add: Business Analyst JD first draft

engineering/business-analyst.md

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+---
+authors: misterEggroll
+groups: delivery
+teams: [business, delivery]
+level: [L1, L2]
+active: false
+draft: true
+---
+
+# Business Analyst
+
+We are looking for a data-driven individual with a problem-solving mindset to work on our enterprise voice assistant platform and help us take it to new heights.
+
+### Responsibilities
+
+1. Support the delivery teams to drive vision and strategy, and execute on the prioritized roadmap for your product area by working with SPMs to ship features and product improvements
+2. Deliver. You do more than talk - you put things on paper, get your hands dirty, and execute with precision make sure products and features are launched
+3. Deep dive into data and identify right problem statements and right segments to target and take experimentation driven product delivery approaches.
+4. Capture insights from customer feedback, experiments, research, and data analysis to identify trends and pinpoint the drivers behind them; translate these insights into tactical solutions to improve our voicebot deliveries
+5. Becoming the domain champion of the product/function with a clear data-driven understanding of how callers interact with our voicebot.
+6. Work with Solution Product Managers to ask questions of data and probe deeper with minimal guidance
+7. Build a world-class analytical framework to track business & product performance at multiple levels
+8. Analyse opportunities and problems to drive decision prioritization and strategy
+
+### Requirements
+
+#### Mandatory
+
+1. Working knowledge of scripting (one of Python, R)
+2. Strong knowledge of databases (SQL, MySQL) and platforms (Superset, Tableau, Metabase, Google Analytics, Clevertap, MixPanel etc.)
+3. Strong communication skills - ability to effectively communicate the insights developed to the various stakeholders in the organisation
+4. Able to work with agile product development teams and able to identify new ways to help your team be effective.
+
+#### Good to have
+
+1. Brownie points to folks who’ve built or worked on analysing conversational AI products
+2. Experience working on Machine Learning and NLP systems
+
+## Our Team
+
+[Skit](http://vernacular.ai/) is on a mission to streamline the call-centers.
+
+They are an important part of any organization, and at the forefront of its customer service, and we are here to fix their current state.
+
+```text
+The future is voice-first and our vision is to be a leading 
+voice-intelligence company in the world with sophisticated, 
+differentiated, and unique voice/language technology.
+```
+
+Our team of engineers and researchers work on building our voice bot, VIVA, and
+an advanced speech conversational platform for large scale enterprises. VIVA
+goes beyond run-of-the-mill voice bots by exploiting features and behaviors that
+come from a deep understanding of shades of human-machine speech dialogs.
+
+We believe in open innovation and you can check out our work on github [here](https://github.com/skit-ai), and
+our tech website [here](https://tech.skit.ai/). You can also follow our [tech handle on twitter](https://twitter.com/SkitTech/) to know
+what we are up to these days.