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Site Creation > New Site Doesn't Open after Creation #17928

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startuptester opened this issue Feb 10, 2022 · 9 comments
Closed

Site Creation > New Site Doesn't Open after Creation #17928

startuptester opened this issue Feb 10, 2022 · 9 comments

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@startuptester
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Expected behavior

I expect a newly created site to open after I dismiss Quick Start and I'll see the My Site screen

Actual behavior

It goes back to the site "Choose a site to open." screen

Steps to reproduce the behavior

  1. Log in
  2. Select Create New Site
  3. Create a site and choose a domain
  4. Tap Create Site
  5. A preview will appear, tap Done
  6. Quick Start will ask if you want help with this site. Tap no.
  7. You are back where you started instead of My SIte
RPReplay_Final1644464092.MP4
Tested

on iPhone 13 Pro, iOS 15.3, WPiOS 19.1

@antonis
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antonis commented Feb 10, 2022

I tested the appstore version 19.1 on an iPhone SE 2020 (14.7.1) and a latest trunk version on an iPhone 13 Pro (15.2) simulator and wasn't able to reproduce this. I wonder if this has to do with the iOS version 🤔

newsite.mov

@twstokes twstokes self-assigned this Feb 10, 2022
@twstokes
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I was unable to reproduce this as well, but did see what may be a clue:

Domain selected Domain shown on preview
Screen Shot 2022-02-11 at 10 32 55 Screen Shot 2022-02-11 at 10 32 40

@startuptester selected mynewsite.business.blog, but the preview shows mynewsitebusiness.wordpress.com (which redirects to mynewsite.business.blog). 🤔

@startuptester
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Wow, good find @twstokes!

@antonis
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antonis commented Feb 14, 2022

I was unable to reproduce this as well, but did see what may be a clue

That's an interesting find indeed @twstokes! I wonder if we check the site name to see if a new site was created and that leads to the issue in corner cases like this 🤔

@twstokes
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I wonder if we check the site name to see if a new site was created and that leads to the issue in corner cases like this 🤔

That sounds quite plausible @antonis! I'll dig and see what I can find.

@twstokes
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Although these are probably two separate issues, I wanted to make note of #17993 and #17982.

@twstokes
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twstokes commented Feb 21, 2022

@startuptester and @antonis I dug into this issue fairly deeply but was never able to reproduce it. My conclusion was that at the end of the new site creation (which appeared to be successful), the site picker view was never dismissed. Since there has been recent work and refactoring related to this flow, I wonder if we should pause this deep dive until it can be reproduced.

If this can be reproduced, please reassign me and I'll be happy to continue troubleshooting. 🙇

@twstokes twstokes removed their assignment Feb 23, 2022
@antonis
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antonis commented Feb 24, 2022

Thank you for investigating this @twstokes 🙇

If this can be reproduced, please reassign me and I'll be happy to continue troubleshooting. 🙇

I agree to put this issue a side till we have a way to reproduce 👍

@jkmassel jkmassel removed NUX labels Jul 3, 2024
@kean
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kean commented Aug 14, 2024

The ad-hoc site picker after login is no longer in the picture. I think it's safe to assume this is no longer an issue, closing.

@kean kean closed this as completed Aug 14, 2024
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