server did not acknowledge the last chunk. (No e-tag were present) #12725

toadhall · 2014-12-09T16:39:36Z

Environment: root server
Server: Debian Wheezy
Database: SQLite
Client: Debian Testing
OC-Version: 7.0.3
PHP-Version: 5.4.35-0

Since updating to 7.0.3 I keep on getting this error:

The item is not synced because of previous errors: The server did not acknowledge the last chunk. (No e-tag were present)

Worked fine in version 7.0.2.1 and only started appearing on random files (all of the small, between 40 and 70kb) in version 7.0.3.

Please let me know if there is anything else you need from me (specific logs, etc.)

Many thanks in advance!

ghost · 2014-12-09T18:31:13Z

Hi,

seems finally someone has manged to report this in here. There is a longer thread at the forums about this issue: https://forum.owncloud.org/viewtopic.php?f=29&t=25164

PVince81 · 2014-12-10T17:15:10Z

Are you getting timeouts on the last chunk ? Does it take a long time for the request to finish ?

toadhall · 2014-12-10T17:20:32Z

Cheers PVince81,

nope, the client on my desktop is pretty quick in telling me that the server rejected the sync attempt.

PVince81 · 2014-12-10T17:35:08Z

Does this happen for any file or a specific file ?
Could you use the issue template and post the server logs ? https://raw.github.com/owncloud/core/master/issue_template.md

You could also try upgrading to 7.0.4 but I'm not aware of any related fix in that version though.

multivac61 · 2014-12-11T02:22:55Z

I'm having the same problem with my setup. I have already updated to 7.0.4 but the errors persist. What can I do to help?

DeepDiver1975 · 2014-12-11T09:07:10Z

It would be great to have client and server logs for exactly the point in time when this happens.

I'm aware that we face timeout issues with large files being synced - for small files it has to be a different cause.

multivac61 · 2014-12-12T01:56:41Z

So, I followed the issue_template but I'm having some problems with getting the server-side log to function properly due to permission issues. Maybe you could point out how I could fix it. Here's the data filled out form so far...

Steps to reproduce

Update Owncloud to 7.0.2
2.
3.

Expected behaviour

Tell us what should happen

There should not be an error message when trying to sync files. The files that give error message seem to be files I added AFTER updating to 7.0.2 and are of .gif format. Updating to the latest version, 7.0.4, has not solved the issue

Actual behaviour

Tell us what happens instead
There is an error message which says something like: 'folder/picture.gif: The server did not acknowledge the last chunk. (No e-tag was present)' and 'folder/some_picture.png: The server did not acknowledge the last chunk'. I do however seem to be able to upload larger files of *.tar.gz format without any error messages

Server configuration

Operating system: Ubuntu 14.04.1 LTS

Web server: Default (newest version)

Database: Default (sqlite3)

PHP version: PHP 5.5.9-1ubuntu4.5

ownCloud version: (see ownCloud admin page) 7.0.4

Updated from an older ownCloud or fresh install: Updated from an older ownCloud (7.0.2)

List of activated apps: Default, none

The content of config/config.php:

<?php
$CONFIG = array (
  'instanceid' => XXX
  'passwordsalt' => XXX
  'trusted_domains' => 
  array (
    0 => XXX
    1 => XXX
  ),
  'datadirectory' => '/var/www/owncloud/data',
  'dbtype' => 'sqlite3',
  'version' => '7.0.4.2',
  'installed' => true,
  'logtimezone' => 'America/New_York',
  'logfile' => '/var/log/owncloud.log',
  'loglevel' => '0',
  'log_authfailip' => true,
  'theme' => '',
  'maintenance' => false,
  'dbtype' => 'sqlite3',
  'version' => '7.0.4.2',
  'installed' => true,
  'logtimezone' => 'America/New_York',
  'logfile' => '/var/log/owncloud.log',
  'loglevel' => '0',
  'log_authfailip' => true,
  'theme' => '',
  'maintenance' => false,
  'secret' => XXX
);

Are you using external storage, if yes which one: local/smb/sftp/...
No

Are you using encryption: yes/no
yes

Client configuration

Browser: Firefox

Operating system: Ubuntu 14.04

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

{"reqId":"548a4821485f2","app":"PHP","message":"touch(): Unable to create file \/var\/log\/owncloud.log because Permission denied at \/var\/www\/owncloud\/lib\/private\/log\/owncloud.php#49","level":3,"time":"2014-12-11T20:42:57-05:00","method":"GET","url":"\/owncloud\/index.php\/settings\/ajax\/checksetup"}
{"reqId":"548a48275b386","app":"PHP","message":"touch(): Unable to create file \/var\/log\/owncloud.log because Permission denied at \/var\/www\/owncloud\/lib\/private\/log\/owncloud.php#49","level":3,"time":"2014-12-11T20:43:03-05:00","method":"GET","url":"\/owncloud\/index.php\/settings\/ajax\/getlog.php?offset=23&count=10"}
{"reqId":"548a4827aeffe","app":"PHP","message":"touch(): Unable to create file \/var\/log\/owncloud.log because Permission denied at \/var\/www\/owncloud\/lib\/private\/log\/owncloud.php#49","level":3,"time":"2014-12-11T20:43:03-05:00","method":"GET","url":"\/owncloud\/index.php\/settings\/ajax\/getlog.php?offset=23&count=10"}

I've been trying to edit my permissions but haven't succeded yet. The user 'www-data' needs to own the file \var\log\owncloud.log right?

