna
  • Thomas
  • Ana
  • Joanna
  • [Nick]

Recurring items:

• [ ]

New Meeting Items

• Github discussion
• Research lead request

FYI

• [ ]

Notes from Meeting

• Val reviewing Github tasks for usability testing (Usability Testing Research Plan #443)
• Larisa has draft of research plan (goals and priorities; pre-test questions and questions more specific to legal clinics and sample tasks (5-6 - can modify); post-questions split into general audience versus people who work in legal clinics) - suggest broad overview feedback - need to talk to design and development
• Rhianna - I will be leaving Sunday for a work project again. would love to continue to do desk research and assist in prep or analysis.
• Research plan for interviews - Yumeng working on questions - Yumeng wrote questions for usability testing

Task Items

• Assign Rhianna to do desk research and assist in prep or analysis.
• Val/Jess write to PMs/Daisy/Daniel and ask if we can spend some time during All teams meeting with design and development and go over the MVP and chat about usability study and get more information

Items for next weeks agenda

• Jess/Val assign Github tasks for usability and desk research

[ValeriyaMetla]

[03/11/2022] Agenda and Notes

Attendees

Accountability and Support Check

• Review assignments for each team member
  • Valeriya
  • Larisa
  • Yumeng
  • Sam
  • Rhianna
  • Thomas
  • Ana
  • Joanna
  • Nick

Recurring items:

• Documenting research in Wiki
  • Organizing Google Drive
• Usability Testing Study
  • Finalizing usability testing research plan for users (legal clinics and people going through record expungement process)
  • starting research plan for internal user testing

New Meeting Items

FYI

• MVP is planned to be ready by the end of March/Early April

Notes from Meeting

• By Monday - Ana will create the internal usability testing document.

Task Items

• Val
  • create sidebar for UX Content Writing
  • move the rest of the copies of research-relevant docs to the Wiki folder
  • remove the reminder for the old team meeting link in Slack
  • send relevant documents on expungement in CA to Tom
  • ask Bonnie if there is any guide for editing Wiki
  • reach out to Myranda - invite her to the meeting, get the link for the Slack channel about record expungement
• Ana
  • create a document for internal testing and trim it down (remove what is not needed as we are testing internally, keep assigned people so we don't have to assign sections again)
  • create copies of all ongoing documents for research and move them to Wiki folder - checking GitHub issues to have clear folders for ongoing projects
  • create a timeline of the project (e.g., main milestones, deadlines, etc.)
• Val and Ana
  • work on creating GitHHub issues for internal testing
  • work on outreach procedure document so we can start reaching out to legal clinics
    • assign another person to this task
• Joanna
  • last edit of the usability testing plan (legal clinics and people going through expungement)
  • created a document to make sense of past research, please attach it to the Wiki issue on GitHub
• Tom
  • working on research across the states, checking the notes, organizing
  • Val will send relevant documents
• Yumeng and Larisa
  • start working on an internal testing document (Ana will create it on Monday)
• Rhianna and Nick
  • help Tom with research across states OR
  • help Joanna with last edits of the usability testing (legal clinics and users) to finalize for review with Bonnie OR
  • help Yumeng and Larisa with working on internal testing research plan
• Everyone
• the team will comment on possible terms for glossary under this issue

Items for next weeks agenda

• Accountability and check-in

[11/18/21](https://github.com/hackforla/expunge-assist/issues/

[sylvia-nam]

[4/12/2024] Agenda and Notes

Attendees

• Analicia
• Sam
• Sara
• Sylvia
• Melissa

Note taker

• Sara

Announcements

• April All Teams meeting updates EA Team Planning Agenda #670 (comment)

Recurring Items

• Team alignment and check-in
• Updates from Design and Content
• Stakeholder Review (formerly Launch Prep)
• Updating UXR understanding of current expungement laws and polices #1214
• Discussion on team members' findings on recent expungement-related laws

New Items

• Updated UXR Glossary tied to Content Terminology Research #999. For discussion: revised research plan, how to collab with Content team on UX/UI Experience Profile: Jisoo Lee UI-UX#478
• Research new visual style #1227 - Sara
• Information architecture of site Research Information Architecture  #1331
• Research Repository - Melissa

Notes from Meeting

First we did an overview about April’s all teams meeting last Friday. In that meeting, Sara presented her findings on color and typography and it was established that Launch Prep will now be called Stakeholder Review, to describe that we’re waiting to meet the approval from Bonnie. Content and design team are all meeting their issues and internal milestones. For our team, our priority is to gain competency and expertise in expungement and content terminology.

