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Central hint, added in several places
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ralf401 committed Nov 28, 2024
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13 changes: 11 additions & 2 deletions about/zammad.rst
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Expand Up @@ -6,11 +6,20 @@ Do you receive many emails and want to answer them with a team of agents?
You're going to love Zammad_!

Zammad is a web based open source helpdesk/customer support system with many
features to manage customer communication via several channels like telephone,
facebook, twitter, chat and emails.
features to manage customer communication via several channels like chat,
email, facebook, phone, and Whatsapp.
It is distributed under version 3 of the GNU AFFERO General Public License
(GNU AGPLv3).

.. hint::

The easiest way to get to a running Zammad is to use our
`cloud services <https://zammad.com/en/pricing>`_. Give it a try by
registering a `free trial instance <https://zammad.com/en/getting-started>`_!

These services provide a hassle-free experience, avoid a
complex setup, system configuration and backup and update processes.

The code is open source, and `available on GitHub`_!

.. _Zammad: https://zammad.org/
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2 changes: 2 additions & 0 deletions getting-started/configure-webserver.rst
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Configure the Webserver
=======================

.. include:: /install/includes/hosted-services.rst

You can find current sample configuration files for your webserver within
``contrib/`` of your Zammad installation.

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2 changes: 2 additions & 0 deletions install/docker-compose.rst
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Expand Up @@ -5,6 +5,8 @@ Zammad can be deployed using Docker-Compose. You can even use
graphical docker front ends like
`Portainer <https://www.portainer.io/>`_.

.. include:: /install/includes/hosted-services.rst

.. hint::

We do not provide support in terms of Docker (-Compose) or Portainer specific problems.
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3 changes: 1 addition & 2 deletions install/elasticsearch.rst
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Expand Up @@ -4,8 +4,7 @@ Set Up Elasticsearch
Zammad's search function can be powered by Elasticsearch (which is **highly
recommended**).

If these manual steps aren't what you are looking for, consider a `hosted Zammad
setup <https://zammad.com/en/pricing>`_ or :doc:`deploy Zammad via Docker </install/docker-compose>`.
.. include:: /install/includes/hosted-services.rst

.. note:: Some steps may be required depending on your Elasticsearch version and
configuration. See remarks in the configuration steps below.
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12 changes: 12 additions & 0 deletions install/includes/hosted-services.rst
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.. orphan
.. hint::

Let us handle this stuff for you!

The easiest way to get to a running Zammad is to use our
`cloud services <https://zammad.com/en/pricing>`_. Give it a try by
registering a `free trial instance <https://zammad.com/en/getting-started>`_!

These services provide a hassle-free experience, avoid a
complex setup, system configuration and backup and update processes.
2 changes: 2 additions & 0 deletions install/kubernetes.rst
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Expand Up @@ -7,5 +7,7 @@ Install on Kubernetes
If you choose to run Zammad via Kubernetes, support is only provided for the
Zammad application.

.. include:: /install/includes/hosted-services.rst

You can find installation instructions
`in the documentation of our helm chart <https://github.com/zammad/zammad-helm/blob/main/zammad/README.md>`_.
5 changes: 1 addition & 4 deletions install/package.rst
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Install with Package Manager
============================

This section describes the basic package installation of Zammad. If these
manual steps aren't what you are looking for, consider a `hosted Zammad
setup <https://zammad.com/en/pricing>`_ or
:doc:`deploy Zammad via Docker </install/docker-compose>`.
.. include:: /install/includes/hosted-services.rst

Prerequisites
-------------
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2 changes: 2 additions & 0 deletions install/update.rst
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Updating Zammad
===============

.. include:: /install/includes/hosted-services.rst

Before updating Zammad, we strongly recommend to take a look at our
`release notes`_. You can find information about features and fixes as well as
technical remarks and breaking changes.
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2 changes: 2 additions & 0 deletions prerequisites/hardware.rst
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Hardware
========

.. include:: /install/includes/hosted-services.rst

The hardware requirements to run Zammad effectively vary depending on several
factors, for example:

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2 changes: 2 additions & 0 deletions prerequisites/software.rst
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Software
========

.. include:: /install/includes/hosted-services.rst

1. Client Requirements
----------------------

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