Ubuntu client log

12-12 01:39:30:662 0x15bf6f0 !!! Mirall::PUTFileJob created for  QUrl( "https://my_webpage.com/owncloud" )  querying "/verkefni/Fuzz_lélegt.gif" 
12-12 01:39:30:662 0x15bf6f0 void Mirall::SyncEngine::slotJobCompleted(const Mirall::SyncFileItem&) "verkefni/MS20Clone2.gif" 6 "The item is not synced because of previous errors: Error downloading https://my_webpage.com/owncloud/remote.php/webdav/verkefni/MS20Clone2.gif - server replied: Internal Server Error" 
12-12 01:39:31:282 0x15bf6f0 SSL-Errors happened for url  "https://my_webpage.com/owncloud/remote.php/webdav/verkefni/Fuzz_lélegt.gif" 
12-12 01:39:31:283 0x15bf6f0    Error in  QSslCertificate( "3" , "8f:82:00:8e:01:ee:74:ae" , "nNVZ2Qic0aBz7c7+Xwg5fw==" , "Ramnode" , "Ramnode" , QMap() , QDateTime("mán sep 15 12:59:46 2014") , QDateTime("þri sep 15 12:59:46 2015") ) : "The host name did not match any of the valid hosts for this certificate" ( "The host name did not match any of the valid hosts for this certificate" ) 
12-12 01:39:31:283 0x15bf6f0    Error in  QSslCertificate( "3" , "8f:82:00:8e:01:ee:74:ae" , "nNVZ2Qic0aBz7c7+Xwg5fw==" , "Ramnode" , "Ramnode" , QMap() , QDateTime("mán sep 15 12:59:46 2014") , QDateTime("þri sep 15 12:59:46 2015") ) : "The certificate is self-signed, and untrusted" ( "The certificate is self-signed, and untrusted" ) 
12-12 01:39:31:284 0x15bf6f0 Certs are already known and trusted, Errors are not valid. 
12-12 01:39:32:575 0x15bf6f0 void Mirall::PropagateUploadFileQNAM::slotPutFinished()  QUrl( "https://my_webpage.com/owncloud/remote.php/webdav/verkefni/Fuzz_lélegt.gif" )  FINISHED WITH STATUS 0 "" QVariant(int, 302) QVariant(QString, "Found") 
12-12 01:39:32:575 0x15bf6f0 This error is not blacklisted  0 
12-12 01:39:32:575 0x15bf6f0 void Mirall::SyncEngine::slotJobCompleted(const Mirall::SyncFileItem&) "verkefni/Fuzz_lélegt.gif" 2 "The server did not acknowledge the last chunk. (No e-tag were present)" 
12-12 01:39:32:582 0x15bf6f0 void Mirall::AbstractNetworkJob::setTimeout(qint64) 300000 
12-12 01:39:32:582 0x15bf6f0 !!! Mirall::PUTFileJob created for  QUrl( "https://my_webpage.com/owncloud" )  querying "/verkefni/png_cookie_by_ellatutorials-d5r8nel.png" 
12-12 01:39:32:583 0x15bf6f0 void Mirall::AbstractNetworkJob::setTimeout(qint64) 300000 
12-12 01:39:32:583 0x15bf6f0 !!! Mirall::PUTFileJob created for  QUrl( "https://my_webpage.com/owncloud" )  querying "/verkefni/voodoolaboverdrive.gif" 
12-12 01:39:33:202 0x15bf6f0 SSL-Errors happened for url  "https://my_webpage.com/owncloud/remote.php/webdav/verkefni/voodoolaboverdrive.gif" 
12-12 01:39:33:202 0x15bf6f0    Error in  QSslCertificate( "3" , "8f:82:00:8e:01:ee:74:ae" , "nNVZ2Qic0aBz7c7+Xwg5fw==" , "Ramnode" , "Ramnode" , QMap() , QDateTime("mán sep 15 12:59:46 2014") , QDateTime("þri sep 15 12:59:46 2015") ) : "The host name did not match any of the valid hosts for this certificate" ( "The host name did not match any of the valid hosts for this certificate" ) 
12-12 01:39:33:202 0x15bf6f0    Error in  QSslCertificate( "3" , "8f:82:00:8e:01:ee:74:ae" , "nNVZ2Qic0aBz7c7+Xwg5fw==" , "Ramnode" , "Ramnode" , QMap() , QDateTime("mán sep 15 12:59:46 2014") , QDateTime("þri sep 15 12:59:46 2015") ) : "The certificate is self-signed, and untrusted" ( "The certificate is self-signed, and untrusted" ) 
12-12 01:39:33:203 0x15bf6f0 Certs are already known and trusted, Errors are not valid. 
12-12 01:39:33:899 0x15bf6f0 void Mirall::PropagateUploadFileQNAM::slotPutFinished()  QUrl( "https://my_webpage.com/owncloud/remote.php/webdav/verkefni/voodoolaboverdrive.gif" )  FINISHED WITH STATUS 0 "" QVariant(int, 302) QVariant(QString, "Found") 
12-12 01:39:33:899 0x15bf6f0 This error is not blacklisted  0 
12-12 01:39:33:899 0x15bf6f0 void Mirall::SyncEngine::slotJobCompleted(const Mirall::SyncFileItem&) "verkefni/voodoolaboverdrive.gif" 2 "The server did not acknowledge the last chunk. (No e-tag were present)" 
12-12 01:39:34:423 0x15bf6f0 void Mirall::PropagateUploadFileQNAM::slotPutFinished()  QUrl( "https://my_webpage.com/owncloud/remote.php/webdav/verkefni/png_cookie_by_ellatutorials-d5r8nel.png" )  FINISHED WITH STATUS 0 "" QVariant(int, 302) QVariant(QString, "Found") 
12-12 01:39:34:423 0x15bf6f0 This error is not blacklisted  0 
12-12 01:39:34:423 0x15bf6f0 void Mirall::SyncEngine::slotJobCompleted(const Mirall::SyncFileItem&) "verkefni/png_cookie_by_ellatutorials-d5r8nel.png" 2 "The server did not acknowledge the last chunk. (No e-tag were present)" 
12-12 01:39:34:514 0x15bf6f0 void Mirall::SyncJournalDb::walCheckpoint() took 0 msec 
12-12 01:39:34:515 0x15bf6f0 void Mirall::SyncJournalDb::commitInternal(const QString&, bool) Transaction commit  "All Finished."  
12-12 01:39:34:630 0x15bf6f0 CSync run took  14190 
12-12 01:39:34:632 0x15bf6f0 -> SyncEngine finished without problem. 
12-12 01:39:34:633 0x15bf6f0 Processing result list and logging took  0  Milliseconds. 
12-12 01:39:34:634 0x15bf6f0 OO folder slotSyncFinished: result:  3 
12-12 01:39:34:651 0x15bf6f0   ** error Strings:  ("verkefni/Fuzz_lélegt.gif: The server did not acknowledge the last chunk. (No e-tag were present)", "verkefni/png_cookie_by_ellatutorials-d5r8nel.png: The server did not acknowledge the last chunk. (No e-tag were present)", "verkefni/voodoolaboverdrive.gif: The server did not acknowledge the last chunk. (No e-tag were present)") 
12-12 01:39:34:651 0x15bf6f0     * owncloud csync thread finished with error 
12-12 01:39:34:651 0x15bf6f0 the last 1 syncs failed 
12-12 01:39:34:775 0x15bf6f0 Folder in overallStatus Message:  Mirall::Folder(0x1816ed0)  with name  "ownCloud" 
12-12 01:39:34:775 0x15bf6f0 Sync state changed for folder  "ownCloud" :  "Error" 
12-12 01:39:34:975 0x15bf6f0 <===================================== sync finished for  "ownCloud" 
12-12 01:39:35:176 0x15bf6f0 XX slotScheduleFolderSync: folderQueue size:  0