We talked about several issues within and across our teams, namely the iterative nature of research related to expungement in CA and the need for it to be ongoing. (Especially because policies change throughout time). One of the issues discussed was how to communicate findings (and all our rich information gathered on expungement) to other teams. Analicia suggested we have a rotating issue where the research team shares quick general information on expungement in CA, at an all teams meeting every 6 months. This can serve both as a refresher and as an opportunity to talk about any changes in the process.

A potential priority for Launch Prep 2.0 - The team is at a good place of understanding the process of expungement, so a priority would be to figure out how to communicate that across teams.

Another new issue for the UXR team is to identify our target user. Analicia said she could create that issue. Currently work is being done based on assumptions of the target user, so it would be good to work on identifying our target users’ characteristics.

There are questions about how to communicate or implement changes within content based on the UX glossary.

To improve our internal team’s goals and process, Analicia will create an issue template that serves as a guide/action items for what to do after research is done.

Analicia explained how Bonnie had visualized this process: create an excel sheet with one column with findings, and next column with an action item. And the item becomes an issue for another team.

We’ll keep using Github issues for now. After findings are shared, UXR creates an issue with action items for another team to work on. Sara for example will create issues for design team to reconsider new visual style.

For content, UXR can create action items for collaboration and an issue with action items on what to do with the glossary.

Another priority for milestone 2 is to revise how information is presented on the site.

Action Follow-up

• [ ]

Items for next week's agenda

• [ ]

[sylvia-nam]

[4/19/2024] Agenda and Notes

Attendees

• Analicia
• Sam
• Sara
• Sylvia
• Melissa
• Maria

Note taker

• Sylvia

Announcements

• On creating issues on GitHub

Recurring Items

• Team alignment and check-in
• Stakeholder Review (formerly Launch Prep)
• Updating UXR understanding of current expungement laws and polices #1214 -- set hard deadline for team to discuss findings on recent expungement-related laws

New Items

• Updated UXR Glossary tied to Content Terminology Research #999. For discussion: revised research plan, how to collab with Content team on UX/UI Experience Profile: Jisoo Lee UI-UX#478
• Sara: Ongoing color research, collab, testing Test the new color system #1341
• Information architecture of site Research Information Architecture  #1331 as method to communicate findings to other teams
• Melissa: Research Repository

Notes from Meeting

• What is the definition of Information Architecture? How to collab with Content it?
• At next collab meeting, talk about IA with Content and Design, and what do you do with IA
• But without target user, can we determine the next steps?
• First metric -- is the information on the website correct? No
• What matters less (for now) is the user, but rather subject matter
• Step 1 is presenting information accurately > create issues called expungement basics
• Since now it is CA specific, we need to update the site
• Then we can make decision about target user and later determine how we structure and organize information according to user
• GitHub is supposed to be the tool we should use before we use another tool, we need to give GitHub a fair shot, cleaning up some of the ways we use GH
• Let's do an audit of our own pages on Wiki
• What are pain points when it comes to process (for comms and collab) -- not using GH as much as we should, onboarding, Wiki
• Is there a process for Content x UXR x Design? We could create a process for Content: before you rewrite X, you must do YZ
• Larger question for PMs and Leads - how do we build a mechanism to ensure that information on website is correct. UXR team needs to create processes to ensure that we remain experts in expungement as a min pre-requisite so that if anyone leaves, the site can have checks and balances. No one in Content knows enough about expungement right now, and so UXR needs to maintain a channel to inform them.
• Create a set of documents that you can constantly refer to: UXR glossary, Wiki, expungement laws doc that UXR can regularly update, and that Content Lead will know to refer to.

