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homer seven setup
- Capture Server was changed from Kamailio to Heplify-Server.
- PostgreSQL was used instead of MySQL due to better partitioning, native JSON support.
- Support Natively different Metrics Stacks. (Prometheus, Loki, ElasticSearch...)
- Better APIs
- HEPlify Capture Agent
- PostgreSQL-10
- HEPlify-Server
- VictoriaMetrics and Prometheus
- Homer Web App
- Grafana
- Loki and Promtail
- Useful Information and References
There are quite a few components which make up a complete Homer 7 stack. Below is the list for this guide. These are the links to each individual component for easy reference.
- HEPlify Capture Agent
- HEPlify Server
- PostgreSQL 10+
- Homer-app
- Prometheus
- VictoriaMetrics
- Grafana
- Loki and Promtail
Centos7 was used to as preferred OS for this installation but should work fine for the most RedHat distributions. If you prefer to use a different Linux distribution, please adjust accordingly and/or feel free to suggest the required edits so as to make this guide as complete as possible.
As anyone knows, you can't gather information without someone and/or something listening for it. HEPlify Capture needs to be installed on the system you would like to capture the traffic on. The HEPlify Capture captures the data, sends it to the HEPlify-Server to be ingested which sent it out to the other components of the stack.
Hardware: I built this on a physical 1U Supermicro mini server with an Atom processor and a 16GB SSD and it is running just fine. You'll need 2 NICs, one for management, and one for the mirrored port from the switch.
OS Packages:
- EPEL-Release
- The Go programming Language.
- PCAP Libraries
-
Install your prerequisites.
yum install epel-release -y
yum install go -y
yum install -y libpcap-devel
-
Clone the github repo
git clone https://github.com/sipcapture/heplify
-
Run the make file in the cloned location with the make command.
-
Move the files to
/opt/heplify
path. -
Note: Heplify capture requires root permissions to run.
Testing
You should now be able to start the heplify capture by running the heplify executable file. Output should be sent to the screen, and the heplify.log file should show the most recent information.
Service Installation
-
Copy the example service file to the proper spot in the file system.
cp /opt/heplify/example/heplify.service /etc/systemd/system/
-
Modify the executable path in the file to match what you want to be capturing. This is where you would modify it to specify which physical interface to listen on, as well as what server to send the captured packets to.
-
This is what the production hep capture service file looks like. Note that
[interface_name]
is the system name of the interface which will be listening and will be the monitor destination below.[Unit] Description=Captures packets from wire and sends them to Homer After=network.target [Service] WorkingDirectory=/opt/heplify ExecStart=/opt/heplify/heplify -i [interface_name] -hs [ip_of_heplify_server]:9060 -m SIPRTCP ExecStop=/bin/kill ${MAINPID} Restart=on-failure RestartSec=10s Type=simple [Install] WantedBy=multi-user.target
-
Enable the service.
systemctl daemon-reload
systemctl enable heplify
systemctl start heplify
-
Validate that the service is running by using
systemctl status heplify
-
The log is written to /opt/heplify/heplify.log
For this guide I used a Cisco switch to connect everything. In order for the HEPlify Capture Agent to receive the data from the VoIP services the traffic needs to be mirrored into the agent. Here are the commands for most Cisco switches.
- Configure the source for the monitor session. This is the interface or interfaces from which you would like to capture the data. You can add multiples to this list if needed.
monitor session 1 source interface GigabitEthernet 0/0/x
- Configure the destination for the monitor session. This should be the 2nd NIC port connected to the HEPlify Capture Agent hardware.
monitor session 1 destination interface GigabitEthernet 0/0/y
Here is Cisco's SPAN Guide for reference: SPAN Command Reference
PostgreSQL is where the HEPlify-Server stores all of the raw data that it ingests from the HEPlify Capture Agent. My suggestion is to size this appropriately to your environment. A smaller environment will probably not need as much resources as I've specified here, whereas a larger environment will probably require more. If you can back the database with fast disk that is helpful as well.
VM Specs
Minimum 4 CPUs
Minimum 16GB RAM
Minimum 1TB Storage Space
Package Requirements:
- Epel-Release
yum install -y epel-release
Note: Make sure your PostgreSQL Data directory is configured to point to a very large data storage space. By default PostgreSQL will put all data into the same directory as the configuration files.
-
Get the postgresql-10 repo installed.
rpm -Uvh https://yum.postgresql.org/10/redhat/rhel-7-x86_64/pgdg-centos10-10-2.noarch.rpm
-
Install postgresql-10 from the repo.
yum install postgresql10-server postgresql10 -y
-
Initialize the postgresql-10 configuration. This sets up the system databases and gets the PostgreSQL server ready to run.
/usr/pgsql-10/bin/postgresql-10-setup initdb
-
Verify the version installed.
/usr/pgsql-10/bin/postgres -V
-
Enable the services.
systemctl enable postgresql-10
systemctl start postgresql-10
-
Set the password on the postgres user account on the database server.
su -l postgres
psql
\password
\q
(to quit)
exit
(leave the postgres account and go back to root) -
Modify the connection file to allow inbound connections to the postgresql services.
vi /var/lib/pgsql/10/data/pg_hba.conf
Add to the bottom of the file this line:
host all all [IP of HEPlify-Server]/32 password
host all all [IP of homer-app server]/32 password
-
Modify the postgresql.conf configuration file and set the following variables to have a good running server.
