Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Youtube Music is loading several minutes due to some SSL failure (handshake failed) #578

Closed
ondrejholy opened this issue Jan 28, 2020 · 9 comments
Labels
type: bug Something is not working as expected or the documentation is incorrect.

Comments

@ondrejholy
Copy link

Basic information

  • Your Linux distribution and its version: Fedora 31

  • Your desktop environment: GNOME

  • Nuvola Runtime version: 4.16.22 (22-g1bf660b)

  • The web app you use and its version: Youtube Music script 1.3.2 (2-g44bacab)

Describe the bug

After I made a fresh installation and accepted terms, I saw "Youtube Music will load in a few seconds" for several minutes. After it, Youtube Music window was opened, but with "A web app will be loaded shortly...", which is probably another issue - tiliado/valacef#17. This happens always, not only during the first start. It looks like to be caused by some SSL failures as per the debug log.

Steps to reproduce the behavior

  1. flatpak run eu.tiliado.NuvolaAppYoutubeMusic
  2. "Youtube Music will load in a few seconds" is shown for several minutes.

Expected behavior

Youtube Music window is loaded in a few seconds as announced...

Debugging log

Attach the debug log here: nuvola.txt

Screenshots

Attach screenshots here: Screenshot from 2020-01-28 12-22-41

Additional context

https://music.youtube.com works fine in my internet browsers, however, another Youtube Music player, GPMDP stopped working for me yesterday, so it might be related, see: MarshallOfSound/Google-Play-Music-Desktop-Player-UNOFFICIAL-#3787. But from the debug log, it seems to be rather some SSL issue for https://tiliado.eu/api/funding/trial_of_machine/nuvolaplayer/96a9c41d4197f0335e5a4ac7979fb9a1f325ec6edc71bf400e3b71a3cf94f41f/, although openssl s_client -connect tiliado.eu:443 works fine, so I don't know.

@jiri-janousek jiri-janousek added the type: bug Something is not working as expected or the documentation is incorrect. label Feb 2, 2020
jiri-janousek added a commit that referenced this issue Feb 2, 2020
@jiri-janousek
Copy link
Member

Hello @ondrejholy. I cannot reproduce the SSL handsake issue. Could you update all Flatpak runtimes, reboot your system and try again?

flatpak update --system
flatpak update --user

@jiri-janousek jiri-janousek added the need info Assignee needs more information to work on this ticket. label Feb 4, 2020
@ondrejholy
Copy link
Author

So I rebooted and updated Nuvola Runtime to 4.16.26 (26-g8b6a88f). I see the Youtube Music window almost immediately with 1c7ce12, however, I still see the "SSL handshake failed" warnings in the log.

@ondrejholy
Copy link
Author

@fenryxo But I still see the YouTube Music window containing "A web app will be loaded shortly...", can you please confirm that this is know issue and is because of tiliado/valacef#17?

@pavel-aphonin
Copy link

pavel-aphonin commented Feb 5, 2020

I have analogical issue with Yandex Music script: the app starts and I see "A web app will be loaded shortly..." permanently.

Ubuntu 20.04.
GNOME version: 3.34.2.
Nuvola Runtime 4.16.26 (26-g8b6a88f), Nuvola Service 4.16.22 (22-g1bf660b) (I switch from stable branch to master for try to resolve problem).
Yandex Music script: 1.7.0 (0-gdbf529a).

image
image

@jiri-janousek
Copy link
Member

@fenryxo But I still see the YouTube Music window containing "A web app will be loaded shortly...", can you please confirm that this is know issue and is because of tiliado/valacef#17?

No, tiliado/valacef#17 is unrelated.

@jiri-janousek
Copy link
Member

Nuvola Runtime 4.16.26 (26-g8b6a88f), Nuvola Service 4.16.22 (22-g1bf660b) (I switch from stable branch to master for to try resolve problem).

Please never switch to master unless you are told so. You are more likely to introduce new problems than to solve problems ;-)

@jiri-janousek
Copy link
Member

The cause of the web page not loading is a SSL handshake error. It occurs in libsoup network library as well as in Chromium's network library. Not sure what is the cause though. Some users reported SSL handshake errors too but they disappeared eventually.

@jiri-janousek jiri-janousek removed the need info Assignee needs more information to work on this ticket. label Feb 5, 2020
@pavel-aphonin
Copy link

The issue has disappeared after Ubuntu daily update.

@ondrejholy
Copy link
Author

Hmm, it seems it is somehow related to kernel 5.3 which I am using to workaround some driver issues, because I rebooted to 5.4 today and it worked properly, but I had to reboot again back to 5.3 and it doesn't work again. So this is probably something totally unrelated to nuvola. So thanks for your time. So I am closing this issue and going to uninstall nuvola as it is unusable for me as signing on doesn't work.

@jiri-janousek jiri-janousek changed the title Youtube Music is loading several minutes due to some SSL failure Youtube Music is loading several minutes due to some SSL failure (handshake failed) Jun 10, 2020
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
type: bug Something is not working as expected or the documentation is incorrect.
Projects
None yet
Development

No branches or pull requests

3 participants