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Webcam not being recognized #10812

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derritter88 opened this issue Sep 10, 2019 · 15 comments
Closed

Webcam not being recognized #10812

derritter88 opened this issue Sep 10, 2019 · 15 comments
Labels
A-Packaging Packaging, signing, releasing T-Defect

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@derritter88
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Description

I am using a Dell XPS 13" 9370 with Ubuntu 18.04.
Unfortunately the build-in webcam is not being recognized by Riot.im app.
In general I can use the webcam (e.g. with Cheese).

Steps to reproduce

  1. Open Riot.im
  2. Go to config menu
  3. No webcam is being listed

Describe how what happens differs from what you expected.
actual: Webcam not working.
expected: Webcam working.

Logs being sent: no

Version information

  • Platform: web (in-browser) or desktop?
    Desktop

For the desktop app:

  • OS: Ubuntu
  • Version: 18.04
@t3chguy
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t3chguy commented Sep 10, 2019

Can you use the Web cam in chrome/chromium?

@derritter88
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To be honest: I haven't tried that yet as I do not use any Google spy apps.
Is there an alternative to test it?

@t3chguy
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t3chguy commented Sep 10, 2019

The desktop app is built on chromium (electron)

@derritter88
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I have tried to use webcam with Chromium - this works without any issues.
Chromium asks for permission, I grant it and can use the webcam.

@SwoosOfficial
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This is still an issue.
On Kubuntu 19.10 riot-web 1.5.13.
"No webcam detected".
But works in Firefox and Chromium.

@cbrokaw
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cbrokaw commented Apr 12, 2020

I am experiencing the same issue in Linux Mint 19.3 and Riot 1.5.15. The camera works in Chromium, Firefox, Wire, and Cheese.

@derritter88
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I have found out what was "wrong" with my webcam - I did not read the manual until the end:
https://snapcraft.io/riot-web

_Riot supports video calling, but the camera interface is disabled by default. If you wish to enable the camera in the Riot snap, after installation issue the following command in a terminal:

snap connect riot-web:camera_

@jryans
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jryans commented Apr 14, 2020

Is everyone else here using the snap package?

@jryans jryans added the A-Packaging Packaging, signing, releasing label Apr 14, 2020
@SwoosOfficial
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I used aptitude.

@morningstar1
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I'am using snap. For me snap connect riot-web:camera solved the issue.

@andriusign
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andriusign commented Apr 17, 2020

I'am using snap. For me snap connect riot-web:camera solved the issue.

Confirmed on Linux Mint 19.3 Cinnamon, riot-web version: 1.5.15, olm version: 3.1.3.

@derritter88
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Okay so far seems that a few other had the same "issue" as I had.

@rebastion
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how can this be closed? still happens in latest Riot Desktop (Ubuntu), installed via ppa

@derritter88
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Closed it because my "bug" referrs to the snap installation and this was a simple user error.

@rebastion
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sorry my bad, took me a while as well to realize that snaps by default dont have camera permission and it can be solved by changing the permission in the software store :)