- I found this PostgreSQL tuning guide: http://linuxfinances.info/info/quickstart.html
- File Path:
/var/lib/pgsql/10/data/postgresql.conf
-
listen_addresses = '*'
under the -Connection Settings- header. shared_buffers = 1024MB
-
effective_cache_size = 12GB
Note: This will likely be most of the servers physical memory, if postgres is installed by itself. max_locks_per_transaction = 1000
data_directory = '[path to data directory]'
-
Restart the postgresql-10 service to commit the changes.
systemctl restart postgresql-10
-
Allow the firewall to accept the inbound connections on port 5432 for PostgreSQL clients.
firewall-cmd --add-port=5432/tcp --permanent
firewall-cmd --reload
The HEPlify-Server is the "traffic cop" of all of the data that comes into the Homer 7 stack. It is this component which ingests all the data, then sends it out to all the other components in the proper format.
System Requirements:
- 8 vCPUs
- 16GB RAM
- 100GB Storage
Package Requirements
- epel-release
- libpcap-devel
- Go programming language
-
Install the required components.
yum install epel-release libpcap-devel
yum install go -y
-
Install the PostgreSQL Client.
- Get the postgresql-10 repo installed.
rpm -Uvh https://yum.postgresql.org/10/redhat/rhel-7-x86_64/pgdg-centos10-10-2.noarch.rpm
- Install postgresql-10 client.
yum install postgresql10 -y
Install the Heplify-Server Binaries
-
cd into /opt
-
Clone the github repo into the /opt directory.
git clone https://github.com/sipcapture/heplify-server
-
Build the services using Go.
go build cmd/heplify-server/heplify-server.go
-
Modify the configuration file to point to the proper Postgres services.
cp /opt/heplify-server/example/homer7_config/heplify-server.toml /opt/heplify-server/
vi /opt/heplify-server/heplify-server.toml
- Set
DBAddr
to"[ip of postgres]:5432"
- Set
DBUser
andDBPass
according to what you configured when setting up the PostgreSQL-10 database user. - Set
DBWorker
equal to the number of CPUs in the system. - Set
ESDiscovery
tofalse
if you do not plan on using Elasticsearch. - Set
LogDbg
to"hep,sql"
- Set
LogLvl
to"warning"
- Set
DiscardMethod
to["OPTIONS","NOTIFY"]
- Set
PromAddr
to"0.0.0.0:9096"
Note: A good guide on all of the HEPlify-Server configuration parameters can be found in the Wiki here: HEPLIFY-SERVER-Settings
- Setup the system service to run the heplify-server binary when the system loads.
cp /opt/heplify-server/example/heplify-server.service /etc/systemd/system/
systemctl daemon-reload
systemctl enable heplify-server
systemctl start heplify-server
-
You can verify the service is running with
systemctl status heplify-server
-
You can verify that the service is able to connect to the postgre server by looking at the
/opt/heplify-server/heplify-server.log
file.
- Open the required firewall ports so the Heplify capture agent can send data in.
firewall-cmd add-port=9060/udp --permanent
firewall-cmd --reload
Note: If needed, do this same thing on any other firewall to allow the connectivity through. Port 9060/UDP is the port that the HEPlify capture agent sends to by default.
If everything is working properly the Heplify-Server service is now ready to ingest data from the Heplify capture agent service. You can verify this by using the tail
command to look at the heplify-server.log
file. If working properly you will see the packets flowing through this file.
tail -f /opt/heplify-server.log
You can verify that PostgreSQL is writing data into the database by using the top
command. There should be postmaster commands running in the output.
VictoriaMetrics takes the place of InfluxDB to store the time series data for long periods of time, and Prometheus is used to ingest that data from the HEPlify-server and send it into the VictoriaMetrics database. It makes sense to put both of these on the same server since Prometheus is the process that will feed VictoriaMetrics the data.
System Requirements:
- 4 vCPUs
- 8GB RAM
- 1TB Storage
Package Requirements
- EPEL
yum install epel-release -y
- Go programming language
yum install go -y
VictoriaMetrics Source Information: https://github.com/VictoriaMetrics/VictoriaMetrics/wiki/Single-server-VictoriaMetrics#how-to-build-from-sources
- Please reference this for sizing and scaling information.
Installing with Yum package manager
- There is an unofficial Yum repository that stores the most recent VictoriaMetrics services for install.
- Source: https://copr.fedorainfracloud.org/coprs/antonpatsev/VictoriaMetrics/
-
This installs the victoriametrics binaries into /usr/local/bin
yum -y install yum-plugin-copr
yum copr enable antonpatsev/VictoriaMetrics
yum makecache
yum -y install victoriametrics
-
Open the necessary Firewall port(s).
firewall-cmd --add-port=8428/tcp --permanent
firewall-cmd --reload
-
Create a directory to store the VictoriaMetrics database data. If possible this should be placed into large fast storage, and mounted accordingly.
mkdir /data
-
Start VictoriaMetrics from the command line.
