Tapping widget does not deep link to Stats view until Stats view is manually loaded

[twstokes]

Expected behavior

• Tapping the widget always deep links to the Stats view in the app

Actual behavior

• Tapping the widget loads the Stats view in the app only after visiting the Stats view while the app is running otherwise it loads the My Site view

RPReplay_Final1651170886.MP4

Time	Info
0:00 - 0:08	Deep linking doesn't work
0:08 - 0:14	Accessing the Stats view
0:14 - 0:18	Deep link now works
0:18 - 0:21	App is exited
0:21 - end	Deep linking doesn't work

Steps to reproduce the behavior

1. Perform a fresh install of WPiOS
2. Log in to the app
3. Background the app and add the Today widget to the Home Screen
4. Observe the "Unable to load site stats." text on the widget (see Stats widget not working until user visits Stats screen in app #17567)
5. Tap the widget
6. Observe that the My Site view appears in the app
7. Tap Stats
8. Close WPiOS
9. Observe the widget now shows stats correctly
10. Tap the widget
11. Observe that the My Site view appears in the app
12. Tap Stats
13. Go back to the My Site view
14. Background the app and go to the Home Screen (do not close WPiOS this time)
15. Tap the widget
16. Observe that the Stats view is loaded and deep linked correctly

Tested on iPhone 12, iOS 15.4.1, WPiOS 19.7.0.2

[twstokes]

Related WPAndroid issue:

• Tapping a widget should load the Stats view for the corresponding site WordPress-Android#16412

[guarani]

Thanks for adding this and the matching Android issue, @twstokes!

I'm curious, how did this come up? E.g. did you come across it, or was it reported somewhere by a user?

[twstokes]

👋 @guarani! This was sparked from this internal convo from Happiness: p1650977038487969-slack-C011BKNU1V5

[guarani]

Thanks for sharing @twstokes!

---

👋 @sla8c, could you please check if this and the related Android issue are regressions (i.e. bugs), or indeed enhancement issues as they've been designated here?

There might be more info on internal P2s, but feel free to ask the team for help. Alternatively, older versions of the app from when stats was released could be tested to verify previous behavior.

🙇

[sla8c]

Hi @twstokes @guarani I've tested iOS 19.5 and 19.4 and it's not a regression. On iOS + today widget there is a site selection option when editing the widget so it seems like that was always the intent? However I haven't looked for / found the GH issues / PRs / done P2s search yet.

On Android I tested version 19.2 and it's not a regression either. @guarani just one note the link above re: "related Android issue" is pointed to the iOS issue. I took a look in https://github.com/wordpress-mobile/WordPress-Android/ and I don't see an issue with "deep link widget"

[twstokes]

👋 @sla8c - here's a direct link to the related Android issue. @guarani's link goes to the comment above that links to the same location. 👍 Thanks for doing the research on this!

[guarani]

Hi @sla8c, thanks for checking. Based on what you're saying, I tested iOS and Android and the behavior on iOS seems correct, it's only Android that has a bug:

• Behavior on iOS: Tapping on a widget takes me to Stats of the site the widget is configured to show stats for. 👍
• Behavior on Android: Tapping on a widget takes me to Stats of the currently selected site. ⚠️

iOS screen recording

The video below shows that each widget opens the Stats screen of site its configured to show stats for. The names of the sites on the widgets match the site names shown after opening stats.

RPReplay_Final1651160482.MP4

Android screen recording

The video below shows that each widget opens the Stats screen of the default site for the logged-in account. Note that unlike iOS, Android widgets don't seem to show the site name, so it's a bit harder to follow what's going on.

Screen_Recording_20220428-114634_WordPress.mp4

---

👋 @twstokes, could you please correct me if I'm missing something? So far, everything seems to work as expected on iOS, but I can reproduce the issue on Android.

---

just one note the link above re: "related Android issue" is pointed to the iOS issue. I took a look in https://github.com/wordpress-mobile/WordPress-Android/ and I don't see an issue with "deep link widget"

Sorry for the confusion, @sla8c! The link points to an earlier comment on this issue which in-turn links to the Android issue.

[twstokes]

Thanks @guarani and @sla8c for looking into this. 🙇

Behavior on iOS: Tapping on a widget takes me to Stats of the site the widget is configured to show stats for.

This is not what I experienced when I added the ticket, so I think we're dealing with a bug related to #17567.

RPReplay_Final1651166882.MP4

Once I visited the Stats view for that site from WPiOS immediately after recording this video, tapping the widget took me to the Stats view.

Sorry for the confusion, I'll update this issue's description. 👍

[twstokes]

@guarani I updated this ticket to reflect my current understanding. Even though it appears related to #17567, I'm not sure why I didn't see the "Unable to load site stats" message in the first place.

I set the priority for this issue to low due to medium severity (has a workaround) and low impact (my estimate based on widgets usage, though I didn't find stats to back that up).

[guarani]

Thanks for the update, @twstokes! Looking at the video, there definitely seems to be an issue. Can you reproduce this issue consistently?

This issue and #17567 seem to have the same steps to reproduce, but different "actual behaviors" message. When I log into the app, and add the widget, I see the "Unable to load site stats". It sounds like when you do the same, the widget loads i.e. you're unable to reproduce #17567 – is that correct?

[twstokes]

I've found a way to reproduce this consistently on my test device, so I'll update this issue again to match that.

RPReplay_Final1651170886.MP4

Time	Info
0:00 - 0:08	Deep linking doesn't work
0:08 - 0:14	Accessing the Stats view
0:14 - 0:18	Deep link now works
0:18 - 0:21	App is exited
0:21 - end	Deep linking doesn't work

[twstokes]

@guarani complete steps have been added to this ticket to reproduce the issue as well as incorporate #17567.

[guarani]

I can now reproduce, thanks so much @twstokes!

(Given the potential overlap between this issue and #17567, I added a note to that issue saying that tapping on the widget when it's displaying "Unable to load site stats" does not open the stats screen.)

Regarding this issue, the key step I was missing when trying to reproduce this was to close the app (step 8 above).

I agree with the Low priority given to this issue, because there is a workaround and we've only had one user report that I'm aware of.

Let's leave this unassigned for now 👍