Don't show an estimated deposit (payout) date in WooPayments UI

[haszari]

Describe the bug

Currently we show an estimate for when the next deposit will be initiated on the Payments > Overview screen:

This date is an estimate for when the deposit will be initiated, based on the merchant's deposit schedule, and our understanding of how payouts are handled in the platform backend (e.g. Stripe).

There are some limitations and challenges with this estimate:

• The $ will land in the merchant's account some time after the deposit is initiated, 1-3 days or maybe more.
• Deposits are initiated in UTC, so our estimate is based on UTC, but merchants (and their banks) are operating in other timezones.
• There are edge cases such as bank holidays that might mean our estimate is incorrect or misleading.

The goal of this issue is to remove the estimated deposit date from the UI (and remove associated code to estimate the date). Instead of showing the date we'll show a help icon or Learn more link, empowering new merchants with information so they understand when they will get paid.

To Reproduce

View Payments > Overview.

Actual behavior

• Estimated payout date shown, which may not be 100% accurate at all times, and doesn't provide any context on how payouts work.

Expected behavior

• Show the merchant a summary of their deposit schedule.
• Provide info (in docs or a tooltip) about how deposits work so merchants can understand how & when they will receive funds.

Additional context

See also related issues:

• Ensure the schedule notice in deposits list shows consistent info as Payments Overview summary #8026
• Automattic/woocommerce-payments-server#4435

[Jinksi]

What are your thoughts on priority of this one, @haszari?

I'll move it to backlog as I see it as medium/low-priority, but feel free to change as you see fit.

[haszari]

What are your thoughts on priority of this one, @haszari?

I want to get this wrapped up, we have a decision on this and should be quick to wrap up. Also I think it's important to remove the estimated date from the UI soon.

[csmcneill]

Regarding tooltips, I'm not sure the best way to go about providing information succinctly as deposit timing is complex.

A rough draft is something like:

Deposits are initiated based on a country's pending period, an account's available funds, and an account's deposit schedule.

I don't think that we would need to make any new documentation specifically to reference in a tooltip here, but if that seems to be an option worth exploring, let me know and I can see what's what :)

[zmaglica]

This issue impacts Deposits, so assigning to Helix (based on team responsibilities Pc2DNy-3z-p2) @haszari .
Assigning as part of Gamma Triage process PcreKM-yM-p2.

[elizaan36]

Just riffing off @csmcneill 's copy and thinking about how it could appear in the tooltip. Maybe bullet points would help organize the information and make it more scannable.

Deposits are initiated based on the following criteria:

• A country's pending period
• An account's available funds
• An account's deposit schedule

[haszari]

Looks good @elizaan36 ! Perhaps we can humanise/personalise it e.g.

Deposits are initiated based on the following criteria:

• The pending period in your country
• Your account's available funds
• Your deposit schedule settings