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Dorna, Hari, etc: Comment form labels overlap on mobile #5894

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supernovia opened this issue Apr 18, 2022 · 8 comments
Closed

Dorna, Hari, etc: Comment form labels overlap on mobile #5894

supernovia opened this issue Apr 18, 2022 · 8 comments
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good first issue [Pri] High [Theme] Blockbase [Type] Bug Something isn't working User Report This issue was created following a WordPress customer report

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@supernovia
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Quick summary

The labels in the Leave a Reply area overlap on mobile devices.
Screen Shot 2022-04-17 at 8 14 58 PM

Steps to reproduce

  1. Start with a site that has posts.
  2. Enable Dorna.
  3. Use a mobile phone to find a post, then scroll down and look at the comments area.

What you expected to happen

I want to be able to see the different fields of the reply box, like this does if I uncheck the offending CSS:

Screen Shot 2022-04-17 at 8 14 26 PM

What actually happened

I get a jumble of text.
Screen Shot 2022-04-17 at 8 14 20 PM

Context

Customer report here:
https://wordpress.com/forums/topic/overlapping-text-problem-with-leave-a-reply-on-apple-mobile-phone/

Simple, Atomic or both?

No response

Theme-specific issue?

Dorna, Hari, likely related themes

Browser, operating system and other notes

I've tested on my phone (iPhone SE) as well as with Chrome's inspect element. The user who reported this also uses an iPhone.

Reproducibility

Consistent

Severity

Some (< 50%)

Available workarounds?

No and the platform is unusable

Workaround details

This CSS snippet would work, but as we're discouraged from handing out snippet fixes, we'll need to say there is not a workaround.

.wp-block-post-comments form>* {
    grid-area: unset;
}
@supernovia supernovia added [Type] Bug Something isn't working User Report This issue was created following a WordPress customer report labels Apr 18, 2022
@Robertght Robertght transferred this issue from Automattic/wp-calypso Apr 19, 2022
@Robertght
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Thank you @supernovia ! I believe this may be somewhat related:

#5880

cc @jffng for a second look

@jamiepalatnik
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Another report: 22366560-hc

Winkel theme. I can recreate on a test site.

@jerrysarcastic
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Also reported in https://wordpress.com/forums/topic/overlapping-text-at-comment-section

View when logged in as site admin:

screenshot_20220523-220631

When viewed by logged-out site visitor
Image from iOS (27) (1)

@Jaykame
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Jaykame commented May 30, 2022

5250435-zd

User on this site also reported this happening on their form comment labels.

@KirkwallDay
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5250435-zd

User on this site also reported this happening on their form comment labels.

In this instance, the bug is due to the Post Comments block in FSE, and seems to only occur on AMP pages, which means the CSS fix above wouldn't work here. I did advise them to try replacing it with the more updated Comments block as the Post Comments block is depreciated. I'll reply back here when they do this if it helps or not.

@sajmes
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sajmes commented Jun 14, 2022

5289121-zd-woothemes

Replacing Post Comments block with Comments block appears to have resolved it when I tested.

@crazytonyli
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crazytonyli commented Jul 13, 2022

This issue is also reported in 5367819-zd-woothemes. The user is using Russell theme though.

@pbking
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pbking commented Jul 22, 2022

Closing this as fixed. Blockbase 3 ships with the Comments Block which fixes this problem for Blockbase and all of the child themes.

@pbking pbking closed this as completed Jul 22, 2022
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Labels
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10 participants