For Cycle 9 #435
Comments
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No you did not help me!
You explained technical terms for a normal Bisq user.
I still do not know how to reach my 0.054 BTC!
Em sáb, 21 de dez de 2019 15:12, chimp1984 <[email protected]<mailto:[email protected]>> escreveu:
Summary
* BSQ requested: TDB
Contributions delivered
Development work:
Add short cut list<bisq-network/bisq#3695>
Requested: 300 USD
Add report feature for disputes<bisq-network/bisq#3790>
Requested: 200 USD
Staged for review:
User support:
Helped 2 users to solve problems with locked up funds.
Requested: TBD
Details:
Here a preliminary summary of the cases I handled and resolved:
There have been 6 cases which have been rather trivial (invalid tx, update problem, unstable internet) and 1 case which required expert skills. With our intended support system all the cases expect the one of @ipharmaticist sould be handled by support agents without need of a dev. The reasons for @ipharmaticist problem is fixed by 1.2.4.
@objectorange<https://github.com/objectorange>:
Reason: Bad internet, after repeated DAO resynced he got BSQ confirmed. Case closed.
@zanetti74<https://github.com/zanetti74>:
Reason: Invalid tx case. Trader still don't undestand it mentally but case is clear to me and no funds locked/lost. Case closed as I did my best to explain but cannot repeat endlessly.
@llohop
Reason: Invalid tx case. Case closed.
@llohop
Reason: Invalid tx case. Case closed.
@wwy55:
Reason: Updated to 1.2. while having trade with old version. Waiting for old arbitrator to make manual payout.
@boogeze:
Reason: Update to 1.2. while having trade with old version. Waiting for old arbitrator to make manual payout.
@inpharmaticist<https://github.com/inpharmaticist>:
Reason: Was moved to failed trade with pre 1.2.4 version which had a bug with that handling. Manually (by myself) moved back to open trades. Waiting for refund agent for payout.
I have one open pending case waiting for response from trader.
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I am sorry, I repeated many times but I fear I cannot help you more. You need to do a basic accounting with the transaction list to see what went in and what went out. This is nothing I can do for you and nothing technical. Feel free to ask for other contributors or a friend who is more familiar with Bitcoin to help you. Maybe they can explain it to you better. |
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Here i think the total should be more |
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No!
It should be 0,054 BTC that is the amount that I lost in Bisq app.
Em seg, 13 de jan de 2020 11:44, beingindot <[email protected]<mailto:[email protected]>> escreveu:
Here i think the total should come to 3100 USD
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@beingindot Thanks! I made a mistake when updating the support part in the last minute... I will add a comment and add the difference to the next cycles request as its too late now to remove and adda new proposal. |
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@zanetti74 What you need is an accountant who helps you to count incoming and outgoind funds from Bisq. |
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Closed as accepted. |
Summary
EDIT: As @beingindot observed the real number would be 3100 USD not 2600 USD. It is too late now to fix as the proposal phase is over. I will add the 500 USD to the next cycle with the conversion rate of that cycle.
Contributions delivered
Development work:
Add short cut list
Requested: 300 USD
Add report feature for disputes
Requested: 200 USD
Staged for review:
Improve handling of spv resync edge case
Requested: 600 USD
Add 2 new columns to vote result
Requested: 400 USD
Make all DAO screen tables resize to max. screen height
Requested: 100 USD
Increase security deposits
Requested: 300 USD
Use min. refund at mediated payout
Requested: 200 USD
Only move to failed trades if the reject msg is critical
Requested: 100 USD
User support:
Helped 9 users to solve problems with locked up funds.
Requested: 900 USD
Details:
Here is a summary of the cases I have handled:
Most cases have been rather trivial (invalid tx, update problem, unstable internet) and 1 case which required expert skills. With our intended support system all the cases expect the one of @ipharmaticist sould be handled by support agents without need of a dev. The reasons for @ipharmaticist problem is fixed by 1.2.4.
@objectorange:
Reason: Bad internet, after repeated DAO resynced he got BSQ confirmed. Case closed.
@zanetti74:
Reason: Invalid tx case. Trader still don't undestand it mentally but case is clear to me and no funds locked/lost. Case closed as I did my best to explain but cannot repeat endlessly.
@llohop
Reason: Invalid tx case. Case closed.
@wwy55:
Reason: Updated to 1.2. while having trade with old version. Waiting for old arbitrator to make manual payout.
@boogeze:
Reason: Update to 1.2. while having trade with old version. Waiting for old arbitrator to make manual payout.
@inpharmaticist:
Reason: Was moved to failed trade with pre 1.2.4 version which had a bug with that handling. Manually (by myself) moved back to open trades. Waiting for refund agent for payout.
@Brittkelly
Reason: Invalid tx case. Case closed.
@bigsy_short
Reason: Had error because disk was full. Not resolved as trader did not want to share data.
@dymobisq
Reason: Invalid tx because of 0 BTC output
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