How To: Manage Staff and Travelers

Users of 1-Click are divided into to major categories, Staff and Travelers.

Staff are users that are either Admins or members of an agency.

Travelers are users that are NOT admains or members of agency. These are the end-users of the system.

1-Click has separate pages for Travelers and Staff, however the functionality of these two pages is identical.

After clicking on the Staff link, you will be brought to a screen with all the Staff members currently registered in 1-Click.

To add a new Staff Person, enter his or her name, email, and an initial password in the form at the bottom of the page. The password needs to have at least one letter and numeral, and is allowed the symbols _ * # $ % for use. From this form you will also be able denote this user as an Admin or a member of an Agency.

Admins will have full access to 1-Click, this includes editing configurations, creating and destroying services, viewing reports, etc.

Members of an agency will only have access to the rights of their agency. For instance, if the person is a member of a Transportation Agency, he or she will be able to manage transportation services listed under that agency. If the person is a member of a Partner Agency, he or she will be able to manage transportation services listed under that agency, and he or she will be able to view all the reports in the system.

Removing Admin and Agency access from a Staff person will automatically demote that Staff person to the role of Traveler. Similarly, adding these roles to a Traveler will promote that user to Staff member.