Action Follow-up

• Audit our own Wiki

Items for next week's agenda

• Mechanisms for ensuring that information on website is correct

[sylvia-nam]

[4/26/2024] Agenda and Notes

Attendees

• Analicia
• Sam
• Sara
• Sylvia
• Melissa

Note taker

• [ ]

Announcements

• Use GitHub for project management: work is only authorized if it is on the board. Write up issue > will be in column for approval > discussed by PM and Lead > moved to the prioritized backlog column > assigned > active > etc.
• Other HfLA best practices: make comments on GitHub board, Slack can be used for communication to notify someone to take a look at GitHub but for documentation, transparency GitHub is primary, Slack / Figma / Google Drive secondary
• On creating issues on GitHub

Recurring Items

• Team alignment and check-in
• Updating UXR understanding of current expungement laws and polices #1214 -- set hard deadline for team to discuss findings on recent expungement-related laws? Or table?

New Items

• UXR from Claudia on Content team on: Oops Reminder Content #1154 - about user journey and user flow
• Sara: Ongoing color research: Test the new color system #1341. Her proposal on how to test revised color system
• Communicating UXR glossary to Open Sync: Present findings of UXR glossary to other teams #1353. Slide deck here
• Information architecture of site Research Information Architecture  #1331 to ensure baseline accuracy of website
• Auditing our Wiki page
• Melissa: Research Repository

Notes from Meeting

Action Follow-up

• [ ]

Items for next week's agenda

• [ ]

[sylvia-nam]

[2024/5/10] Agenda and Notes

Attendees

• Analicia
• Sam
• Sara
• Sylvia
• Melissa

Note taker

• [ ]

Announcements

• Melissa will off board soon

Recurring Items

• Team alignment and check-in
• New UXR team members?

New Items

• Enhance Friday syncs  #1198 proposal discussion
• Sara: Ongoing color research: Test the new color system #1341. Her proposal on how to test revised color system
• Slide deck here for Present findings of UXR glossary to other teams #1353. Added to Wiki. To discuss: where else to add it? Options: Onboarding, pinned to Slack, pinned to GitHub
• Prioritized backlog:
  Cons of expungement #1369
  Updating UXR understanding of current expungement laws and polices #1214
  Prop 36 on November 2024 ballot #1368
  Write up research report based on findings from UXR glossary research #1381
  Repository of questions for attorneys for interview phase #1364
• Auditing our Wiki page

Notes from Meeting

Action Follow-up

• [ ]

Items for next week's agenda

• [ ]

[sylvia-nam]

[2024-5-17] Agenda and Notes

Attendees

• Analicia
• Sam
• Sara
• Sylvia

Note taker

• [ ]

Announcements

Recurring Items

• Team alignment and check-in
• Auditing our Wiki page

New Items

• Enhance Friday syncs  #1198 proposal discussion
• Test the new color system #1341. Sara's proposal on how to test revised color system
• Prioritized backlog:
  Cons of expungement #1369
  Updating UXR understanding of current expungement laws and polices #1214
  Prop 36 on November 2024 ballot #1368
  Write up research report based on findings from UXR glossary research #1381
  Repository of questions for attorneys for interview phase #1364

Notes from Meeting

Action Follow-up

• [ ]

Items for next week's agenda

• [ ]

[sylvia-nam]

[2024-5-24] Agenda and Notes

CANCELED: move agenda to next week

Attendees

• Analicia
• Sam
• Sara
• Sylvia

Note taker

• [ ]

Announcements

Recurring Items

• Team alignment and check-in
• Auditing our Wiki page
  -See Internship Team Example

New Items

• Enhance Friday syncs  #1198 proposal discussion
• Test the new color system #1341. Sara's proposal on how to test revised color system
• Prioritized backlog:
  Cons of expungement #1369
  Updating UXR understanding of current expungement laws and polices #1214
  Prop 36 on November 2024 ballot #1368
  Write up research report based on findings from UXR glossary research #1381
  Repository of questions for attorneys for interview phase #1364

