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Balance mismatch on BR panel and wallet details #13489

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srirambv opened this issue Jan 12, 2021 · 7 comments
Closed

Balance mismatch on BR panel and wallet details #13489

srirambv opened this issue Jan 12, 2021 · 7 comments
Labels
ARM Android ARM related issues bug feature/rewards intermittent-issue needs-investigation A bug not 100% confirmed/fixed OS/Android Fixes related to Android browser functionality

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@srirambv
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Description

Balance mismatch on BR panel and wallet details

Steps to reproduce

No steps to repro

Actual result

Wallet balance and BR Panel doesn't match sometimes

Screenshots by @lukemulks

Expected result

No mismatch between wallet and BR panel

Issue reproduces how often

Intermittent issue

Version/Channel Information:

  • Can you reproduce this issue with the current Play Store version? Yes
  • Can you reproduce this issue with the current Play Store Beta version? Maybe
  • Can you reproduce this issue with the current Play Store Nightly version? Maybe

Device details

  • Install type (ARM, x86): ARM
  • Device type (Phone, Tablet, Phablet): Phone
  • Android version: 10

Brave version

Playstore build

Website problems only

  • Does the issue resolve itself when disabling Brave Shields? NA
  • Does the issue resolve itself when disabling Brave Rewards? NA
  • Is the issue reproducible on the latest version of Chrome? NA

Additional information

cc: @lukemulks @deeppandya @brave/rewards

@srirambv srirambv added bug needs-investigation A bug not 100% confirmed/fixed feature/rewards intermittent-issue OS/Android Fixes related to Android browser functionality ARM Android ARM related issues labels Jan 12, 2021
@deeppandya
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@srirambv i found the potential fix for this issue and it's included in brave/brave-core#7817. Can you verify it when you can ? CC @bsclifton

@bsclifton
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bsclifton commented Feb 16, 2021

@deeppandya can you point to the commit in brave/brave-core#7817 w/ the fix?

@deeppandya
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@deeppandya can you point to the commit in brave/brave-core#7817 w/ the fix?

@bsclifton The issue is hard to reproduce. But the potential fix is included in the commit here brave/brave-core@c6bb8e5

@srirambv
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@bsclifton @deeppandya FWIW, I still see this issue happen often. I don't really know whats causing it and I even see this when I claim ad grants balance doesn't match. Closing and restarting the browser after a while fixes the issue on its own

@deeppandya
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@bsclifton @deeppandya FWIW, I still see this issue happen often. I don't really know whats causing it and I even see this when I claim ad grants balance doesn't match. Closing and restarting the browser after a while fixes the issue on its own

@srirambv Is it still happening after BAP modal changes ? If you can narrow down the steps that would be perfect.

@srirambv
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@srirambv Is it still happening after BAP modal changes ? If you can narrow down the steps that would be perfect.

@deeppandya I just updated to 1.20.103. I can keep an eye on it and update here

@Miyayes
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Miyayes commented Sep 9, 2022

Not sure if this has been observed in awhile. Original issue also a little stale since it was when we had the old Rewards panel on Android.

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Labels
ARM Android ARM related issues bug feature/rewards intermittent-issue needs-investigation A bug not 100% confirmed/fixed OS/Android Fixes related to Android browser functionality
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