Can't access TiVo after latest update

[mrfusiontm]

cTiVo was working fine until I got the update the other day and now it doesn't show any shows on my TiVo anymore. I tried restarting the program, I tried deleting the tivo and letting it find it again - still nothing. Is there any other information you might need (logs?) that might help debug this problem?

Thanks,
Tom

[mackworth]

Absolutely. Just set the log level to detail in the Preferences, quit and restart (so we can see the initial handshake). Then go to ~/Library/Logs/cTiVo, do a right-click "Compress cTiVo" and send us the resulting zip file.

[mrfusiontm]

I see it says "request timed out" in the log. I'll try rebooting my TiVo
and starting this again.

On Tue, Dec 10, 2013 at 8:48 AM, mackworth [email protected] wrote:

Absolutely. Just set the log level to detail in the Preferences, quit and
restart (so we can see the initial handshake). Then go to
~/Library/Logs/cTiVo, do a right-click "Compress cTiVo" and send us the
resulting zip file.

—
Reply to this email directly or view it on GitHubhttps://github.com//issues/1#issuecomment-30244696
.

[mrfusiontm]

The reboot seemed to fix the problem. Sorry to bother you.

Was this submission the best way to get in touch with you? I have a
suggestion for the way it names the shows it downloads that I'd like to
submit.

Thanks again for a great program,
Tom

On Tue, Dec 10, 2013 at 9:08 AM, Tom Martinek [email protected] wrote:

I see it says "request timed out" in the log. I'll try rebooting my TiVo
and starting this again.

On Tue, Dec 10, 2013 at 8:48 AM, mackworth [email protected]:

Absolutely. Just set the log level to detail in the Preferences, quit and
restart (so we can see the initial handshake). Then go to
~/Library/Logs/cTiVo, do a right-click "Compress cTiVo" and send us the
resulting zip file.

—
Reply to this email directly or view it on GitHubhttps://github.com//issues/1#issuecomment-30244696
.

[mackworth]

Yup. That'll work fine. I'm working in that space right now, so your timing is good.