Notes from Meeting

Action Follow-up

• [ ]

Items for next week's agenda

• [ ]

[sylvia-nam]

[2024-5-31] Agenda and Notes

Attendees

• Analicia
• Sam
• Sara
• Sylvia

Note taker

• Sylvia

Announcements

• No meeting next week
• All Teams meeting next week

Recurring Items

• Team alignment and check-in
• Auditing our Wiki page
  -See Internship Team Example

New Items

• Enhance Friday syncs  #1198 proposal discussion
• Test the new color system #1341. Sara's proposal on how to test revised color system
• Prioritized backlog:
  Cons of expungement #1369
  Updating UXR understanding of current expungement laws and polices #1214
  Prop 36 on November 2024 ballot #1368
  Write up research report based on findings from UXR glossary research #1381
  Repository of questions for attorneys for interview phase #1364

Notes from Meeting

Color testing

• What are KPIs for testing new color system: can be indicator X will be a measure of trust
• How will Sara measure outcome?
• In the past, KPIs are set somewhat arbitrarily but we never refer back to them
• What is goal? What is the indicator that we've reached the goal. AND how to get back to it
• Qual data should be measured qualitatively, quant data should be measured quantitatively

Brainstorm for Wiki and Slack's Canvas

• What do we have on the Canvas? What do we have on Wiki?
• What are the headers of what we'd like to see?

1. General rules and expectations: how to use Slack, how to use GitHub
2. Research repo: before you take up an issue, make sure you review expungement presentation, linked to Wiki

• Before you start on issue, do these 1-2 things. What are they?
• Rules and expectations

3. Current and past research: problem is that research is relative. How do we categorize. Do we create a legend that outlines past work.

• What would be user friendly

4. Not on the Wiki -- issue templates

• Research team: 1st issue > processes > ready for lead. Have you read through expectations and rule: check this box and answer this question. Expungement background: check this box, answer this question. Current and past research: check this box, answer this question.

Research templates

• for Sara -- was the template she used helpful? For Sara prompts were useful, already there. Less intimating
• Incorporate research templates into UXR practices #1395
• If we use research templates, they are tweaks because they're HfLA templates. If they're revamped templates, we need to get okay from Bonnie

Action Follow-up

• Refer to draft of Sara's proposal @amejiamesinas @sylvia-nam. Slack team once @saraisabelcf is ready to share
• Read through prioritized backlog issues tagged here to continue conversation about onboarding, standardizing process, moving issues along:
• Incorporate research templates into UXR practices #1395
• Revise UX research page #1405

Items for next week's agenda

• [ ]

[sylvia-nam]

[2024-06-13] Agenda and Notes

Attendees

• Analicia
• Sara
• Sylvia

Note taker

• Sylvia

Recurring Items

• [ ]

New Meeting Items

• Define roles and responsibilities of research team
• Sara on illustrations research

FYI

• PM transition
• GitHub board migration
• Sylvia out 6/28

Notes from Meeting

ILLUSTRATIONS

• Sara will start illustrations research
• Question for Design: what do they want to accomplish with illustrations? How does the Design team convey what that is? Is it seriousness or friendliness?
• Draft a set of questions for Design as a background issue? Or as an Agenda item
• Can you do a stakeholder interview with Design?

1. What questions do you want to be answered with this research project?
2. What types of answers are you expecting or assuming? (Great for uncovering biases!)
3. What is the ideal outcome for you?
4. What decisions are you trying to make with the insights from this research project?

• Worth thinking about how to integrate into research templates
• @saraisabelcf will write up the issue on research on illustrations
• Incorporate illustrations to existing color research? Or to proceed as discrete issues?
• Wait to do research on illustrations?
• Clarify with Design on where they are in illustrations?
• How to collab on the order of operations: to collab on illustration revisions before and not after
• Sara will post on Slack who the point person is? @sylvia-nam @amejiamesinas -- can ask for update at next PM and Leads meeting to follow-up