PVince81 · 2014-12-12T09:25:46Z

I've been trying to edit my permissions but haven't succeded yet. The user 'www-data' needs to own the file \var\log\owncloud.log right?

Yes. The web server must have permission to write into owncloud.log

PVince81 · 2014-12-12T09:26:27Z

Are you using a reverse proxy or anything that might truncate the files ?
Can you give us the exact size of some of the failing files ?

toadhall · 2014-12-12T11:38:58Z

Right, here are my 2cts - oh, and no proxies and the current size of my odt file is 92k.

Steps to reproduce

save file on local machine
2.
3.

Expected behaviour

Actual behaviour

well...

Server configuration

Operating System:
Debian Wheezy
Web server:
Apache2
Database:
SQLite
PHP version:
5.4.35-0
ownCloud version: (see ownCloud admin page)
7.0.4
Updated from an older ownCloud or fresh install:
updated from 5.x (progressively)
List of activated apps:
default?
The content of config/config.php:
root@178:~# cat /var/www/owncloud/config/config.php

'XXX', 'passwordsalt' => 'XXX', 'trusted_domains' => array ( 0 => 'XXX', ), 'datadirectory' => '/var/www/owncloud/data', 'dbtype' => 'sqlite3', 'version' => '7.0.4.2', 'installed' => true, 'forcessl' => true, 'theme' => '', 'maintenance' => false, 'user_webdavauth_url' => 'XXX', 'mail_smtpmode' => 'smtp', 'mail_from_address' => 'XXX', 'mail_domain' => 'XXX', 'mail_smtpsecure' => 'tls', 'mail_smtpauthtype' => 'LOGIN', 'mail_smtpauth' => 1, 'mail_smtphost' => 'XXX', 'mail_smtpport' => 'XXX', 'mail_smtpname' => 'XXX', 'mail_smtppassword' => 'XXX', 'loglevel' => '0', 'secret' => 'XXX', ); **Are you using external storage, if yes which one:** local/smb/sftp/... NOPE **Are you using encryption:** yes/no yes ### Client configuration **Browser:** Iceweasel/Firefox **Operating system:** Debian testing ### Logs #### Web server error log [Fri Dec 12 03:51:09 2014] [error] [client 217.112.97.187] File does not exist: /var/www/owncloud/vtigercrm [Fri Dec 12 11:13:45 2014] [error] [client 92.75.174.10] Negotiation: discovered file(s) matching request: /var/www/owncloud/settings/admin (None could be negotiated)., referer: https://XXX/index.php/apps/files/ [Fri Dec 12 11:13:46 2014] [error] [client 178.248.242.105] client denied by server configuration: /var/www/owncloud/data/htaccesstest.txt [Fri Dec 12 11:13:56 2014] [error] [client 92.75.174.10] Negotiation: discovered file(s) matching request: /var/www/owncloud/settings/ajax/checksetup (None could be negotiated)., referer: https://XXX/index.php/settings/admin Insert your webserver log here #### ownCloud log (data/owncloud.log) {"reqId":"5481868f4ca8c","app":"OC\Files\Cache\Scanner","message":"!!! No reuse of etag for 'files\/translations\/XXX' !!! \ncache: Array\n(\n [fileid] => 26605\n [storage] => home::toad\n [path] => files\/translations\XXX\n [parent] => 746\n [name] => XXX\n [mimetype] => httpd\/unix-directory\n [mimepart] => httpd\n [size] => 2935772\n [mtime] => 1417706079\n [storage_mtime] => 1417706077\n [encrypted] => \n [unencrypted_size] => 2189241\n [etag] => 54807a5f4ad16\n [permissions] => 31\n)\n \ndata: Array\n(\n [mimetype] => httpd\/unix-directory\n [mtime] => 1417707028\n [size] => -1\n [etag] => 5481868fb3fea\n [storage_mtime] => 1417707028\n [permissions] => 31\n [parent] => 746\n)\n","level":0,"time":"2014-12-05T10:18:55+00:00","method":"PUT","url":"\/remote.php\/webdav\/translations\XXX/wd5.odt"} #### Browser log 12-12 12:31:41:120 Item is on blacklist: "translations/XXX/wd5.odt" retries: 0 12-12 12:31:44:660 void Mirall::SyncEngine::slotJobCompleted(const Mirall::SyncFileItem&) "translations/XXX/wd5.odt" 6 "The item is not synced because of previous errors: The server did not acknowledge the last chunk. (No e-tag were present)" Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ``` ```

PVince81 · 2014-12-12T11:53:16Z

Okay, so you're both using encryption. Could be a clue.

