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fix Hide video playback controls on auto-playing videos #43349

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merged 27 commits into from
Aug 8, 2024

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tienifr
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@tienifr tienifr commented Jun 10, 2024

Details

Fixed Issues

$ #42323
PROPOSAL: #42323 (comment)

Tests

  1. On a new account, tap green (+) button
  2. Tap "Track Expense"
  3. Observe bottom sheet w/video about how to Track expense playing with controls does not display by default
  • Verify that no errors appear in the JS console

Offline tests

NA

QA Steps

Prerequisite: Native and mWeb platforms only

A) Testing feature training video player:

  1. On a new account, tap green (+) button
  2. Tap "Track Expense"
  3. Verify that the training video for Track Expense does not show the video controls by default. (#Test 1)
  4. Tap inside the video player once (i.e. do not tap repeatedly) while the video still plays.
  5. Verify that the video controls are displayed in the video player(#Test 2)
  6. Also verify that the video playing status (i.e. play/pause) does not change (#Test 3)
  7. Also verify that the video controls fades away after 1.5 seconds (#Test 4)
  8. Tap inside the video player again so that the video controls are displayed.
  9. Tap again inside the video player within 1.5 seconds and verify that the video controls fade away (#Test 5)
  10. Tap inside the video player once to show the video controls again.
  11. Tap on the Pause button available in the video controls to pause the play and verify that the video controls do not fade away (#Test 6)
  12. Tap on the Play button available in the video controls to start playing again
  13. While playing, tap again on 3DotMenu available in the video controls and verify that the video controls do not fade away (#Test 7)
  14. Tap on the Got it button to close the feature training video.

B) Testing non-feature training video player:

  1. Navigate to Concierge Chat.
  2. Tap on the attachment to launch the video which explains how to track your spend
  3. Verify that the displayed video controls fade away after 1.5 seconds. (#Test 8)
  4. Repeat steps (A-6) to (A-12) as mentioned above.

Prerequisite: Web and Desktop versions.
C) Testing non-feature and feature training video player

  1. On a new account, tap green (+) button
  2. Tap "Track Expense"
  3. Verify that the training video for Track Expense does not show the video controls by default. (#Test 9)
  4. Hover inside the video player and verify that video controls are displayed (#Test 10)
  5. Other than the above step, all other video player features remain the same without any change.
  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
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    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
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      • If any non-english text was added/modified, I verified the translation was requested/reviewed in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
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    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
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  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
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    • I verified that all the inputs inside a form are aligned with each other.
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  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
  • If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.

Screenshots/Videos

Android: Native
Screen.Recording.2024-06-10.at.17.59.32.mov
Android: mWeb Chrome
iOS: Native
Screen.Recording.2024-06-10.at.17.51.38.mov
iOS: mWeb Safari
MacOS: Chrome / Safari
Screen.Recording.2024-06-10.at.17.14.04.mov
43349-test-video-001.mp4
MacOS: Desktop

@tienifr tienifr marked this pull request as ready for review June 10, 2024 11:00
@tienifr tienifr requested a review from a team as a code owner June 10, 2024 11:00
@melvin-bot melvin-bot bot requested review from rojiphil and removed request for a team June 10, 2024 11:00
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melvin-bot bot commented Jun 10, 2024

@rojiphil Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

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tienifr commented Jun 10, 2024

I am updating the recording.

@dubielzyk-expensify dubielzyk-expensify requested a review from a team June 11, 2024 23:26
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The video on iOS don't seem to be autoplaying is that correct?

Can you do some recordings of how this looks for a in a chat thread?

Checked out the PR locally and the desktop versions feels good to me. A bit harder to get a feel for native, but it looks alright at first glance.

cc @Expensify/design

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Going OOO for the next 7 days, so @shawnborton and @dannymcclain will be able to assist with the last few details :)

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tienifr commented Jun 12, 2024

@rojiphil Can you help review the PR?

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Reviewing today

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For feature training videos on mobile devices, the video plays automatically and we do not show the controls by default. This works fine.

  1. But when a video Attachment is played (I.e. either via tap or on the play button on playback controls), the playback controls do not fade away as per OP expectations. Did we miss implementing this?

Also, I have a few additional observations and follow-up queries:

  1. Currently, the fading away feature will get triggered when played and paused.
    Curious to know if the playback controls should remain shown when paused on mobile. Or is it fine for the playback controls to fade away when paused?

  2. Also, when popover is visible, shouldn’t the playback controls remain displayed and not fade away?

What do you think?

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Can you do some recordings of how this looks for a in a chat thread?

