How To: Create an Uber Service
A service in 1-Click is a specific provider of transportation services that a traveler might use to get to their destination. Types of services include fixed-route transit, demand-response paratransit, taxi, and uber. Services can be configured with information about them to display to users, as well as with availability rules determining which trip requests they show up in. Examples include schedules, service areas, accommodations, etc. Services can also be configured to book trips through 3rd-party booking software, such as RidePilot.
A service may belong to an umbrella agency, which determines which staff users have permissions to edit it.
To create a new Uber service, click on Services and scroll to the bottom of the page. Enter the name of the Uber service in the box (UberX is probably a good suggestion) and select Uber as the type of your service.
Ubers have 4 types of information that need to be entered, General Information, Comments, Accommodations, and Service Area.
General Info is where basic contact information and logos are loaded. If the Service is managed by a specific agency, you can optionally assign your new Uber service to that Agency.
Whenever this service appears in a results for a trip plan, a description for the Uber service will be displayed. Be sure to enter descriptions for all the languages supported by 1-Click.
Select the accommodations that this service provides. For instance, if this service does not have wheelchair accessible vehicles, be sure that the wheelchair checkboxes are left empty. Doing this will prevent the Uber service from appearing in a search for someone who asks for wheelchair access.
For each Uber service, you will need to define a coverage area. The service will only appear in trip planning results if the trip falls within Uber's coverage area. You can add coverage area by simply typing the name of the cities, counties, or zipcodes that your service covers. The full list of cities, counties, and zipcodes is controlled in the Geography screen. After you have entered names of your coverage areas, click submit and your coverage area will be built.
The final step is to publish the service. The service will not appear in any results, until it is published.