Unfortunately the server log file doesn't contain any clue about what is happening with the last chunk 😦

adamsewell · 2014-12-15T02:47:22Z

I'm seeing the same issue with encryption as well.

maste9 · 2014-12-15T06:43:51Z

Steps to reproduce

Update OC from 7.0.3 to 7.0.4
Create file < 2MB in oc-directory
Let desktop-client sync.

Expected behaviour

Sync should work properly.

Actual behaviour

Upload fails with No-E-Tag-message in client.

Server configuration

Operating system:

Raspbian for bananaPi (wheezy-based)

Web server:

Apache/2.2.22 (Debian)

Database:

sqlite3

PHP version:

PHP 5.4.35-0+deb7u2 (cli) (built: Nov 19 2014 13:13:59)

ownCloud version: (see ownCloud admin page)

ownCloud 7.0.4 (stable)

Updated from an older ownCloud or fresh install:

Updated via apt from 7.0.3

List of activated apps:

Acitivty, Bookmarks, Calendar, Contacts, Deleted Files, Documents, Encryption, External Storage Support, First Run, Dependencies, PDF Viewer, Pictures, Share Files, Text Editor, Updater, Versions, Charts, Mozilla_Sync

The content of config/config.php:

'oc7c54c4be43', 'passwordsalt' => '[secret]', 'datadirectory' => '/var/www/owncloud/data', 'dbtype' => 'sqlite3', 'version' => '7.0.3.4', 'installed' => true, 'forcessl' => true, 'theme' => '', 'maintenance' => false, 'enable_previews' => false, 'trusted_domains' => array ( 0 => '[mydomain.de]', 1 => '192.168.[x.x]', 2 => 'mirror.[mydomain.de]', ), 'mail_smtpmode' => 'php', 'mail_from_address' => 'owncloud', 'mail_domain' => '[mydomain.de]', 'loglevel' => '1', 'overwritewebroot' => '/owncloud', ); #### Are you using external storage, if yes which one: local/smb/sftp/... sftp #### Are you using encryption: yes ### Client configuration #### Browser: Firefox 34.0 #### Operating system: Linux Mint 17 ## Logs ####owncloud.log ``` {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:11:39+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\" = ?, \"unencrypted_size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-12T21:14:50+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-12T21:14:50+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:15:38+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_delete): No preview providers","level":3,"time":"2014-12-12T21:15:38+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:15:38+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:15:38+00:00"} {"app":"PHP","message":"unlink(\/maste9\/files_encryption\/share-keys\/Projekte\/#MuensteranerErklaerung.txt#.recovery_f8dc8165.shareKey): No such file or directory at \/var\/www\/owncloud\/apps\/files_trashbin\/lib\/trashbin.php#305","level":3,"time":"2014-12-12T21:16:00+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:16:00+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_delete_files): No preview providers","level":3,"time":"2014-12-12T21:16:00+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:16:13+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:16:13+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:19:02+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:19:02+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:22:24+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:22:24+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:23:48+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:23:48+00:00"} {"app":"PHP","message":"unlink(\/maste9\/files_encryption\/share-keys\/Projekte\/#MuensteranerErklaerung.txt#.recovery_f8dc8165.shareKey): No such file or directory at \/var\/www\/owncloud\/apps\/files_trashbin\/lib\/trashbin.php#305","level":3,"time":"2014-12-12T21:25:24+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:25:24+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_delete_files): No preview providers","level":3,"time":"2014-12-12T21:25:24+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:25:32+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:25:32+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:27:19+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:27:19+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:28:27+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:28:27+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:29:29+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:29:29+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:32:19+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:32:19+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:34:07+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:34:07+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:34:41+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:34:41+00:00"} {"app":"PHP","message":"unlink(\/maste9\/files_encryption\/share-keys\/Projekte\/#MuensteranerErklaerung.txt#.recovery_f8dc8165.shareKey): No such file or directory at \/var\/www\/owncloud\/apps\/files_trashbin\/lib\/trashbin.php#305","level":3,"time":"2014-12-12T21:36:54+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:36:55+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_delete_files): No preview providers","level":3,"time":"2014-12-12T21:36:55+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:37:02+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:37:02+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:38:13+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:38:13+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-12T21:44:20+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-12T21:44:20+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-13T18:16:00+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-13T18:16:00+00:00"} {"app":"Encryption library","message":"No share key found for user \"maste9\" for file \"Namenloser Ordner\"","level":2,"time":"2014-12-13T18:16:18+00:00"} {"app":"Encryption library","message":"No share key found for user \"recovery_f8dc8165\" for file \"Namenloser Ordner\"","level":2,"time":"2014-12-13T18:16:18+00:00"} {"app":"Encryption library","message":"No share keys found for \"\/Projekte\/Namenloser Ordner\"","level":2,"time":"2014-12-13T18:16:18+00:00"} {"app":"core","message":"unable to rename, file is not writable : files_encryption\/share-keys\/Projekte\/Namenloser Ordner","level":3,"time":"2014-12-13T18:16:22+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-13T18:36:05+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-13T18:36:05+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:08:00+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-14T19:08:00+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:08:36+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-14T19:08:36+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:08:42+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:08:42+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:08:51+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-14T19:08:51+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:16:17+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-14T19:16:17+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:16:21+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:16:21+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:16:28+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:16:28+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"unencrypted_size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:16:28+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:16:28+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:16:55+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:16:55+00:00"} {"app":"hook","message":"error while running hook (OCA\\Files_Versions\\Hooks::write_hook): An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"unencrypted_size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":3,"time":"2014-12-14T19:16:55+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:16:57+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:16:57+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:16:57+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:16:57+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:16:59+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-14T19:16:59+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:17:06+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:17:06+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"unencrypted_size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:17:06+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:17:06+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-14T19:18:08+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-14T19:18:08+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:18:08+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-14T19:18:08+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:22:37+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-14T19:22:37+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:24:10+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-14T19:24:10+00:00"} {"app":"Encryption library","message":"No share key found for user \"maste9\" for file \"Test.txt\"","level":2,"time":"2014-12-14T19:24:43+00:00"} {"app":"Encryption library","message":"No share key found for user \"recovery_f8dc8165\" for file \"Test.txt\"","level":2,"time":"2014-12-14T19:24:43+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:24:43+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_delete_files): No preview providers","level":3,"time":"2014-12-14T19:24:43+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-14T19:28:35+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_delete_files): No preview providers","level":3,"time":"2014-12-14T19:28:35+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T06:09:42+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-15T06:09:42+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T06:10:38+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-15T06:10:38+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-15T06:17:24+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-15T06:17:24+00:00"} {"app":"remote","message":"An exception occurred while executing 'UPDATE \"oc_filecache\" SET \"size\"=? WHERE \"fileid\" = ?':\n\nSQLSTATE[HY000]: General error: 5 database is locked","level":4,"time":"2014-12-15T06:17:24+00:00"} {"app":"PHP","message":"Session has been closed - no further changes to the session as allowed at \/var\/www\/owncloud\/lib\/private\/session\/memory.php#80","level":3,"time":"2014-12-15T06:17:24+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T06:18:32+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-15T06:18:32+00:00"} {"app":"Encryption library","message":"No share key found for user \"recovery_f8dc8165\" for file \"BasisregelSheet-1.jpg\"","level":2,"time":"2014-12-15T06:26:26+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T06:26:26+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_delete_files): No preview providers","level":3,"time":"2014-12-15T06:26:26+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T12:45:22+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-15T12:45:22+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T12:46:07+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-15T12:46:07+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T13:20:36+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-15T13:20:36+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T13:31:52+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_write): No preview providers","level":3,"time":"2014-12-15T13:31:52+00:00"} {"app":"Encryption library","message":"No share key found for user \"maste9\" for file \"Test.txt\"","level":2,"time":"2014-12-15T13:32:31+00:00"} {"app":"Encryption library","message":"No share key found for user \"recovery_f8dc8165\" for file \"Test.txt\"","level":2,"time":"2014-12-15T13:32:31+00:00"} {"app":"core","message":"No preview providers exist","level":3,"time":"2014-12-15T13:32:31+00:00"} {"app":"hook","message":"error while running hook (OC\\Preview::post_delete_files): No preview providers","level":3,"time":"2014-12-15T13:32:31+00:00"} ```

