JniAndroid$UncaughtExceptionException: Native stack trace: #20147

sentry-io · 2024-02-08T11:32:48Z

Surface$OutOfResourcesException: None
    at android.view.SurfaceControl.nativeCreate(SurfaceControl.java)
    at android.view.SurfaceControl.<init>(SurfaceControl.java:1038)
    at android.view.SurfaceControl.<init>(SurfaceControl.java:86)
    at android.view.SurfaceControl$Builder.build(SurfaceControl.java:693)
    at android.view.View.startDragAndDrop(View.java:27229)
...
(8 additional frame(s) were not displayed)

JniAndroid$UncaughtExceptionException: Native stack trace:
#00 pc 0x0000000003cb82b7 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#01 pc 0x0000000002bb566f /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#02 pc 0x0000000002bb4d57 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#03 pc 0x0000000007073447 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#04 pc 0x00000000054fdd1f /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#05 pc 0x00000000053b8b63 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#06 pc 0x00000000053956f3 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#07 pc 0x0000000003984603 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#08 pc 0x0000000002bd169f /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#09 pc 0x0000000002bd0f6b /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#10 pc 0x0000000002bd121f /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#11 pc 0x0000000002a7b41f /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#12 pc 0x0000000002a7b2d7 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#13 pc 0x0000000002b6bc4f /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#14 pc 0x0000000002b6696f /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#15 pc 0x0000000003aa3bc3 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#16 pc 0x0000000003aa3b47 /data/app/~~edjQkLFlZwvqNMeJWfgDKw==/com.google.android.trichromelibrary_616714333-9frhU_h0WwVrsnVaP0qSbg==/base.apk (offset 0x8dc000)
#17 pc 0x000000000000b067 /system/lib64/libutils.so
#18 pc 0x000000000000ac6b /system/lib64/libutils.so
#19 pc 0x000000000007cb3f /system/lib64/libandroid_runtime.so

    at org.chromium.base.JniAndroid.handleException(chromium-TrichromeWebViewGoogle6432.aab-stable-616714333:11)
    at android.os.MessageQueue.nativePollOnce(MessageQueue.java)
    at android.os.MessageQueue.next(MessageQueue.java:335)
    at android.os.Looper.loop(Looper.java:193)
    at android.app.ActivityThread.main(ActivityThread.java:8131)
...
(3 additional frame(s) were not displayed)

The text was updated successfully, but these errors were encountered:

sentry-io · 2024-02-08T11:46:42Z

Sentry issue: WORDPRESS-ANDROID-2TTG

sentry-io · 2024-02-08T11:46:58Z

Sentry issue: JETPACK-ANDROID-HNP

sentry-io · 2024-02-08T11:47:15Z

Sentry issue: JETPACK-ANDROID-HN0

sentry-io · 2024-02-08T11:47:42Z

Sentry issue: WORDPRESS-ANDROID-2T29

SiobhyB · 2024-02-08T11:50:49Z

Noting that this often appears as a new crash due to the fact it comes up in numerous different areas. All of these Sentry reports show a comment Resources$NotFoundException: Resource ID #0x90c0006 error in the logs, indicating a common resource issue. Setting the priority as Medium. It's tricky to determine the specific number of times this has occurred, but there are numerous Sentry reports indicating that this is a fairly widespread issue.

sentry-io · 2024-02-12T01:47:14Z

Sentry issue: JETPACK-ANDROID-FQB

sentry-io · 2024-02-12T01:48:34Z

Sentry issue: JETPACK-ANDROID-J8R

sentry-io · 2024-02-12T01:50:20Z

Sentry issue: WORDPRESS-ANDROID-2V0V

sentry-io · 2024-02-12T01:51:26Z

Sentry issue: WORDPRESS-ANDROID-2V85

sentry-io · 2024-02-12T01:52:01Z

Sentry issue: WORDPRESS-ANDROID-2TKN

sentry-io · 2024-02-12T01:52:53Z

Sentry issue: WORDPRESS-ANDROID-2V5H

derekblank · 2024-02-12T02:10:05Z

I collected all the reports of JniAndroid$UncaughtExceptionException from Sentry and linked all of the ones I could find that included Resources$NotFoundException that seemed related:

