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Story block fails to preview and play videos #5472

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dcalhoun opened this issue Feb 14, 2023 · 2 comments
Closed

Story block fails to preview and play videos #5472

dcalhoun opened this issue Feb 14, 2023 · 2 comments
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Story block [Type] Regression Existing functionality that got broken

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@dcalhoun
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dcalhoun commented Feb 14, 2023

Describe the bug
The Story block frequently fails in various manners when including a video in the Story media. E.g. missing poster/preview images, failure to play video, preview image misalignment.

To Reproduce
Steps to reproduce the behavior:

  1. Open the mobile editor.
  2. Add a Story block.
  3. Record a video or upload existing videos.1
  4. Note the Story block does not display a preview of the video with a poster image. When editing the media for a Story block, the video itself does not load or display a poster image. Occasionally, the Story block editor displays an error on Android: "An error occurred while playing your video."

Expected behavior
The Story block should display a poster image for videos. Editing the Story block media that contains a video should display a poster image or the video itself within the Story block editor.

Screenshots

Screenshots
Images Images
empty Story preview story image size failure
story-block-edit-preview-missing story-block-editor-video-missing
story-block-preview-cut-off Video playback error

Smartphone (please complete the following information):

  • Device: iPhone SE, Samsung Galaxy S20 5G FE
  • OS: iOS 16.3, Android 12
  • Version: WordPress 21.7

Additional context
n/a

Footnotes

  1. The Story may contain image files, but to see an empty poster image, the video needs to be in the first position.

@fluiddot
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This issue might be related to #5497. I tried on a public site and when editing a Story block the video seems to load, but I confirm that the poster image does not display.

@jhnstn jhnstn self-assigned this May 9, 2023
@SiobhyB
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SiobhyB commented Jan 26, 2024

Closing following the Story block's removal in #6568.

@SiobhyB SiobhyB closed this as completed Jan 26, 2024
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Labels
Story block [Type] Regression Existing functionality that got broken
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