PVince81 · 2014-12-15T10:58:54Z

Also another question is whether this happens when overwriting an existing file (potentially reusing the encryption keys) or uploading a new file ?

toadhall · 2014-12-15T13:06:42Z

PVInce81 - with me it happened in both cases, new files and overwrites.

Another question - what sort of server log entry should one be looking for? I grepped for "chunk" but got nothing...

maste9 · 2014-12-15T13:25:34Z

Here in my case it only happens with new files - strangely not with all!

I made a new dir in an existing subdirectory, which worked.
Then I entered 3 freshly scanned jpeg. The first syncs well. 2 and 3 show the error in question.
Yesterday I tried save a zim-save (desktop-wiki) there. One file synced correctly, the rest did not.
A minute ago I changed an existing odt-file. No error message, sync completed.

PVince81 · 2014-12-15T13:32:45Z

@toadhall any entry that contains the file name you are uploading, and all entries close to that one.

You can also search for "shareKey" or "encrypt" in case it's an issue with encryption keys.

maste9 · 2014-12-15T15:39:18Z

@PVince81 Seems to be the case looking into my log ...
{"app":"Encryption library","message":"No share key found for user "maste9" for file "Test.txt"","level":2,"time":"2014-12-14T19:24:43+00:00"}

armaccloud · 2014-12-18T09:20:30Z

Hi,

I have the error as well. I this case, server.csr was added on a local drive which is synchronized with oc.

FINISHED WITH STATUS 0 "" QVariant(int, 302) QVariant(QString, "Found")
12-15 17:40:19:313 0x768ea60 owncloudpropagator.cpp:93 This error is not blacklisted 0
12-15 17:40:19:314 0x768ea60 syncengine.cpp:766 void Mirall::SyncEngine::slotJobCompleted(const Mirall::SyncFileItem&) "Administration/Owncloud/server.csr" 2 "The server did not acknowledge the last chunk. (No e-tag were present)"
12-15 17:40:19:315 0x768ea60 socketapi.cpp:320 SocketApi: Sending message: "STATUS:ERROR:Z:\Administration\Owncloud\server.csr"
12-15 17:40:19:316 0x768ea60 socketapi.cpp:320 SocketApi: Sending message: "STATUS:ERROR:Z:\Administration\Owncloud\server.csr"
12-15 17:40:19:326 0x768ea60 syncjournalfilerecord.cpp:80 Mirall::SyncJournalFileRecord::SyncJournalFileRecord(const Mirall::SyncFileItem&, const QString&) "Z:/Books/Africa" Retrieved inode 5222488 (previous item inode: 5222488 )
12-15 17:40:19:326 0x768ea60 syncjournaldb.cpp:515 "INSERT OR REPLACE INTO metadata (phash, pathlen, path, inode, uid, gid, mode, modtime, type, md5, fileid, remotePerm) VALUES (?1 , ?2, ?3 , ?4 , ?5 , ?6 , ?7, ?8 , ?9 , ?10, ?11, ?12);" -8135989111767739166 12 "Books/Africa" 5222488 0 "1414095743" "2" "544963eeccdf0" "00016020occ2acd5dbe5" "RDNVCK"
12-15 17:40:19:336 0x768ea60 syncjournalfilerecord.cpp:80

ianbmacdonald · 2014-12-22T15:43:22Z

Bump. Our Debian Stable ownCloud server is showing this too for small files (916B example below). Seems to consistently happen by just moving a bunch of new files into client-only folders or shared folders.
Encryption: Enabled
Server Side: 7.0.4-3 (Debian 7 amd64 openvz)
Client Side: 1.7.1 (Ubuntu 14.10 amd64)