DRAFTING ROLES AND RESPONSIBILITIES OF OUR TEAM

• Draft: provide support dev, content, design teams in 3 ways: 1) building expertise and repository in expungement laws in CA (foundational knowledge), 2) collaborate with design, content, dev to use best practices in user research, 3) evaluation of product 
• Analicia on number 3: is too vague to say so in spec ways -- add "ongoing" evaluation of product
• What's the goal here: to provide feedback, it's not explicit in this draft. It's not obvious that we are trying to do so that supports decision-making in product development, and to ensure good user experience
• Build in context for the overall product development
• Sara's comments via Slack: 2) maintaining collaborative process with design, content, dev to support product decisions and ensure best practices in user research, 3) evaluation of product through ongoing research to provide feedback and ensure quality of product quality

Task Items

• [ ]

Items for next week's agenda

• Revisit draft of roles and responsibilities of our team and to revise again

[sylvia-nam]

[2024-06-21] Agenda and Notes

Attendees

• Analicia
• Sara
• Sylvia

Note taker

Recurring Items

• Define roles and responsibilities of research team
  DRAFT: provide support dev, content, design teams in 3 ways: 1) building expertise and repository in expungement laws in CA (foundational knowledge), 2) maintain collaborative process with design, content, dev to support product decisions and ensure best practices in user research in civic tech, 3) evaluation of product through ongoing research to provide feedback and ensure product quality
• PM transition
• Sara on illustrations research

New Meeting Items

FYI

• GitHub board migration done
• Sylvia out 6/28

Notes from Meeting

Task Items

• @sylvia-nam will ping Emma and add roles and responsibilities on relevant issues

Items for next week's agenda

• [ ]

[amejiamesinas]

[2024-06-28] Agenda and Notes

Attendees

• Analicia
• Sara

Note taker

Recurring Items

• PM transition
• Sara on illustrations research

New Meeting Items

• feedback on research proposal
• review google drive
• other team uopdates

FYI

• GitHub board migration done
• Sylvia out 6/28

Notes from Meeting

Task Items

• [ ]

Items for next week's agenda

• [ ]

[sylvia-nam]

[2024-08-09] Agenda and Notes

Attendees

• Sylvia
• Sara

Note taker

Recurring Items

• PM updates
• Sara on illustrations research
• Research illustrations vs images #1481

New Meeting Items

• Revisit pending issues on GH
• Other team updates

FYI

Notes from Meeting

-Can we move meeting time and day - Monday or Tuesday @ 11am?

Task Items

• [ ]

Items for next week's agenda

• [ ]

[sylvia-nam]

[2024-08-16] Agenda and Notes

Attendees

• Sara
• Sylvia

Note taker

Recurring Items

• Sara on illustrations research: Research illustrations vs images #1481
• Discussed criteria for evaluating visual language (graphics, illustrations, others etc), using examples of: Create expungement process graphic #1173 and Discover typical/common format for a letter to a judge #512
• Plans to write up a one sheet for Illustration research with summary of findings, draft, send to

Task Items

research lead, revise if necessary, share with Design

• Sara will follow-up separately on color revision

New Meeting Items

• Revisit pending issues on GH
• Other team updates
• Prioritized backlog:
  Cons of expungement #1369
  Updating UXR understanding of current expungement laws and polices #1214
  Prop 36 on November 2024 ballot #1368
  Write up research report based on findings from UXR glossary research #1381
  Repository of questions for attorneys for interview phase #1364

FYI

Notes from Meeting

• Update on moving meeting time and day - Monday or Tuesday @ 11am? We will keep scheduled time
• Sara will take up issue on backlog once testing phase for colors is done

Task Items

Items for next week's agenda

• [ ]

[sylvia-nam]

[2024-08-30] Agenda and Notes

Attendees

Note taker

Recurring Items

• Sara on illustrations research: Research illustrations vs images #1481

New Meeting Items

• Revisit pending issues on GH
• EA charter: https://docs.google.com/document/d/1wdqbY_f67lsDrvIEnyupjWNonEXVTQqvjBGZtpV0EVU/edit#heading=h.i5upiimvcwgn
• Add roles and responsibilities of UXR team
• Other team updates
• Prioritized backlog:
  Cons of expungement #1369
  Updating UXR understanding of current expungement laws and polices #1214
  Prop 36 on November 2024 ballot #1368
  Write up research report based on findings from UXR glossary research #1381
  Repository of questions for attorneys for interview phase #1364