Issue	Events	Users
WORDPRESS-ANDROID-2T29	172	126
JETPACK-ANDROID-FQB	191	141
JETPACK-ANDROID-J8R	1	1
JETPACK-ANDROID-HNP	32	28
WORDPRESS-ANDROID-2TTG	24	24
WORDPRESS-ANDROID-2V0V	3	3
WORDPRESS-ANDROID-2V85	1	1
JETPACK-ANDROID-J3B	1	1
JETPACK-ANDROID-HN0	13	13
WORDPRESS-ANDROID-2TKN	7	7
WORDPRESS-ANDROID-2V5H	6	6
	451	351

While this often appears as a new crash as @SiobhyB noted, the oldest issue I could find first appeared in 23.7.1. Keeping Medium Priority per the matrix.

antonis · 2024-02-12T10:26:51Z

Given that the crash is affecting app versions as old as 21.5 I think that the recent surge is unlikely related with our app.
The stack trace of the crash

android.content.res.Resources$NotFoundException: Resource ID #0x20c0006
    at android.content.res.ResourcesImpl.getValue(ResourcesImpl.java:254)
    at android.content.res.Resources.getInteger(Resources.java:1209)
    at org.chromium.ui.base.DeviceFormFactor.isTablet(chromium-TrichromeWebViewGoogle6432.aab-stable-616714333:9)

also looks similar with this Google issue but I opened a new one since the recent crashes might indicate that a recent WebView version is causing this.

antonis · 2024-02-13T08:56:36Z

Checking the issue on Android Vitals the spike started on January 26th around the time that 121.0.6167 version of WebView was released.

antonis · 2024-02-14T10:28:00Z

Just a heads up that the issue on the Google tracker is marked as New and is being investigated 🤞

antonis · 2024-02-15T15:11:34Z

Following up on our discussion (ref p1708008049877909/1707711421.715029-slack-C012H19SZQ8) and the responses from Google we think that the issue is more of a crash reporting change and not a new crash.
I'll keep the issue open and continue monitoring how the crashes trend evolves.

antonis · 2024-02-23T12:26:05Z

While investigating this issue I noticed that some of the Chromium related crashes appear when we try to get the default user agent

We can probably avoid this type of crash by catching the RuntimeException thrown and provide a "default" default user agent. A question would be what an appropriate "default" user agent would be so that our API and WebViews work as expected 🤔

edit: raised for discussion internally pcdRpT-5Us-p2

sentry-io · 2024-03-01T01:17:41Z

Sentry Issue: WORDPRESS-ANDROID-2VFY

This issue is an ANR but it seems to have been caused by the same root cause related to the chromium library. I'm linking to this issue so we can have the full investigation history about the main root cause and the possible solutions and workarounds implemented.

sentry-io · 2024-03-01T02:36:31Z

Sentry Issue: JETPACK-ANDROID-JSB

sentry-io · 2024-03-01T02:37:11Z

Sentry Issue: JETPACK-ANDROID-JVQ

antonis · 2024-03-01T10:16:46Z

Following up on our discussion (ref p1708008049877909/1707711421.715029-slack-C012H19SZQ8) and the responses from Google we think that the issue is more of a crash reporting change and not a new crash.
I'll keep the issue open and continue monitoring how the crashes trend evolves.

I took another snapshot of the old and the new crash report numbers and I believe that our overall crash rate is not affected significantly since the spiking new issue almost matches the drop of crashes in the old issue.

New: chromium-TrichromeWebViewGoogle6432.aab-stable-616714433 - org.chromium.ui.base.DeviceFormFactor.isTablet
Old: [base.apk!libmonochrome_64.so] SIGTRAP

I think there is no action on our side other than expecting the new WebView M123 sometime in mid-March.

sentry-io · 2024-03-19T09:52:50Z

Sentry Issue: JETPACK-ANDROID-HPJ

sentry-io · 2024-03-21T07:55:46Z

Sentry Issue: WORDPRESS-ANDROID-2WA6

sentry-io · 2024-03-21T07:58:21Z

Sentry Issue: JETPACK-ANDROID-MPQ

sentry-io · 2024-03-21T08:00:05Z

Sentry Issue: WORDPRESS-ANDROID-2WA4

antonis · 2024-03-26T15:46:43Z

I think there is no action on our side other than expecting the new WebView M123 sometime in mid-March.

