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[BUG] Accessibility Insights Tool-Entire app function does not work on Win11 24H2. #1837

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JoyZhang6 opened this issue Jun 21, 2024 · 3 comments
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[BUG] Accessibility Insights Tool-Entire app function does not work on Win11 24H2. #1837

JoyZhang6 opened this issue Jun 21, 2024 · 3 comments
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@codeofdusk
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bug Something isn't working status: needs investigation This issue requires investigation by the Accessibility Insights team.

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@JoyZhang6
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We found that Accessibility Insights Tool-Entire app function is not work on Win11 24H2.
**Steps to reproduce: **

  1. Download and install the latest version of the Microsoft Accessibility Insights for Windows tool on Win11 24H2 OS: [Accessibility Insights Downloads] (https://accessibilityinsights.io/downloads/)
  2. Launch the tool
  3. From the left pane of the Accessibility Insights tool, select the Settings option (the Gear icon), under the Other Options, change the “Always on Top” settings to OFF and save the change.
  4. On the left pane of the Accessibility Insights tool, select the Inspect Live option.
  5. Change the What to Select option to "Entire app".
  6. Select the Application under Test. –> issue. There are no highlighted boxes around the Application.
Accessibility.Insights.on.Win11.24H2.mp4
@JoyZhang6 JoyZhang6 added the bug Something isn't working label Jun 21, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot added the status: new This issue is new and requires triage by DRI. label Jun 21, 2024
@JoyZhang6 JoyZhang6 changed the title [BUG] Accessibility Insights Tool-Entire app function is not work on Win11 24H2. [BUG] Accessibility Insights Tool-Entire app function does not work on Win11 24H2. Jun 21, 2024
@brocktaylor7 brocktaylor7 added the status: ready for work This issue is ready to be worked on. label Jun 24, 2024
@microsoft-github-policy-service microsoft-github-policy-service bot removed the status: new This issue is new and requires triage by DRI. label Jun 24, 2024
@brocktaylor7 brocktaylor7 moved this from Needs triage to Accepted in Accessibility Insights Jun 24, 2024
@brocktaylor7 brocktaylor7 added status: needs investigation This issue requires investigation by the Accessibility Insights team. and removed status: ready for work This issue is ready to be worked on. labels Jun 24, 2024
@codeofdusk codeofdusk self-assigned this Jun 25, 2024
@JoyZhang6
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Hi @codeofdusk This issue still exists on the latest Accessibility Insights Tool Version: 1.1.2703.1
Is there any additional information needed to help with this issue?

This was referenced Sep 5, 2024
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codeofdusk added a commit to microsoft/axe-windows that referenced this issue Sep 5, 2024
@codeofdusk
fix: Identify the root (desktop) element by UIA class name, not runti…
a4c1ba2 
…me ID (#1048)

On Windows 11 24H2 (GE), the runtime ID of the desktop element changed from
`[2A,10010]` to `[2A,1000C]`, causing live inspect in Accessibility
Insights for Windows to break. This commit switches to identifying the
desktop element by its UIA class name, which has been stable across all
supported Windows versions.

Addresses microsoft/accessibility-insights-windows#1837.
@Michellehdr
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I saw the same issue on my end.

@codeofdusk
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codeofdusk commented Sep 30, 2024 •
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Firstly, our sincerest apologies for the delay in getting this sorted.

Secondly, I'm pleased to report that the latest production release (v1.1.2829.01) has a fix for this issue!

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bug Something isn't working status: needs investigation This issue requires investigation by the Accessibility Insights team.
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@codeofdusk @brocktaylor7 @Michellehdr @JoyZhang6