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VPN profile fails to initialize after purchase #7413

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Uni-verse opened this issue May 8, 2023 · 3 comments · Fixed by #7525 or #7571
Closed

VPN profile fails to initialize after purchase #7413

Uni-verse opened this issue May 8, 2023 · 3 comments · Fixed by #7525 or #7571
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@soner-yuksel
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bug Epic: VPN priority/P4 Planned work. We expect to get to it "soon". QA Pass - iPad QA Pass - iPhone QA/Yes release-notes/include
Milestone
1.52

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@Uni-verse
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Description:

VPN profile fails to initialize after purchase

Usually works the second time, sometimes takes a few tries on the install VPN profile screen on my device.

Steps to Reproduce

  1. Install 1.51.x, 1.50.x
  2. Complete IAP (Sandbox)
  3. Install VPN Profile
  4. Observe

Actual result:

IMG_3128 3

Expected result:

Should prompt user to allow install

Reproduces how often: [Easily reproduced, Intermittent Issue]

Easily

Brave Version: 1.51 (23.5.8.16)

  • Can you reproduce this issue with the most recent build from TestFlight? Yes
  • Can you reproduce this issue with the previous version of the current build from TestFlight? Yes
  • Can you reproduce this issue with the current build from AppStore? Yes

Device details:

iPhone 12, iOS 16.4
iPhone X, iOS 16.3.1
@Uni-verse Uni-verse added bug QA/Yes Epic: VPN blocked: needs info Needs further information before work can commence blocked: needs investigation and removed blocked: needs info Needs further information before work can commence blocked: needs investigation labels May 8, 2023
@iccub
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iccub commented May 9, 2023

I noticed it few times in the past too. I would not block on it but it definitely keeps happening

@Uni-verse Uni-verse added the priority/P4 Planned work. We expect to get to it "soon". label May 10, 2023
@Uni-verse Uni-verse mentioned this issue May 10, 2023
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@soner-yuksel
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I noticed it few times in the past too. I would not block on it but it definitely keeps happening

Same here, it happened me couple of times, will try to dig into it and find out why this might be happening for next release.

@soner-yuksel soner-yuksel added this to the 1.52 milestone May 26, 2023
@soner-yuksel soner-yuksel self-assigned this May 26, 2023
@soner-yuksel soner-yuksel mentioned this issue May 26, 2023
Merged
11 tasks
soner-yuksel added a commit that referenced this issue May 30, 2023
@soner-yuksel
Fix #7448, fix #7413: VPN Initialize and Connect issues (#7525)
50b6bc6
@soner-yuksel soner-yuksel mentioned this issue Jun 5, 2023
Merged
11 tasks
@soner-yuksel soner-yuksel linked a pull request Jun 5, 2023 that will close this issue
Fix #7449- Ref #7413: VPN Region country flag is not shown when relaunching Brave - VPN profile fails to initialize after purchase #7571
Merged
11 tasks
iccub pushed a commit that referenced this issue Jun 12, 2023
@soner-yuksel
Fix #7449- Ref #7413: VPN Region country flag is not shown when relau…
f5daa99 
…nching Brave - VPN profile fails to initialize after purchase (#7571)

Setting user as paying user before fetching a fresh profile
Update package Guardian_Connect to 1.8.5 release
@hffvld
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hffvld commented Jun 16, 2023

Verified on iPhone 14 and iPad Air using version(s):

Device/OS: iPhone 14 [iOS 16.5] and iPad Air [iPadOS 16.4.1]
Version 1.52 (23.6.14.13)
BraveCore 1.52.125 (114.0.5735.110)

STEPS:

  1. Launch Brave > Three-dot menu
  2. Brave VPN > Purchase new subscription (Staging)
  3. Install VPN Profile > Verify

ACTUAL RESULTS:

  • Verified that I was able to purchase a new VPN subscription and install a certificate
  • Verified that VPN can be turned ON and OFF

iPhone 14

VPN_Cert.mov

iPad Air

VPN_cert_ipad.mov

@Uni-verse Uni-verse mentioned this issue Aug 18, 2023
Closed
arthuredelstein pushed a commit to brave/brave-core that referenced this issue Feb 13, 2024
@soner-yuksel
Fix brave/brave-ios#7448, fix brave/brave-ios#7413: VPN Initialize an…
d13ac80 
…d Connect issues (brave/brave-ios#7525)
arthuredelstein pushed a commit to brave/brave-core that referenced this issue Feb 13, 2024
@soner-yuksel
Fix brave/brave-ios#7449- Ref brave/brave-ios#7413: VPN Region countr…
6e786c6 
…y flag is not shown when relaunching Brave - VPN profile fails to initialize after purchase (brave/brave-ios#7571)

Setting user as paying user before fetching a fresh profile
Update package Guardian_Connect to 1.8.5 release
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@soner-yuksel soner-yuksel

Labels
bug Epic: VPN priority/P4 Planned work. We expect to get to it "soon". QA Pass - iPad QA Pass - iPhone QA/Yes release-notes/include
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Milestone
1.52
4 participants
@soner-yuksel @iccub @Uni-verse @hffvld