su-ex added a commit to SchildiChat/element-web that referenced this issue Dec 13, 2023
* Redirect to the SSO page if `sso_redirect_options.on_welcome_page` is enabled and the URL hash is empty ([\element-hq#25495](element-hq#25495)). Contributed by @dhenneke.
* vector/index.html: Allow fetching blob urls ([\element-hq#25336](element-hq#25336)). Contributed by @SuperKenVery.
* When joining room in sub-space join the parents too ([\element-hq#11011](matrix-org/matrix-react-sdk#11011)).
* Include thread replies in message previews ([\element-hq#10631](matrix-org/matrix-react-sdk#10631)). Fixes element-hq#23920.
* Use semantic headings in space preferences ([\element-hq#11021](matrix-org/matrix-react-sdk#11021)). Contributed by @kerryarchibald.
* Use semantic headings in user settings - Ignored users ([\element-hq#11006](matrix-org/matrix-react-sdk#11006)). Contributed by @kerryarchibald.
* Use semantic headings in user settings - profile ([\element-hq#10973](matrix-org/matrix-react-sdk#10973)). Fixes element-hq#25461. Contributed by @kerryarchibald.
* Use semantic headings in user settings - account ([\element-hq#10972](matrix-org/matrix-react-sdk#10972)). Contributed by @kerryarchibald.
* Support `Insert from iPhone or iPad` in Safari ([\element-hq#10851](matrix-org/matrix-react-sdk#10851)). Fixes element-hq#25327. Contributed by @SuperKenVery.
* Specify supportedStages for User Interactive Auth ([\element-hq#10975](matrix-org/matrix-react-sdk#10975)). Fixes element-hq#19605.
* Pass device id to widgets ([\element-hq#10209](matrix-org/matrix-react-sdk#10209)). Contributed by @Fox32.
* Use semantic headings in user settings - discovery ([\element-hq#10838](matrix-org/matrix-react-sdk#10838)). Contributed by @kerryarchibald.
* Use semantic headings in user settings -  Notifications ([\element-hq#10948](matrix-org/matrix-react-sdk#10948)). Contributed by @kerryarchibald.
* Use semantic headings in user settings - spellcheck and language ([\element-hq#10959](matrix-org/matrix-react-sdk#10959)). Contributed by @kerryarchibald.
* Use semantic headings in user settings Appearance ([\element-hq#10827](matrix-org/matrix-react-sdk#10827)). Contributed by @kerryarchibald.
* Use semantic heading in user settings Sidebar & Voip ([\element-hq#10782](matrix-org/matrix-react-sdk#10782)). Contributed by @kerryarchibald.
* Use semantic headings in user settings Security ([\element-hq#10774](matrix-org/matrix-react-sdk#10774)). Contributed by @kerryarchibald.
* Use semantic headings in user settings - integrations and account deletion ([\#10837](matrix-org/matrix-react-sdk#10837)). Fixes element-hq#25378. Contributed by @kerryarchibald.
* Use semantic headings in user settings Preferences ([\element-hq#10794](matrix-org/matrix-react-sdk#10794)). Contributed by @kerryarchibald.
* Use semantic headings in user settings Keyboard ([\element-hq#10793](matrix-org/matrix-react-sdk#10793)). Contributed by @kerryarchibald.
* RTE plain text mentions as pills ([\element-hq#10852](matrix-org/matrix-react-sdk#10852)). Contributed by @alunturner.
* Allow welcome.html logo to be replaced by config ([\element-hq#25339](element-hq#25339)). Fixes element-hq#8636.
* Use semantic headings in user settings Labs ([\element-hq#10773](matrix-org/matrix-react-sdk#10773)). Contributed by @kerryarchibald.
* Use semantic list elements for menu lists and tab lists ([\element-hq#10902](matrix-org/matrix-react-sdk#10902)). Fixes element-hq#24928.
* Fix aria-required-children axe violation ([\element-hq#10900](matrix-org/matrix-react-sdk#10900)). Fixes element-hq#25342.
* Enable pagination for overlay timelines ([\element-hq#10757](matrix-org/matrix-react-sdk#10757)). Fixes vector-im/voip-internal#107.
* Add tooltip to disabled invite button due to lack of permissions ([\element-hq#10869](matrix-org/matrix-react-sdk#10869)). Fixes element-hq#9824.
* Respect configured auth_header_logo_url for default Welcome page ([\element-hq#10870](matrix-org/matrix-react-sdk#10870)).
* Specify lazy loading for avatars ([\element-hq#10866](matrix-org/matrix-react-sdk#10866)). Fixes element-hq#1983.
* Room and user mentions for plain text editor ([\element-hq#10665](matrix-org/matrix-react-sdk#10665)). Contributed by @alunturner.
* Add audible notifcation on broadcast error ([\#10654](matrix-org/matrix-react-sdk#10654)). Fixes element-hq#25132.
* Fall back from server generated thumbnail to original image ([\element-hq#10853](matrix-org/matrix-react-sdk#10853)).
* Use semantically correct elements for room sublist context menu ([\element-hq#10831](matrix-org/matrix-react-sdk#10831)). Fixes vector-im/customer-retainer#46.
* Avoid calling prepareToEncrypt onKeyDown ([\element-hq#10828](matrix-org/matrix-react-sdk#10828)).
* Allows search to recognize full room links ([\element-hq#8275](matrix-org/matrix-react-sdk#8275)). Contributed by @bolu-tife.
* "Show rooms with unread messages first" should not be on by default for new users ([\element-hq#10820](matrix-org/matrix-react-sdk#10820)). Fixes element-hq#25304. Contributed by @kerryarchibald.
* Fix emitter handler leak in ThreadView ([\element-hq#10803](matrix-org/matrix-react-sdk#10803)).
* Add better error for email invites without identity server ([\element-hq#10739](matrix-org/matrix-react-sdk#10739)). Fixes element-hq#16893.