Please find recordings below.
I have also left some follow-up queries here

iOS Native
43349-ios-native-000.mp4
mWeb Chrome
43349-mweb-chrome-000.mp4

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But when a video Attachment is played (I.e. either via tap or on the play button on playback controls), the playback controls do not fade away as per OP expectations. Did we miss implementing this?

Perhaps we did not implement this, and we probably should implement it?

Currently, the fading away feature will get triggered when played and paused. Curious to know if the playback controls should remain shown when paused on mobile. Or is it fine for the playback controls to fade away when paused?

I think I would expect the controls to remain there even if the video is paused? But if you tap the video outside of the pause button, I would expect the video to remain paused but the controls to fade away.

Also, when popover is visible, shouldn’t the playback controls remain displayed and not fade away?

Popover as in the training modal? I think we'd want to fade those away too.

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Also, when popover is visible, shouldn’t the playback controls remain displayed and not fade away?

Popover as in the training modal?

I meant the popover menu with menu options Download and Playback speed as shown below. Suppose the user makes the popover menu visible while the playback controls are shown (i.e. before it fades away). In that case, the menu options remain displayed even after the playback controls fade.

Screenshot 2024-06-14 at 12 07 38 PM

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But when a video Attachment is played (I.e. either via tap or on the play button on playback controls), the playback controls do not fade away as per OP expectations. Did we miss implementing this?

Perhaps we did not implement this, and we probably should implement it?

Currently, the fading away feature will get triggered when played and paused. Curious to know if the playback controls should remain shown when paused on mobile. Or is it fine for the playback controls to fade away when paused?

I think I would expect the controls to remain there even if the video is paused? But if you tap the video outside of the pause button, I would expect the video to remain paused but the controls to fade away.

So, if I understand correctly,
On mobile devices,

  1. When the video is tapped outside of the playback controls (whether play or pause), we show the playback controls and fade them after the agreed interval.
  2. When the playback controls are interacted upon by clicking any of the button, we keep showing the playback controls without fading them.
  3. Video attachment also behaves as mentioned in 1. and 2. But, unlike feature training videos, the playback controls is shown initially by default and fades away.

Is this understanding correct?

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I think that sounds right to me, yup.

@tienifr
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tienifr commented Jun 17, 2024

@shawnborton I have a few thing need to confirm:

  • This pull request addresses only the behavior in the feature training video. Therefore, fixing the attachment video would expand the scope of this issue. What are your thoughts?

  • Just to confirm a few expected behavior then I will apply the change to the code:

  1. In desktop: Leave it as it is.
  2. In mobile:
  • When the video is tapped outside of the playback controls (whether play or pause), we show the playback controls and fade them after the agreed interval.
  • When the playback controls are interacted upon by clicking any of the button, we keep showing the playback controls without fading them.

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Therefore, fixing the attachment video would expand the scope of this issue. What are your thoughts?

This seems okay to me though. Or maybe, what exactly are you asking me here? Anything else you need me to clear up?

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tienifr commented Jun 24, 2024

@shawnborton With the feature:

When the playback controls are interacted upon by clicking any of the button, we keep showing the playback controls without fading them.

  • Then, how can the user hide the playback controls?

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Ah, I think maybe the idea is that as long as the video is playing, the controls will eventually fade out. Then you tap to get them to come back. But if you tap and pause, the controls stay in place. Does that sound right @Expensify/design ?

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Ah, I think maybe the idea is that as long as the video is playing, the controls will eventually fade out. Then you tap to get them to come back. But if you tap and pause, the controls stay in place. Does that sound right @Expensify/design ?

Yup that sounds right to me.

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In your mobile video it looks like it's correct where the controls aren't showing, but given your cursor is above the video when it pops up it's hard to tell. Can you do a recording where you tap track submit and your cursor goes off to see if the controls never show?

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@tienifr I have left a comment for an issue that is demonstrated in test video below. Please have a look. Otherwise, I think we are very close to getting this done.

43349-hide-controls-issue.mp4

@@ -311,7 +358,10 @@ function BaseVideoPlayer({
if (isFullScreenRef.current) {
return;
}
togglePlayCurrentVideo();
if (!canUseTouchScreen) {
togglePlayCurrentVideo();
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I think we need an early return here. Otherwise, showControl will trigger the timer to hide the controls for large screen devices.

Suggested change
togglePlayCurrentVideo();
togglePlayCurrentVideo();
return;

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In your mobile video it looks like it's correct where the controls aren't showing, but given your cursor is above the video when it pops up it's hard to tell. Can you do a recording where you tap track submit and your cursor goes off to see if the controls never show?

