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Remove cooldown role #2774

Merged
merged 3 commits into from
Oct 28, 2023
Merged

Remove cooldown role #2774

merged 3 commits into from
Oct 28, 2023

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ChrisLovering
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@ChrisLovering ChrisLovering commented Oct 2, 2023

This PR is an alternative to #2772 and is in discussions (internally) here

Summary

The new forum-based help system implements its own cooldown system which is currently set to restrict members to a new post every 2 minutes.

This restriction in addition to the much higher allowance of threads in our server, means that this help cooldown role is no longer useful.

In fact, it is detrimental. Discord, in its infinite wisdom, tied the ability to change a post's name and tags to the ability to the 'Send messages' permission, meaning users with the help cooldown role were unable to complete these actions.

Role out steps

After merging & deploying this change, the Help cooldown role should be removed from all users. The role itself and the help cooldown channel can be kept in case a rollback is desired. A staff announcement & changelog message should be made too

@ChrisLovering ChrisLovering marked this pull request as ready for review October 2, 2023 10:16
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Marking as do not merge until internal discussions are complete, please feel free to do a code review though.

@ChrisLovering ChrisLovering added the review: do not merge The PR can be reviewed but cannot be merged now label Oct 2, 2023
The new forum-based help system implements its own cooldown system which is currently set to restrict members to a new post every 2 minutes.

This restriction in addition to the much higher allowance of threads in our server, means that this help cooldown role is no longer useful.

In fact, it is detrimental. Discord, in its infinite wisdom, tied the ability to change a post's name and tags to the ability to the 'Send messages' permission, meaning users with the help cooldown role were unable to complete these actions.
This ensures that if the user doesn't have the defined role, the CheckFailure raised is handled locally the way we want, rather than relying on the error-handler code
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A few people have said that this is something that we want. Removing the do not merge label.

@ChrisLovering ChrisLovering removed the review: do not merge The PR can be reviewed but cannot be merged now label Oct 2, 2023
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@Robin5605 Robin5605 left a comment

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Looks good! I checked and it doesn't seem like constants.Roles.help_cooldown is being referenced anywhere else in the code so this shouldn't break anything.

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@Xithrius Xithrius left a comment

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:shipit:

@Xithrius Xithrius enabled auto-merge (squash) October 28, 2023 06:08
@Xithrius Xithrius merged commit 7d16687 into main Oct 28, 2023
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@Xithrius Xithrius deleted the remove-cooldown-role branch October 28, 2023 06:09
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3 participants