* Move reaction message previews out of labs ([\element-hq#10601](matrix-org/matrix-react-sdk#10601)). Fixes element-hq#25083.
* Sort muted rooms to the bottom of their section of the room list ([\element-hq#10592](matrix-org/matrix-react-sdk#10592)). Fixes element-hq#25131. Contributed by @kerryarchibald.
* Use semantic headings in user settings Help & About ([\element-hq#10752](matrix-org/matrix-react-sdk#10752)). Contributed by @kerryarchibald.
* use ExternalLink components for external links ([\element-hq#10758](matrix-org/matrix-react-sdk#10758)). Contributed by @kerryarchibald.
* Use semantic headings in space settings ([\element-hq#10751](matrix-org/matrix-react-sdk#10751)). Contributed by @kerryarchibald.
* Use semantic headings for room settings content ([\element-hq#10734](matrix-org/matrix-react-sdk#10734)). Contributed by @kerryarchibald.
* Use consistent fonts for Japanese text ([\element-hq#10980](matrix-org/matrix-react-sdk#10980)). Fixes element-hq#22333 and element-hq#23899.
* Fix: server picker validates unselected option ([\element-hq#11020](matrix-org/matrix-react-sdk#11020)). Fixes element-hq#25488. Contributed by @kerryarchibald.
* Fix room list notification badges going missing in compact layout ([\element-hq#11022](matrix-org/matrix-react-sdk#11022)). Fixes element-hq#25372.
* Fix call to `startSingleSignOn` passing enum in place of idpId ([\element-hq#10998](matrix-org/matrix-react-sdk#10998)). Fixes element-hq#24953.
* Remove hover effect from user name on a DM creation UI ([\element-hq#10887](matrix-org/matrix-react-sdk#10887)). Fixes element-hq#25305. Contributed by @luixxiul.
* Fix layout regression in public space invite dialog ([\element-hq#11009](matrix-org/matrix-react-sdk#11009)). Fixes element-hq#25458.
* Fix layout regression in session dropdown ([\element-hq#10999](matrix-org/matrix-react-sdk#10999)). Fixes element-hq#25448.
* Fix spacing regression in user settings - roles & permissions ([\element-hq#10993](matrix-org/matrix-react-sdk#10993)). Fixes element-hq#25447 and element-hq#25451. Contributed by @kerryarchibald.
* Fall back to receipt timestamp if we have no event (react-sdk part) ([\element-hq#10974](matrix-org/matrix-react-sdk#10974)). Fixes element-hq#10954. Contributed by @andybalaam.
* Fix: Room header 'view your device list' does not link to new session manager ([\element-hq#10979](matrix-org/matrix-react-sdk#10979)). Fixes element-hq#25440. Contributed by @kerryarchibald.
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* Fix roving tab index getting confused after dragging space order ([\element-hq#10901](matrix-org/matrix-react-sdk#10901)).
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* Send correct receipts when viewing a room ([\element-hq#10864](matrix-org/matrix-react-sdk#10864)). Fixes element-hq#25196.
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* Fix the state shown for call in rooms ([\element-hq#10833](matrix-org/matrix-react-sdk#10833)).
* Add string for membership event where both displayname & avatar change ([\element-hq#10880](matrix-org/matrix-react-sdk#10880)). Fixes element-hq#18026.
* Fix people space notification badge not updating for new DM invites ([\element-hq#10849](matrix-org/matrix-react-sdk#10849)). Fixes element-hq#23248.
* Fix regression in emoji picker order mangling after clearing filter ([\element-hq#10854](matrix-org/matrix-react-sdk#10854)). Fixes element-hq#25323.
* Fix: Edit history modal crash ([\#10834](matrix-org/matrix-react-sdk#10834)). Fixes element-hq#25309. Contributed by @kerryarchibald.
* Fix long room address and name not being clipped on room info card and update `_RoomSummaryCard.pcss` ([\element-hq#10811](matrix-org/matrix-react-sdk#10811)). Fixes element-hq#25293. Contributed by @luixxiul.
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* Update finite automata to match user identifiers as per spec ([\#10798](matrix-org/matrix-react-sdk#10798)). Fixes element-hq#25246.
* Fix icon on empty notification panel ([\element-hq#10817](matrix-org/matrix-react-sdk#10817)). Fixes element-hq#25298 and element-hq#25302. Contributed by @luixxiul.
* Fix: Threads button is highlighted when I create a new room ([\element-hq#10819](matrix-org/matrix-react-sdk#10819)). Fixes element-hq#25284. Contributed by @kerryarchibald.
* Fix the top heading of notification panel ([\element-hq#10818](matrix-org/matrix-react-sdk#10818)). Fixes element-hq#25303. Contributed by @luixxiul.
* Fix the color of the verified E2EE icon on `RoomSummaryCard` ([\element-hq#10812](matrix-org/matrix-react-sdk#10812)). Fixes element-hq#25295. Contributed by @luixxiul.
* Fix: No feedback when waiting for the server on a /delete_devices request with SSO ([\element-hq#10795](matrix-org/matrix-react-sdk#10795)). Fixes element-hq#23096. Contributed by @kerryarchibald.
* Fix: reveal images when image previews are disabled ([\element-hq#10781](matrix-org/matrix-react-sdk#10781)). Fixes element-hq#25271. Contributed by @kerryarchibald.
* Fix accessibility issues around the room list and space panel ([\element-hq#10717](matrix-org/matrix-react-sdk#10717)). Fixes element-hq#13345.
* Ensure tooltip contents is linked via aria to the target element ([\#10729](matrix-org/matrix-react-sdk#10729)). Fixes vector-im/customer-retainer#43.
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