@dubielzyk-expensify From the code perspective, there is only one pending issue left. As soon as it is addressed, I suggest that we trigger a build (via Ready to Build) so that @Expensify/Design can have the final review on ux before we wrap-up on this.

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I can trigger the build now.

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Yeah. Reviewing in parallel maybe even better. Just one thing to note. There is one pending issue as mentioned here

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Ohh this is looking good. I got two notes:

  1. Can we made the delay before the controls fade starts slightly shorter? What's it at the moment? Felt like is was more than 2 seconds.
  2. It would be awesome if we could get the controls to disappear when you tap on the video as well (when the controls are showing). The auto fade is mostly for when you don't do anything and to make sure the controls disappear automatically when the video is playing.

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tienifr commented Jul 31, 2024

I updated PR

Can we made the delay before the controls fade starts slightly shorter? What's it at the moment? Felt like is was more than 2 seconds.

@dubielzyk-expensify Currently, the controls stay visible fully for 2000ms, and fade out for 500ms. I made it disappear at once.

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Currently, the controls stay visible fully for 2000ms, and fade out for 500ms. I made it disappear at once.

I think keep everything as it was, just reduce the 2000ms down to 1500ms.

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tienifr commented Aug 1, 2024

Updated.

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rojiphil commented Aug 3, 2024

2. It would be awesome if we could get the controls to disappear when you tap on the video as well (when the controls are showing).

@dubielzyk-expensify The commits after the above statements has impacted test step A-9 as mentioned here. As per step A-9, if we keep continually tapping on the video player within the timeout interval, the video controls remain shown. However, the controls will auto hide if timeout interval is exhausted after the most recent tap inside video player. The recent commits though forcefully hides the controls on every tap thereby impacting step A-9. Here is a test video after recent commits and I think it’s jittery. Can you confirm if it was intentional to change step A-9 or were you just concerned about reducing the time interval from 2 sec to 1.5 sec?

43349-ios-native-conf-01.mp4

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The recent commits though forcefully hides the controls on every tap thereby impacting step A-9.

The goal was that if the controls aren't showing, tapping the screen should show them. And reversely, if the controls aren't showing, tapping them show reveal them. So tapping many times on the screen should show, hide, repeat, multiple times. Tapping the screen should reset the timer for auto-hiding the controls so if a user interacts with it, it should override that behaviour anyways.

Basically the list of interactions are as follow:

  1. Auto-hide controls on startup
  2. Tapping the video canvas should reveal the controls
  3. If nothing is tapped again, then the controls should fade away after 1.5 seconds.
  4. But if a user taps the video canvas again with the controls showing, we should hide the controls

Does that make sense?

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rojiphil commented Aug 5, 2024

Thanks @dubielzyk-expensify for the clarification.
Accordingly, Step A-9 is changed here from
9. Tap again inside the video player repeatedly within 2 seconds and verify that the video controls do not fade away (#Test 5)
to the following
9. Tap again inside the video playerwithin 1.5 seconds and verify that thevideo controls fade away (#Test 5)

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rojiphil commented Aug 5, 2024

@tienifr Can you please merge with the latest main? And I can complete the checklist. Thanks.

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rojiphil commented Aug 5, 2024

Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
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Screenshots/Videos

MacOS: Chrome / Safari
43349-web-safari-006.mp4
MacOS: Desktop
43349-desktop-006.mp4
iOS: mWeb Safari
43349-mweb-safari-006.mp4
Android: Native
43349-android-native-006.mp4
Android: mWeb Chrome
43349-mweb-chrome-006.mp4
iOS: Native
43349-ios-native-006.mp4

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@tienifr Thanks. Just one note. Please update the test cases for QA as mentioned here.

@dubielzyk-expensify Can you please also have one final look at the test steps here just to ensure that we are all on the same page? Thanks.

@MariaHCD I have completed the reviewer checklist and the improvements works well too. Over to you for review.

@melvin-bot melvin-bot bot requested a review from MariaHCD August 5, 2024 07:11
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LGTM, after approval from design, we should be good to go

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Those test steps look good to me 👍

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MariaHCD commented Aug 6, 2024

@tienifr @rojiphil let's update the test steps for QA in the OP?

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rojiphil commented Aug 7, 2024

@tienifr @rojiphil let's update the test steps for QA in the OP?

Oh! I do not have privileges to update the OP.
@tienifr Can you please update the QA steps as mentioned here? Thanks

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tienifr commented Aug 8, 2024

@rojiphil @MariaHCD Updated QA test steps.

@MariaHCD MariaHCD merged commit 4f45424 into Expensify:main Aug 8, 2024
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OSBotify commented Aug 8, 2024

✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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FYI I believe this was deployed to prod yesterday, from this checklist - #47219

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