Switch routing from teams to product areas

[chadwhitacre]

• Add product area labels sentry#47156
  • Make sure all labels match what's going into eng-pipes (e.g. Unknown)
  • also in sentry-docs
    • Switch to declarative labels sentry-docs#6772
    • Add Product Area labels sentry-docs#6773
• Add product area teams in GitHub #130
• Switch from working with "Team: Foo" labels to "Product Area: Bar" eng-pipes#436
• Fix product owner mentions eng-pipes#439
• Fix [object Object] error in notify for triage eng-pipes#441
• Tweak slackbot doc eng-pipes#442
• List all notification subscriptions in #team-ospo eng-pipes#444
• Move some values to constants eng-pipes#445
• Use it.each eng-pipes#447
• https://github.com/getsentry/security-as-code/pull/72
• https://github.com/getsentry/security-as-code/pull/71
• Whack service status product area sentry-docs#6814
• Whack erroneous product area sentry#48482
• Chase down product owners to set up "Product Area: Foo" subscriptions in Slack
• Move issues from "Team: Foo" to "Product Area: Foo" – punting
  • Remove Replay-related Team and Component labels sentry#48435
• https://github.com/getsentry/security-as-code/pull/74
• Add SDK product area labels sentry-docs#6816
• https://github.com/getsentry/security-as-code/pull/75
• Add "Product Area: Docs" label sentry-docs#6821
• https://github.com/getsentry/security-as-code/pull/79
• Produce slugs GitHub likes eng-pipes#448
• https://github.com/getsentry/security-as-code/pull/80
• https://github.com/getsentry/security-as-code/pull/81
• https://github.com/getsentry/security-as-code/pull/85
• React to product-owners.yml changes sentry-docs#6859
  • Drop back from auto-merge; try to fix auth bug sentry-docs#6861
  • Only add .github/labels.yml (not whole venv!) sentry-docs#6863
  • Test out label update automation sentry-docs#6864
  • meta(routing) Sync with product-owners.yml in security-as-code@37db515c sentry-docs#6866 💃
• React to product-owners.yml changes sentry#48600
• https://github.com/getsentry/security-as-code/pull/86
• https://github.com/getsentry/static-sites/pull/1671

[chadwhitacre]

@hubertdeng123 at getsentry/eng-pipes#436 (comment):

Looks like this PR will break the hourly triage notifications that exist today, since Team: * labels still exist. With that said, is there a plan to clean the existing database so that the Team: * labels no longer exist as entries in label_to_channel? Will channels that Product Owners subscribe to be created before the team labels are switched to product area labels on GH issues?

[chadwhitacre]

is there a plan to clean the existing database so that the Team: * labels no longer exist as entries in label_to_channel?

We could drop the table and recreate it in a migration. That wouldn't require ops intervention. It would mean starting from scratch with notifications, which probably isn't the end of the world since the change from teams to product owners is pretty significant already.

Will channels that Product Owners subscribe to be created before the team labels are switched to product area labels on GH issues?

I think the answer is no. I think we should land getsentry/sentry#47156 asap, start manually moving tickets to the labels to get a sense for what might be missing, and then bring in the automation when we're ready.

[chadwhitacre]

Deployed getsentry/eng-pipes#436! I set up a notification subscription in #feed-issues and tested routing with getsentry/sentry#48246. It failed. Gonna debug in getsentry/sentry#46554.

Also a weird result🔒 from subscription:

Set untriaged issue notifications for '[object Object]' on the current channel (feed-issues).

[chadwhitacre]

Routing fixed in getsentry/eng-pipes#439.

[chadwhitacre]

Move issues from "Team: Foo" to "Product Area: Foo"

Chatted with @souredoutlook & Co. Not sure of the value here for old tickets. Need to think this out more. 🤔

[chadwhitacre]

I made https://github.com/getsentry/security-as-code/pull/71 to fill out remaining empty areas after talking with Zac.

I need to get that merged and then set up notifications for all teams. I think I need to make one more PR to adjust membership for some perf-related areas.

[chadwhitacre]

Notifications

• "Product Area: Alerts" ⇒ #feed-gh-issues (sfo)
• "Product Area: Crons" ⇒ #discuss-crons (sfo)
• "Product Area: Dashboards" ⇒ #feed-gh-dnd (yyz)
• "Product Area: Discover" ⇒ #feed-gh-dnd (yyz)
• "Product Area: Footer" ⇒ #feed-gh-issues (sfo)
• "Product Area: Help" ⇒ #discuss-support-open-source (sfo, yyz)
• "Product Area: Issues" ⇒ #feed-gh-issues (sfo)
• "Product Area: Other" ⇒ #team-ospo (sea)
• "Product Area: Performance" ⇒ #feed-gh-performance (yyz)
• "Product Area: Profiling" ⇒ #team-profiling (sfo, yyz)
• "Product Area: Projects" ⇒ #feed-gh-projects (yyz)
• "Product Area: Releases" ⇒ #feed-gh-issues (sfo)
• "Product Area: Replays" ⇒ #feed-replay-alerts (yyz)
• "Product Area: Service Status" ⇒ #feed-gh-issues (sfo)
• "Product Area: Settings" ⇒ #feed-gh-issues (sfo)
• "Product Area: Settings - Auth" ⇒ #discuss-enterprise (sfo)
• "Product Area: Settings - Developer Settings" ⇒ #discuss-integrations (sfo)
• "Product Area: Settings - Integrations" ⇒ #discuss-integrations (sfo)
• "Product Area: Settings - Members" ⇒ #discuss-enterprise (sfo)
• "Product Area: Settings - Projects" ⇒ #discuss-enterprise (sfo)
• "Product Area: Settings - Relay" ⇒ #discuss-ingest (vie)
• "Product Area: Settings - Repositories" ⇒ #discuss-integrations (sfo)
• "Product Area: Settings - Security & Privacy" ⇒ #feed-gh-issues (sfo)
• "Product Area: Settings - Spike Protection" ⇒ #discuss-enterprise (sfo)
• "Product Area: Settings - Teams" ⇒ #discuss-enterprise (sfo)
• "Product Area: Sign In" ⇒ #discuss-enterprise (sfo)
• "Product Area: Stats" ⇒ #feed-gh-issues (sfo)
• "Product Area: User Feedback" ⇒ #feed-gh-issues (sfo)
• "Product Area: What's New" ⇒ #feed-gh-whatsnew (sfo)

[chadwhitacre]

Waiting for an automation to run to populate members of GitHub teams, then I can close this out.

[chadwhitacre]

E.g. expecting two members here: https://github.com/orgs/getsentry/teams/product-owners-docs/members.

[chadwhitacre]

Populated!

[chadwhitacre]

😭