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Research Information Architecture #1331

Open
1 of 6 tasks
Tracked by #1330
sydneywalcoff opened this issue Apr 10, 2024 · 31 comments
Open
1 of 6 tasks
Tracked by #1330

Research Information Architecture #1331

sydneywalcoff opened this issue Apr 10, 2024 · 31 comments
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@sylvia-nam
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feature: usability testing issue level I: request Smallest type of issue; Typically can be completed by one person issue level II: main issue tracking level I issues; often will be tracking cross-fuctional teams tasks priority: medium role: research UX and other research size: 2pt Can be done in 7-12 hours Status: Update Requested
Milestone
07. Existing Feat...

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@sydneywalcoff
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sydneywalcoff commented Apr 10, 2024 •
edited by sylvia-nam
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Overview

The website contains a number of inaccuracies, which undercuts product and future user research.

Information architecture (the organizing, order, and presentation of information on the website) brings together the needs of the user (user 1: legal aid professional, user 2: person seeking expungement directly without the help of legal aid), the context (why and when the user would seek the site, i.e., applying for expungement), and the content (reflecting the user's goals and expectations, and how to use the content).

Goal: 1) implement UXR findings that demonstrate fluency and competency in expungement in CA, 2) create shared baseline for collaboration with other teams

Action Items

  • Audit current site content to implement UXR glossary findings. See content inventory here.
  • Compare with final IUT report from 2022
  • Research best practices in IA specific to civic tech, digital tools, letter writing tools
  • Draft and diagram new information architecture
  • Discuss and collab
  • Add desired pages to be changed to EPIC: Information Architecture of EA site #1330 and alert PM

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@sydneywalcoff sydneywalcoff mentioned this issue Apr 10, 2024
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@sydneywalcoff sydneywalcoff added this to the Stakeholder Review 2.0 milestone Apr 10, 2024
@sydneywalcoff sydneywalcoff added role: research UX and other research feature: usability testing size: missing priority: missing issue level I: request Smallest type of issue; Typically can be completed by one person labels Apr 10, 2024
@sydneywalcoff sydneywalcoff changed the title Research request Research Information Architecture Apr 10, 2024
This was referenced Apr 12, 2024
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@sylvia-nam sylvia-nam self-assigned this Apr 22, 2024
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To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

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github-actions bot commented May 2, 2024

Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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github-actions bot commented Jun 5, 2024

Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

@ExperimentsInHonesty ExperimentsInHonesty moved this to In Progress (active) in P: EA: Project Board Jun 14, 2024
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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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github-actions bot commented Jul 9, 2024

Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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github-actions bot commented Aug 4, 2024

Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

@sylvia-nam
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UX research team is waiting for: 1) new PM, 2) clarification of roles and responsibilities of each team following survey and charter

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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github-actions bot commented Sep 6, 2024

Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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github-actions bot commented Oct 2, 2024

Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

@sylvia-nam sylvia-nam removed their assignment Oct 25, 2024
@sylvia-nam sylvia-nam moved this from In Progress (active) to Prioritized Backlog in P: EA: Project Board Oct 25, 2024
@sylvia-nam sylvia-nam self-assigned this Oct 29, 2024
@sylvia-nam sylvia-nam moved this from Prioritized Backlog to In Progress (active) in P: EA: Project Board Oct 29, 2024
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Hey @sylvia-nam! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!

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github-actions bot commented Nov 7, 2024

Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

@raeraeicky
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@sylvia-nam this issue feels too big for 2pts and for a level 1 request. Do you think we can update the issue and break it down into smaller pieces?

@sylvia-nam
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@raeraeicky for sure

@raeraeicky
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@raeraeicky for sure

great! let's chat about it in our meeting today and I can work on breaking it down into smaller pieces.

@raeraeicky raeraeicky added the issue level II: main issue tracking level I issues; often will be tracking cross-fuctional teams tasks label Nov 11, 2024
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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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github-actions bot commented Dec 1, 2024

Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

2 similar comments
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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

@github-actions GitHub Actions
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Hey @sylvia-nam! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Assignees

@sylvia-nam sylvia-nam

Labels
feature: usability testing issue level I: request Smallest type of issue; Typically can be completed by one person issue level II: main issue tracking level I issues; often will be tracking cross-fuctional teams tasks priority: medium role: research UX and other research size: 2pt Can be done in 7-12 hours Status: Update Requested
Projects
P: EA: Project Board
Status: In Progress (active)
Milestone
07. Existing Feature Improvements
Development

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4 participants
@sydneywalcoff @sylvia-nam @mariaweissman @raeraeicky