Workaround is to put the file in a different location. So we have a growing number of temporary folders we would like to get rid of soon before they get out of control.

Client Side:
9:32 AM config_archive/vpn/iandell.key ownCloud The server did not acknowledge the last chunk. (No e-tag were present)

Server Side:
{"reqId":"54982ba12aa18","app":"OC\Files\Cache\Scanner","message":"!!! Path 'files/config_archive/vpn2/iandell.key' is not readable !!!","level":0,"time":"December 22, 2014 09:33:05","method":"PUT","url":"/remote.php/webdav/config_archive/vpn2/iandell.key"}
{"reqId":"54982ba12aa18","app":"OC\Files\Cache\Scanner","message":"!!! No reuse of etag for 'files/config_archive/vpn2/iandell.key' !!! \ncache: Array\n(\n [fileid] => 46401\n [storage] => home::07ccffe8-32d8-1033-8b25-29c953816bfe\n [path] => files/config_archive/vpn2/iandell.key\n [parent] => 46395\n [name] => iandell.key\n [mimetype] => application/x-iwork-keynote-sffkey\n [mimepart] => application\n [size] => 9440\n [mtime] => 1419258784\n [storage_mtime] => 1419258784\n [encrypted] => 1\n [unencrypted_size] => 916\n [etag] => 54982ba15701a\n [permissions] => 27\n)\n \ndata: Array\n(\n [mimetype] => application/x-iwork-keynote-sffkey\n [mtime] => 1419200791\n [size] => 9440\n [etag] => 54982ba18139b\n [storage_mtime] => 1419200791\n [permissions] => 27\n [parent] => 46395\n)\n","level":0,"time":"December 22, 2014 09:33:05","method":"PUT","url":"/remote.php/webdav/config_archive/vpn2/iandell.key"}

ianbmacdonald · 2014-12-22T15:48:55Z

I noticed on the client side changes these two changes related to E-Tags. Can't be sure, but could be related.

Avoid initial ETag fetch job at startup, which is not needed.
Fix scheduling of ETag check jobs, bug LDAP internal name and cache errors #2553

We do use LDAPS as well for authentication currently.

Munken · 2014-12-24T12:53:21Z

Experienced the same problem. Disabling encryption did the trick. Not really an optimal solution.

owzim · 2014-12-27T13:56:19Z

I am on 7.0.4 an have the same problem on random files with encryption. Is there an easy and reliable way to downgrade to 7.0.2 until this is fixed?

viorel-anghel · 2015-01-05T14:35:02Z

I have the same problem on Ubuntu and I was wondering maybe it's a client-only problem. BEsides the trick with rename, i have discovered this behaviour: if I copy the files one by one, it is working ok. If I try to copy more than 3 files at once, it start to give the error "server did not acknowledge the last chunk. (No e-tag were present)" and it is never recovering from this error unless you rename one file, wait for sync, rename it back.

simonspa · 2015-01-06T21:22:22Z

Same problem here, running ownCloud 7.0.4 on Debian stable, Server nginx with encryption enabled. The missing e-tag appears randomly, I managed to upload several thousand files (8 GB inn total) and it appeared only a couple of dozens of times. However, for those files it is persistent.

PVince81 · 2015-01-07T09:41:33Z

CC @schiesbn

Do you guys all see messages like "share key is missing" or "something.key" is missing related to the broken files ?

simonspa · 2015-01-07T11:02:56Z

Yes, I see messages like this in my owncloud log, and the files are exactly the problematic ones:

{"app":"encryption library","message":"No keys available to decrypt the file: username\/filename.ext.ocTransferId1897145941.part","level":3,"time":"2015-01-06T20:49:05+00:00"}

PVince81 · 2015-03-10T07:33:49Z

I meant everyone should post logs instead of complaining, because it is likely to be a different issue for everyone. For one it might be a missing etag in the database (did you actually check there?), for another one a failed final rename, for a third a wrong permission, etc, which could all cause the same error message to be displayed but be completely different bugs.

This is why I'd like the message to be changed to "Server error, please check server logs" instead of this misleading message making everyone believe they have the same issue.

If multiple people post their server logs and they do indeed look similar, then we have more data points to analyze the issue. Because so far this could not be reproduced locally (with OC 7.0.4+ and sync client 1.8.0). So the more information, the better.

If the logs are different then they need to be raised as separate tickets to be looked into separately, focusing on one issue at a time.

I hope you now understand why "I have the same issue" isn't useful, because it doesn't tell which of the X possible issues it could be.

Thank you.

PVince81 · 2015-03-10T07:42:02Z

I quickly scrolled through (currently on mobile) and it seems that some can already split into

sqlite with locking issues
issues with missing encryption keys
the rest (to be sorted further once info is provided)

These are already candidates to be moved to separate tickets later.

ghost · 2015-03-10T08:19:05Z

Maybe could be also added to the list:

Using gzip on; in NginX is removing ETags completely

See owncloud-archive/documentation#344 (comment) for some infos

mod_deflate changing etags

After doing some tests it also seems that mod_deflate is changing the e-tag: #4783 (comment). Could this also be related to some of the reports here?