The expected new Webview release arrived a few days ago. There is no change in the recorder crashes yet but it may take some time to rollout and notice a difference 🤞

sentry-io · 2024-03-27T16:39:08Z

Sentry Issue: JETPACK-ANDROID-KAM

antonis · 2024-03-28T08:37:48Z

The expected new Webview release arrived a few days ago. There is no change in the recorder crashes yet but it may take some time to rollout and notice a difference 🤞

I've added the webview version in the crash reports with #20533 to be able to measure if the new release has an impact on the crashes.

sentry-io · 2024-04-01T07:16:10Z

Sentry Issue: WORDPRESS-ANDROID-2VYY

antonis · 2024-04-01T07:18:03Z

While investigating this issue I noticed that some of the Chromium related crashes appear when we try to get the default user agent

The WORDPRESS-ANDROID-2VYY ANR is related to the fix :(
The ANR is related to a know limitation of the getDefaultUserAgent call https://issuetracker.google.com/issues/289118199#comment9

I'll track the user agent retrieval related ANRs in #12259

antonis · 2024-04-16T07:45:26Z

I've added the webview version in the crash reports with #20533 to be able to measure if the new release has an impact on the crashes.

The crashes from 24.6 show that the bug persists in the latest WebView versions :(

WordPress	Jetpack

veloso14 · 2024-04-21T22:22:53Z

Following this....

sentry-io · 2024-05-09T21:32:38Z

Sentry Issue: JETPACK-ANDROID-QC5

thomashorta · 2024-05-09T21:40:08Z

A lot of people still complaining in the Google Issue Tracker that the crash is still happening in recent versions of WebView.

It looks like a new ticket was opened related to that, but I don't have access to it, so it's hard to track if they are working on a fix.

antonis · 2024-05-10T05:52:39Z

It looks like a new ticket was opened related to that, but I don't have access to i

I do not have access to the new issue either and left a follow up comment.

sentry-io · 2024-05-13T12:03:22Z

Sentry Issue: WORDPRESS-ANDROID-2XTT

sentry-io · 2024-05-15T09:45:59Z

Sentry Issue: JETPACK-ANDROID-RT0

burhanz-bharatagri · 2024-12-13T05:22:06Z

is there any solution or workaround for this crash?

nbradbury · 2024-12-13T13:31:48Z

is there any solution or workaround for this crash?

Unfortunately, there is not. As noted above, this is an issue in the Android WebView component rather than a bug in our app. Here's the Google issue tracker for this problem.

SiobhyB added [Type] Crash Reader labels Feb 8, 2024

SiobhyB added General and removed Reader labels Feb 8, 2024

SiobhyB added the [Pri] Medium label Feb 12, 2024

antonis self-assigned this Feb 14, 2024

RenanLukas mentioned this issue Feb 21, 2024

JniAndroid$UncaughtExceptionException: Native stack trace: #20231

Open

RenanLukas mentioned this issue Feb 23, 2024

JniAndroid$UncaughtExceptionException: Native stack trace: #20270

Open

This was referenced Feb 27, 2024

Handles Default User-Agent Failure wordpress-mobile/WordPress-FluxC-Android#2961

Merged

Handles Default User-Agent Failure #20296

Merged

antonis mentioned this issue Mar 27, 2024

Adds Webview version in Sentry crash logging #20533

Merged

13 tasks

This was referenced Apr 3, 2024

ApplicationNotResponding in UserAgent #12259

Open

Removes multiple calls to the WebSettings.getDefaultUserAgent api #20603

Merged

antonis removed their assignment Jun 13, 2024

JniAndroid$UncaughtExceptionException: Native stack trace: #20147

JniAndroid$UncaughtExceptionException: Native stack trace: #20147

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