FYI

Notes from Meeting

• Update on moving meeting time and day - Monday or Tuesday @ 11am? We will keep scheduled time
• Sara will take up issue on backlog once testing phase for colors is done

Task Items

Items for next week's agenda

• [ ]

Items for next week's agenda

• No meeting next week
• All Teams meeting

[sylvia-nam]

[2024-09-13] Agenda and Notes

Attendees

• Sara
• Sylvia

Notetaker

Recurring items

• Research illustrations vs images #1481, including comments on draft of One Sheet

New Meeting Items

• Product demo to Bonnie during September Org-PM meeting. Slide deck.
• General collaboration framework  #1459

Notes from Meeting

• Discussed revisions to One Sheet on illustrations
• Brainstormed how to collaborate with content and ongoing challenges re: handoff

[sylvia-nam]

[2024-09-20] Agenda and Notes

Attendees

• Rachel
• Sara
• Sylvia

Notetaker

• Sylvia

Recurring items

• Research illustrations vs images #1481, including comments on draft of One Sheet
• General collaboration framework  #1459

New Meeting Items

• New PM! Rachel. Ask: report back on insights on onboarding process to improve onboarding.

Notes from Meeting

Onboarding new UX researchers?

• Is it worth it to onboard given holiday, but if we are still working on user, does it make sense to get new researchers? Product and process questions are ongoing
• Rachel will do report back
• on insights on onboarding processes

Illustrations Research

• What are desired outcomes for research to Design and for desired recommendations
• Changing style, and more functional and useful

Collaboration

• Rachel has background as Content person, UX certification
• Is it a handoff issue?
• Is it worth to have a collab mtg? To establish goals

FYI

• Rachel is out next week

[sylvia-nam]

[2024-09-27] Agenda and Notes

Attendees

• Sara
• Sylvia

Notetaker

• Sylvia

Recurring Items

• Research illustrations vs images #1481, including comments on draft of One Sheet
  General collaboration framework General collaboration framework  #1459

New Meeting Items

• Prop 36 on the ballot: Prop 36 on November 2024 ballot #1368, connected to Updating UXR understanding of current expungement laws and polices #1214 and Repository of questions for attorneys for interview phase #1364
• Prioritized backlog:
  Incorporate research templates into UXR practices #1395
  Cons of expungement #1369
  Research Planning for Usability Testing  #964

FYI

• No research meeting next week
• All Teams meeting next week

Notes from Meeting

• Sara did another round of revisions to rec based on illustrations research.
• Plan: share with Design by mid-October
• Sylvia on research on Prop 36

Task Items

• [ ]

Items for next agenda

• [ ]

[sylvia-nam]

[2024-10-11] Agenda and Notes

Attendees

• Sara
• Sylvia
• Rachel

Notetaker

• Sylvia

Recurring Items

• Research illustrations vs images #1481, including comments on draft of One Sheet

New Meeting Items

• Charter: expectations, roles + responsibilities, shared principles, etc.
• NEW meeting cadence: All Teams meetings now weekly on Fridays @ 10:30-11:30am

FYI

Notes from Meeting

• New schedule for Research meeting - options: 1) weekly with no gaps, 2) weekly with 1 week, 3) something else. New day and time: Monday 3-4p starting 10/21
• Sara's availability on Fri: 11-11:30am until Dec
• PM meetings on Mon 4-5p

Upcoming research issues:

• Sara would like to do research on best practices on 1) letter writing, 2) joining Sylvia on legal / policy research
• UXR templates on usability testing

What is comparable to declaration?

• Not quite a cover letter for a job
• Not quite a resume
• Req human intervention
• So can it be to help people gather the information to then write it
• Major dif between declaration and cover letter: you need key info since it will be read carefully
• Went through the LG together: how to use examples or explanations that make a letter successful. Prompting to edit is important -- how is hard question.
• 80% of Californians don't know that they're dealing with a legal problem
• 80% of Californians have a conviction (likely higher if you include arrests
• What about for limited English speakers?