PVince81 · 2015-03-10T10:28:56Z

duplicate entry issue: due to race conditions / concurrency, see Integrity constraint violation in 8.1.0.0 version server #14701 which can also be fix hopefully one day with a proper lock system: Implement high level file locking #11804
SQLite cursor issue: also due to concurrency, fix would be to close cursors explicitly, go to here: Make sure cursors are closed everywhere / Database is locked #10566

themagicm · 2015-03-10T12:51:58Z

@PVince81 ok...got it! Makes sense.

The issue I have is, the file does get sync'd but for some reason, I still get the same error like the one in this thread. The file gets sync'd over and over and over... I'm running SQLite and OwnCloud 7.0.4.2 under CentOS Linux 6.6

I did try your patches #13832, #13831.

If you need more info, just ask, I'll provide. Thank you for your time!

Also, I'm not using encryption, disabled it because of some other error it was causing..dont remember which.

owncloud log shows:
{"reqId":"54fc573b38ceb","app":"webdav","message":"Sabre\DAV\Exception\NotAuthenticated: No basic authentication headers were found","level":0,"time":"2015-03-08T14:05:47+00:00","method":"PROPFIND","url":"/remote.php/webdav"}

PVince81 · 2015-03-10T13:30:15Z

If you use SQLite it is likely that you will either get "database is locked" or "duplicate entry" when running parallel sync. I'd recommend to switch to MySQL, MariaDB or PostgreSQL if possible (there's a convert tool in OC 7: https://doc.owncloud.org/server/7.0/admin_manual/maintenance/convert_db.html)

If you don't, there are some potential fixes on the way to 8.0.3 (hopefully) that should significantly reduce the occurence of such race conditions.

themagicm · 2015-03-10T22:01:56Z

@PVince81

well.. I went cold turkey and migrated to MySQL. Then I moved everything from my Owncloud folder out so it can delete all files on the "cloud", then I'll put it all back. I'll see if moving to MySQL fixed it.

Also..dunno if its just me..but it seems faster accessing owncloud thru the web interface.

EDIT:
Ok, I moved all files out of the owncloud dir, let it sync (delete the missing files)..then put them back in the owncloud folder so they could sync. same problem. It was with 1 specific file, so I renamed it and it transferred. These files are Quickbooks backup files, nothing special. I'll let this process run and sync for a few days to see if the problem is solved.

themagicm · 2015-03-11T23:31:57Z

Ok..upgrading to MySQL so far has resolved it. I do not get the problem where a certain file keeps getting sent over and over even though its been sent already. Hopefully this fixed it. I'll report back after a week of file syncs.

ghost · 2015-03-13T22:31:26Z

upgrading to MySQL is not a fix, that is just a workround, @themagicm . the guys at owncloud still have to solve this problem.

PVince81 · 2015-03-16T09:12:09Z

For SQLite "Database is locked" issues, go to: #10566

rr-paras-patel · 2015-07-27T05:52:00Z

I am facing same issue. I think this issue is related to e-tag calculation.
becoz

if i copy file with similar name like newfile.txt --> newfile_1.txt it don't work
if i rename file newfile_1.txt --> somethingnew.txt it works and don't give e-tag error.

might be this clue will helpful for developer.
Thank you

PVince81 · 2015-07-30T09:28:16Z

Are you guys still seeing issues with 7.0.7 ?
Many encryption issues were fixed since.

PVince81 · 2015-08-18T12:54:25Z

@patelparas the issue you described sounds like #11127.
This was fixed a long time ago.

PVince81 · 2015-10-08T12:58:21Z

Anyone still having issues with 8.1.3 ?

"Database is locked" issues should be gone

themagicm · 2015-10-08T13:33:34Z

I am not experiencing this anymore.

Thank you for the direct email asking, I appreciate it!

-Alex

On Thu, 10/8/15, Vincent Petry [email protected] wrote:

Subject: Re: [core] server did not acknowledge the last chunk. (No e-tag were present) (#12725)
To: "owncloud/core" [email protected]
Cc: "themagicm" [email protected]
Date: Thursday, October 8, 2015, 7:58 AM

Anyone still having issues with
8.1.3 ?

"Database is locked" issues should be gone

—
Reply to this email directly or view
it on GitHub.

ghost · 2015-10-13T11:46:23Z

@PVince81 Thats should be solved by the OC-ETag header introduced by oC 8.1.x

jaqfneto · 2015-11-24T22:43:18Z

I installed OC version 8.2.1 and i am unable to upload any file i put in my local folder.

I allways get the error "The server did not acknowledge the last chunk. (No e-tag were present)".

Via browser i have no problems to upload, and all uploaded files that way are automatically downloaded to the local folder in my desktop.

If i create a folder in my ownCloud local folder, the folder is also created in the server.

I am using OC Server v. 8.2.1 and OC client version 2.0.2 for windows

Thanks

dsalvanes · 2015-12-11T08:40:05Z

I am a Linux server Administrator and I use WHM & cPanel. In one account I have OwnCloud and I have this problem (The server did not acknowledge the last chunk).

I can solve it. It is a problem with ModSecurity. I have activate in ModSecurity Vendors, OWASP ModSecurity Core Rule Set (provider is cPanel). I desactivate it and problem is solved.

I hope this can help to someone.

edgar4s · 2016-04-26T09:19:22Z

2 years later:

Any concrete solution, anyone?

PVince81 · 2016-04-26T09:23:02Z

@310TN server logs please + OC version. This message can mean anything.

