Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

API Access #246

Closed
more-by-more opened this issue Jun 15, 2023 · 47 comments
Closed

API Access #246

more-by-more opened this issue Jun 15, 2023 · 47 comments

Comments

@more-by-more
Copy link

more-by-more commented Jun 15, 2023 •
edited
Loading

Hey there Soundcloud! We are hoping to get API access for an upcoming project (online radio station).

We understand applications are closed at the moment but were hoping to get an ETA on when this will become available again?

Let us know :)
@sophiaschreur
Copy link

same! id love an estimate

@sophiaschreur
Copy link

or a client id and secret that would be even better

@MariaVWSoundCloud
Copy link

Thank you for your interest in using our APIs - right now we are not planning to reopen the self-serve app credential creation due to a high risk of fraudulent activities, but you can reach out to us to get personal access to it. We will ask you for some information about you and your app to make sure it aligns with our Terms of Use.

This was referenced Jul 25, 2023
Closed
Closed
Closed
@acidclear
Copy link

Hi @MariaVWSoundCloud. Thanks for responding. I had previously reached out, but they had said they stopped providing API access. Have things changed?

@more-by-more
Copy link
Author

Thanks for responding there @MariaVWSoundCloud! We have sent off a submission now via a support ticket. Let us know if you can review that for us!

@MariaVWSoundCloud
Copy link

I am on it! :) Just (for information for everyone): Tell us your app name, description and how you are going to use our API already in the ticket, so we can shorten the time!
We have to ask for all these details to make sure, you will comply with our terms of use, thanks for understanding!
Cheers

@acidclear
Copy link

Thanks so much @MariaVWSoundCloud much appreciate the efforts on this.

@MariaVWSoundCloud
Copy link

Great! Have fun! And let us know when we can take a look and play with your app! ;)

@lyzkov
Copy link

lyzkov commented Aug 16, 2023

@more-by-more How do you search for similar tracks to your radio without an API endpoint for SoundCloud Stations?

@Drizzt321
Copy link

@MariaVWSoundCloud Can you please look at #77, this is a LONGSTANDING issue, would LOVE to get the SoundCloud extension usable for all users of Mopidy. It keeps capping out.

@MariaVWSoundCloud MariaVWSoundCloud mentioned this issue Oct 30, 2023
Closed
@cloudgreen
Copy link

cloudgreen commented Mar 12, 2024 •
edited
Loading

I am a music producer, often using my paid SoundCloud plan to send private tracks to collaborators and record labels. I would like to use the API to make my upload process more convenient, can I register for an app so that I can use CURL for track uploading? That is, I'm just going to use it for my personal convenience.

@MariaVWSoundCloud
Copy link

@cloudgreen absolutely - please just create a customer support ticket and we will help you with that. (Link above)

@cloudgreen
Copy link

cloudgreen commented Mar 13, 2024 •
edited
Loading

@cloudgreen absolutely - please just create a customer support ticket and we will help you with that. (Link above)

Thanks for your quick reply, sounds great!

When I go to the link above, all I get is an orange topic selection box, and then a chatbot window. But I can't seem to figure out which topic to select and/or what to type to the chatbot to actually create a support ticket... I'm very confused. 😊 🤔

EDIT: I figured it out - one has to say "no" to the chatbot several times. Then it lets you move on and file a ticket to support. :)

@cloudgreen cloudgreen mentioned this issue Mar 27, 2024
Closed
@slavanomics
Copy link

Hey, is this still the only way forward? I sent a ticket but haven't gotten a reply yet.

@cloudgreen
Copy link

Try mentioning MariaVWSoundCloud (see her post above)... maybe she can pull some strings?

@MariaVWSoundCloud
Copy link

Hi, if you still haven't received a reply, please give me your ticket ID. Best, Maria

@Mindgamesnl
Copy link

Hey there!

One of my integrations has seemingly disappeared of the face of the earth, which is disrupting some of my users who use the integration fondly. I've opened a ticket about the issue along with proof of how it was accepted, link to the app and a short explanation about usage.

My ticket ID is 2970161

I hope you can help me, @MariaVWSoundCloud, thanks in advance!

Best,
Mats

@MariaVWSoundCloud
Copy link

Done!

@haayhappen
Copy link

Hey @MariaVWSoundCloud , could you kindly check ticket number 3009678. Thanks!

@Kleylux
Copy link

Kleylux commented Aug 2, 2024 •
edited
Loading

Hello @MariaVWSoundCloud! Hope you are doing well.
Sorry to bother you. I have opened two tickets recently asking for API access, but unfortunately neither of them received a response. Could you please be kind enough to check them? Thank you in advance.
The tickets are 3016331 and 3030605 (this ticket is a duplicate. I only need API access for one app)

@cloudgreen
Copy link

This thread is like the secret path to (better) SoundCloud support. 😂

Maria is doing a great job, I hope she's not swamped! ❤

@MariaVWSoundCloud
Copy link

Hi @Kleylux - I replied to the first one and closed the second as duplicate. Your reply to should be routed directly to me, so should hopefully be faster. :)
@cloudgreen: Thank you for your kind words, we are all doing our best (also improving the customer support ;)).