Task Items

• Read Sara's proposal async to provide comments

Items for next agenda

• [ ]

[raeraeicky]

[2024-10-21] Agenda and Notes

Attendees

• Rachel
• Sylvia
• Sara

Notetaker

Sylvia

Recurring Items

• Research illustrations vs images #1481, including comments on draft of One Sheet

New Meeting Items

• Review EA: Documenting research process in Wiki  #473 and determine whether to close and create new issue or wrap up

FYI

• [ ]

Notes from Meeting

ILLUSTRATIONS ONE SHEET

• Comments to Sara's one sheet on illustrations
• Images included in the one sheet
• Sara can join All Teams on Friday @ 11am

Misc

• Closing out UI/UX CoP Branding Project Research Plan UI-UX#473 okay, Rachel will add comment to issue
• Rachel will think through what issues to write up based on pain point that the issue was addressing

ISSUES THAT REMAIN

• Wiki issue remains
• Google drive is still a resource: requires more thought on reorg
• who is user?
• documentation process
• onboarding: summary on kinds of projects that we are working on as team, explaining progress
• research templates: Sara has been working on her research based on template from other project

Task Items

• @sylvia-nam add policy - legal research issues here and tag @saraisabelcf

Items for next week's agenda

[raeraeicky]

[2024-10-28] Agenda and Notes

Attendees

• Sylvia
• Sara
• Rachel

Notetaker

Recurring Items

• Research illustrations vs images #1481, including comments on draft of One Sheet - can we close this out / pass on to Design?

New Meeting Items

• [ ]

FYI

• [ ]

Notes from Meeting

• [ ]

Task Items

• [ ]

Items for next week's agenda

• [ ]

[raeraeicky]

[2024-11-04] Agenda and Notes

Attendees

• Sylvia
• Sara
• Rachel

Notetaker

Sylvia

Recurring Items

• follow up on Research illustrations vs images #1481

New Meeting Items

• Improve content on About Us page #1366 (comment)
• Information Architecture next steps
• Prop 36

FYI

• Milestones update

Notes from Meeting

Information architecture

• should be done collaboratively, living document, not owned by any one team
• content audit: to finish and what needs to be up-to-date
• to create tickets for Content and Design

Illustrations research

• New ticket Examples of Information for Illustrations  #1638
• letter examples?
• smaller examples for each section that provide a range of experience

Target user

• product for legal aid org
• but still help a person seeking expungement

Milestone

• check out new milestones on GH board

Momentum

• how to maintain momentum with Dec break

Task Items

• [ ]

Items for next week's agenda

• [ ]

[raeraeicky]

[2024-11-11] Agenda and Notes

Attendees

• Sylvia
• Sara
• Rachel

Notetaker

Recurring Items

• [ ]

New Meeting Items

• Research Information Architecture  #1331 - how best to break this into smaller piece
• December break + momentum
• Milestones update

FYI

• [ ]

Notes from Meeting

• [ ]

Task Items

• @raeraeicky to break Research Information Architecture  #1331 into smaller issues based off of conversation

Items for next week's agenda

• [ ]

[raeraeicky]

[2024-11-18] Agenda and Notes

Attendees

• Sylvia
• Sara
• Rachel

Notetaker

Recurring Items

• [ ]

New Meeting Items

• December break: what we're working on
• From Sam: Follow-up research for “declaration” #1647

FYI

• [ ]

Notes from Meeting

• December
  • Rachel: Revise UX research page #1405 (comment), will run by Sara + Sylvia before making changes
  • Sara: examples for illustrations issue, start researching on goals for letter generator
• We'll come back to Follow-up research for “declaration” #1647 after the break
• Discussed issues with lack of deadlines on the project, @raeraeicky wants to continue discussing this with product

Task Items

• @raeraeicky to break Research Information Architecture Research Information Architecture  #1331 into smaller issues based off of conversation

Items for next week's agenda

• [ ]