By the way, is anyone else still seeing such errors in v9.0.1 ?

giuppi · 2016-05-01T11:01:40Z

I'm getting this error.
Clean install v9.0.1

can create folders from both pc and android app
can upload files from web interface

this is the log when i try to upload something from the android app, nothing gets logged from the failed upload using the computer app

Debug webdav

Exception: {"Message":"HTTP/1.1 404 File with name .somefile.backup could not be located","Exception":"Sabre\DAV\Exception\NotFound",
"Code":0,"Trace":"
#0 /home/user/public_html/owncloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php(79): OCA\DAV\Connector\Sabre\ObjectTree->getNodeForPath('.somefile.bac...', 0)
#1 [internal function]: Sabre\DAV\CorePlugin->httpGet(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
#2 /home/user/public_html/owncloud/3rdparty/sabre/event/lib/EventEmitterTrait.php(105): call_user_func_array(Array, Array)
#3 /home/user/public_html/owncloud/3rdparty/sabre/dav/lib/DAV/Server.php(459): Sabre\Event\EventEmitter->emit('method:GET', Array)
#4 /home/user/public_html/owncloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php(251): Sabre\DAV\Server->invokeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response), false)
#5 [internal function]: Sabre\DAV\CorePlugin->httpHead(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
#6 /home/user/public_html/owncloud/3rdparty/sabre/event/lib/EventEmitterTrait.php(105): call_user_func_array(Array, Array)
#7 /home/user/public_html/owncloud/3rdparty/sabre/dav/lib/DAV/Server.php(459): Sabre\Event\EventEmitter->emit('method:HEAD', Array)
#8 /home/user/public_html/owncloud/3rdparty/sabre/dav/lib/DAV/Server.php(248): Sabre\DAV\Server->invokeMethod(Object(Sabre\HTTP\Request), Object(Sabre\HTTP\Response))
#9 /home/user/public_html/owncloud/apps/dav/appinfo/v1/webdav.php(55): Sabre\DAV\Server->exec()
#10 /home/user/public_html/owncloud/remote.php(138): require_once('/home/user/...')
#11 {main}","File":"/home/user/public_html/owncloud/apps/dav/lib/connector/sabre/objecttree.php","Line":168,"User":"admin"}

PVince81 · 2016-06-17T14:43:14Z

@giuppi this is a normal message. The Android app first checks whether the file exists by doing a PROPFIND. If the PROPFIND returns 404, then it knows that it can upload without conflict.

This doesn't look related to "server did not acknowledge the last chunk" which is a message from the desktop client, not mobile.

PVince81 · 2016-06-17T14:46:33Z

I'm closing this huge ticket for now.

If anyone sees this issue again, please raise a new ticket and post all possible details using the issue template: https://raw.githubusercontent.com/owncloud/core/master/issue_template.md
But first, check the forums or http://owncloud.org/support because in most cases it is a problem in the server environment and not a bug.
Also note that many of the actual bugs that used to cause this error message have already been fixed.

Please always open a new ticket, unless an existing one contains the same exception or log entries from your owncloud.log, in which case the cause is the same.

Thank you!

j4hangir · 2016-08-25T01:52:31Z

For anyone who might still be tackling with this issue, in our setup of ownCloud 9.1.0, the culprit was mod_security, which was filtering certain file extensions.

lock · 2019-08-03T18:00:07Z

This thread has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue for related bugs.

karlitschek added the Type:Bug label Dec 9, 2014

toadhall closed this as completed Dec 15, 2014

toadhall reopened this Dec 15, 2014

ghost mentioned this issue Mar 10, 2015

File uploads in an encrypted environment are terminated shortly before upload completion. #14777

Closed

PVince81 closed this as completed Jun 17, 2016

j4hangir unassigned schiessle Aug 25, 2016

dergilb99 mentioned this issue Sep 26, 2016

"The server did not acknowledge the last chunk. (No e-tag was present)" #26220

Closed

lock bot locked as resolved and limited conversation to collaborators Aug 3, 2019

server did not acknowledge the last chunk. (No e-tag were present) #12725

server did not acknowledge the last chunk. (No e-tag were present) #12725

Comments

toadhall commented Dec 9, 2014

ghost commented Dec 9, 2014

PVince81 commented Dec 10, 2014

toadhall commented Dec 10, 2014

PVince81 commented Dec 10, 2014

multivac61 commented Dec 11, 2014

DeepDiver1975 commented Dec 11, 2014

multivac61 commented Dec 12, 2014

Steps to reproduce

Expected behaviour

Actual behaviour

Server configuration

Client configuration

Logs

Web server error log

ownCloud log (data/owncloud.log)

Ubuntu client log

PVince81 commented Dec 12, 2014

PVince81 commented Dec 12, 2014

toadhall commented Dec 12, 2014

Steps to reproduce

Expected behaviour

Actual behaviour

Server configuration

PVince81 commented Dec 12, 2014

adamsewell commented Dec 15, 2014

maste9 commented Dec 15, 2014

Steps to reproduce

Expected behaviour

Actual behaviour

Server configuration

Operating system:

Web server:

Database:

PHP version:

ownCloud version: (see ownCloud admin page)

Updated from an older ownCloud or fresh install:

List of activated apps:

The content of config/config.php:

PVince81 commented Dec 15, 2014

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themagicm commented Mar 10, 2015

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themagicm commented Mar 11, 2015

ghost commented Mar 13, 2015

PVince81 commented Mar 16, 2015

rr-paras-patel commented Jul 27, 2015

PVince81 commented Jul 30, 2015

PVince81 commented Aug 18, 2015

PVince81 commented Oct 8, 2015

themagicm commented Oct 8, 2015

ghost commented Oct 13, 2015

jaqfneto commented Nov 24, 2015

dsalvanes commented Dec 11, 2015

edgar4s commented Apr 26, 2016

PVince81 commented Apr 26, 2016

giuppi commented May 1, 2016 • edited Loading

PVince81 commented Jun 17, 2016

PVince81 commented Jun 17, 2016

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j4hangir commented Aug 25, 2016 •

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