@Kleylux
Copy link

Kleylux commented Aug 3, 2024 •
edited
Loading

Thank you very much @MariaVWSoundCloud for your insanely quick response! I've just replied to the email with the requested information. I hope you get a well-deserved promotion because you're amazing. Cheers!

@viethung0823
Copy link

Hi @MariaVWSoundCloud hope you doing fine, I have opened a ticket recently but haven't received any reply, can you please take a look at it for me please, the ticket id is "3037897". Have a good day ❤️

@nivejohns
Copy link

Hello @MariaVWSoundCloud
I've opened a support ticket 2999609 quite a while ago to have our keys reinstated, but haven't heard back since.
Could you please take a look at it? 🙏
I've just updated it with additional info if needed.

Many thanks ✌️

@Beeen
Copy link

Beeen commented Sep 21, 2024

Hi @MariaVWSoundCloud
Thank you so much for helping us all here 🙏
I've opened a ticket on the 17th but still haven't heard back, just checking in case it has fallen through the cracks :)

@AT2406
Copy link

AT2406 commented Sep 21, 2024

Hi @MariaVWSoundCloud

My ticket number is 3062401 and I want to try and build a little tool to help my friends and anyone who would find it useful with the syncing of playlists. I've added in the requested details into the ticket but if there's any other details you would need please let me know. Thanks for helping us all out with this!

@MariaVWSoundCloud
Copy link

@Beeen you were very unlucky, as I just started my vacation that day :) I hope it got solved but if not, please post your ticket ID here.
@AT2406 Ticket was processed.

@Beeen
Copy link

Beeen commented Sep 23, 2024 via email

@kritzware
Copy link

Hey @MariaVWSoundCloud, I really appreciate your responsiveness on this thread!

I'm a developer working on behalf of a well-known record label. We're looking to get API access for some features on our website. We've sent a detailed support ticket on how we'd use the API and how we'll follow the terms of service. It also includes some design mockups of our usage to give you some context. Just wanted to leave a comment here so that hopefully this request is looked into soon - thank you very much.

Support ticket: 3123835

@teomikitenko
Copy link

Hi, if you still haven't received a reply, please give me your ticket ID. Best, Maria

Hi. My support ticket 3122622. I want to try and build a little pet project with soundcloud API

@Beeen
Copy link

Beeen commented Oct 1, 2024

Hi @MariaVWSoundCloud , it looks like my ticket was closed because I missed an email asking for some details.
I've added the information as a reply to the closure but not sure if you can re-open it?
The chatbot on your website is not replying anymore to let me open a new ticket...could you advise on what to do next?

@MariaVWSoundCloud
Copy link

@Beeen Your ticket is still open and we sent you a reply on September 24 asking for a few details. Maybe it ended up in your spam email box? We just sent another one. Lmk

@slavanomics
Copy link

Hi @MariaVWSoundCloud, Are you able to take a look at 3162387? Thank you so much

@eevee828
Copy link

Hi @MariaVWSoundCloud, I'm so glad to have found this thread! I submitted a support ticket back in May and I have not heard anything since. Not being able to access the API has stopped me developing my app so I would very much appreciate it if you take a look!

The ticket id is 2918124

I'd appreciate it so much if you could take a look!

@hannah-subtle
Copy link

Hi @MariaVWSoundCloud could you please check ticket id (2569126)

I need to add my redirect URI please - we are blocked on any development

@MariaVWSoundCloud
Copy link

@slavanomics Done!
@eevee828 You got a reply.
@hannah-subtle Well, please just reply to the ticket or open a new one, so you can send us the redirect URI.

@hannah-subtle
Copy link

@MariaVWSoundCloud I have replied twice to request (2569126) has this not come through. I also emailed the support email.

@eevee828
Copy link

@MariaVWSoundCloud I have no emails showing me a reply, where can I see this ? (Ticket 2918124)

@MariaVWSoundCloud
Copy link

@eevee828 Maybe the reply ended up in your spam folder. Also: Did you maybe give a wrong or different email address?

@eevee828
Copy link

eevee828 commented Oct 17, 2024 •
edited
Loading

@MariaVWSoundCloud I've checked spam and all but haven't found anything. The email was [email protected] - can the reply be resent ? (Ticket 2918124)

@hannah-subtle
Copy link

@MariaVWSoundCloud did you receive my email this time? 2569126

@MariaVWSoundCloud
Copy link

@hannah-subtle Thanks - I closed all of the tickets.

@MariaVWSoundCloud
Copy link

@eevee828 We replied to the new ticket as well.

@hannah-subtle
Copy link

@MariaVWSoundCloud Thanks Maria I have the redirect now - does this not need to have http or https as I am getting an
"Oh no!
We can’t find that page. Check the address and try again?"

example of URL -
https://secure.soundcloud.com/connect?client_id=redacted&response_type=code&state=random_string&redirect_uri=redacted.com/connect

@nivejohns
Copy link

nivejohns commented Oct 29, 2024 •
edited
Loading

Hi @MariaVWSoundCloud

Sorry to reopen, but I've just sent an update for ticket #2999609.

Would be great to have this resolved quickly.

Thank you 🙏

@drachim-dev
Copy link

Hi @MariaVWSoundCloud
May I ask you, to look into ticket #3005572? 🙏
Thank you!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
None yet
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests