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Add docs for account lock reason #4922

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11 changes: 7 additions & 4 deletions en/asgardeo/docs/guides/users/manage-users.md
Original file line number Diff line number Diff line change
Expand Up @@ -199,16 +199,19 @@ When you lock a user's account, the user will no longer be able to access any ap

To lock a user account:

1. On the {{ product_name }} Console, go to **User Management** > **Users** and select the user.
2. Enable the **Lock user** toggle at the bottom of the user's profile.
1. On the {{product_name}} Console, go to **User Management** > **Users** and select the user.
2. In the **Danger Zone**, turn the **Lock user** toggle on to lock the user's profile. Turn it off to unlock it.

![Lock user]({{base_path}}/assets/img/guides/users/lock-user.png){: width="600" style="display: block; margin: 0; border: 0.3px solid lightgrey;"}

3. Enable the checkbox to confirm your action.
3. Select the checkbox to confirm your action.
4. Click **Confirm**.

!!! note
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You can unlock the user account again using the **Lock user** toggle explained above.
When a user account is locked, the reason for the account lock will be displayed in the user's profile.

![Account lock reason]({{base_path}}/assets/img/guides/users/lock-user-profile.png){: width="600" style="display: block; margin: 0; border: 0.3px solid lightgrey;"}


## Delete a user
A user account can be deleted by administrators. Once an account is deleted, the action is irreversible.
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Original file line number Diff line number Diff line change
Expand Up @@ -59,3 +59,6 @@ To manage login attempts settings, do the following:
showAuthFailureReason = true
showAuthFailureReasonOnLoginPage = true
```

!!! note
When a user account is locked due to incorrect login attempts, a message will be shown as **The account is locked due to multiple failed login attempts** in the user profile.
10 changes: 6 additions & 4 deletions en/identity-server/next/docs/guides/users/manage-users.md
Original file line number Diff line number Diff line change
Expand Up @@ -191,16 +191,18 @@ When you lock a user's account, the user will no longer be able to access any ap

To lock a user account:

1. On the WSO2 Identity Server Console, go to **User Management** > **Users** and select the user.
2. Enable the **Lock user** toggle at the bottom of the user's profile.
1. On the {{product_name}} Console, go to **User Management** > **Users** and select the user.
2. In the **Danger Zone**, turn the **Lock user** toggle on to lock the user's profile. Turn it off to unlock it.

![Lock user]({{base_path}}/assets/img/guides/users/lock-user.png){: width="600" style="display: block; margin: 0; border: 0.3px solid lightgrey;"}

3. Select the checkbox to confirm your action.
4. Click **Confirm**.

!!! note
You can unlock a user account by switching the **Lock user** toggle off.
!!! note
When a user account is locked, the reason for the account lock will be displayed in the user's profile.

![Account lock reason]({{base_path}}/assets/img/guides/users/lock-user-profile.png){: width="600" style="display: block; margin: 0; border: 0.3px solid lightgrey;"}

## Delete a user
A user account can be deleted by administrators. Once an account is deleted, the action is irreversible.
Expand Down