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failed credit card payment
Hal Snyder edited this page Mar 7, 2018
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3 revisions
What should you do if your payment for a CoCalc subscription failed because of a problem with your credit card, and then the issue was resolved or you got a new credit card?
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If you got a new card, enter that card in your CoCalc Account settings under the tab for Subscriptions/Course Packages in the "Payment methods" section.
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Then wait. No further action is needed. We will automatically try at least 3 times over several days before giving up.
This Wiki is for CoCalc.com.
A more structured documentation is the CoCalc User Manual.
For further questions, please contact us.