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Fixes #274 - Added cyrillic string limitation
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ralf401 authored Aug 26, 2024
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8 changes: 5 additions & 3 deletions migration/zendesk.rst
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Expand Up @@ -8,16 +8,18 @@ Please note below Zendesk specific limitations.
These are additional limitations to the
:ref:`general ones listed <migration_limitations>`.

* | Differential migrations are **not** supported!
| The general suggestion is to run a test import before to learn
how long the migration is going to take.
* Differential migrations are **not** supported!
The general suggestion is to run a test import before to learn
how long the migration is going to take.
* **Important:** Please note that migration speed highly depends on your
Zendesk plan (API rate limits apply).
* Your Zendesk plan has to provide API support. This may not apply to all
available plans.
* User passwords are not migrated and will require the user to use the
:admin-docs:`password reset link </settings/security/base.html#lost-password>`
on the login page.
* Objects with cyrillic strings can't be migrated. Make sure to rename them
before starting the migration.

Prerequisites
-------------
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