- By default I will use the following arguments.
-storageDataPath /data
(Defines the path to the data directory.)
-retentionPeriod 1
(Defines the retention period in months. Anything over this will be deleted.)
victoriametrics -storageDataPath /data -retentionPeriod 1
- Create a system service file to run the VictoriaMetrics binaries as a service.
-
Create file /etc/systemd/system/victoriametrics.service
-
Add the following content.
[Unit] Description=VictoriaMetrics Server After=network.target [Service] WorkingDirectory=/usr/local/bin ExecStart=/usr/local/bin/victoriametrics -storageDataPath /data -retentionPeriod 1 Restart=on-failure RestartSec=10s Type=simple [Install] WantedBy=multi-user.target
- Start the service.
systemctl daemon-reload
systemctl enable victoriametrics
systemctl start victoriametrics
For Prometheus to scrape the data from the HEPlify-server services, that server has to be configured to allow connections on the Prometheus port. By default this is port 9096 in the configuration file, defined by the PromAddr variable.
- Do the following on the HEPlify-server host to allow this connectivity.
firewall-cmd --add-port=9096/tcp --permanent
firewall-cmd --reload
This is the document I followed to install Prometheus: https://www.fosslinux.com/10398/how-to-install-and-configure-prometheus-on-centos-7.htm
- Download the most recent version of Prometheus from the official download site, https://prometheus.io/download/
- As of May 2019 this is the command.
wget https://github.com/prometheus/prometheus/releases/download/v2.10.0/prometheus-2.10.0.linux-amd64.tar.gz
-
Create a new user that the prometheus service will run under.
useradd --no-create-home --shell /bin/false prometheus
-
Create the required directory structure.
mkdir /etc/prometheus
mkdir /var/lib/prometheus
chown prometheus:prometheus /var/lib/prometheus
-
Extract the prometheus tarball.
tar -zxvf prometheus-2.10.0.linux-amd64.tar.gz
-
Copy the Prometheus binaries to
/usr/local/bin/
cp prometheus-2.10.0.linux-amd64/prometheus /usr/local/bin/
cp prometheus-2.10.0.linux-amd64/promtool /usr/local/bin/
6.Change the ownership of the copied files to the prometheus user and group.
chown prometheus:prometheus /usr/local/bin/prometheus
chown prometheus:prometheus /usr/local/bin/promtool
-
Copy consoles and console_libraries to
/etc/prometheus
cp -r prometheus-2.10.0.linux-amd64/consoles /etc/prometheus
cp -r prometheus-2.10.0.linux-amd64/console_libraries /etc/prometheus
-
Change ownership of the
/etc/prometheus
directory to the prometheus user and group.
chown -R prometheus:prometheus /etc/prometheus
-
Now that the binaries have been installed we need to create the configuration file and setup the service file. You can get a baseline configuration file from the Homer docker image on the HEPlify-server server. Use this as the baseline configuration and change the following variable accordingly.
-
Path:
/opt/heplify-server/docker/hep-prom-graf/prometheus/prometheus.yml
-
Set
external_labels
value to whatever make sense to you. This is the label that the Prometheus service will put on the time series. -
Set the
job_name
- targets value to the IP address of the HEPlify-server system. -
Add this to the end of the file to write the data into the VictoriaMetrics storage system.
remote_write: - url: http://127.0.0.1:8428/api/v1/write queue_config: max_samples_per_send: 10000
-
Change the ownership of the prometheus.yml file to the prometheus user and group.
chown prometheus:prometheus /etc/prometheus/prometheus.yml
-
Create a service file so the prometheus service can run on system startup.
vi /etc/systemd/system/prometheus.service
[Unit] Description=Prometheus Wants=network-online.target After=network-online.target victoriametrics.service [Service] User=prometheus Group=prometheus Type=simple ExecStart=/usr/local/bin/prometheus --config.file /etc/prometheus/prometheus.yml --storage.tsdb.path /var/lib/prometheus/ --web.console.templates=/etc/prometheus/consoles --web.console.libraries=/etc/prometheus/console_libraries [Install] WantedBy=multi-user.target
-
Start the service and enable it.
systemctl daemon-reload
systemctl start prometheus
systemctl enable prometheus
-
Make sure the service is running and working using
systemctl status prometheus
This is the Web application which displays the Homer WUI to the user.
System Requirements: (A little beefier because Grafana will also be installed on this server.)
- 2 vCPUs
- 8GB RAM
- 40GB Storage
Note: Because this will be running java nodes, make sure that you install the java binaries on system install.
Package Requirements
- EPEL
yum install epel-release -y
- Go programming language
yum install go -y
-
Allow the web port through the firewall. By default this is port 80.
firewall-cmd --add-port=80/tcp --permanent
firewall-cmd --reload
-
Clone the GitHub repository to
/opt/homer-app
cd /opt
git clone https://github.com/sipcapture/homer-app
-
Install NVM from GitHub (Source: https://github.com/nvm-sh/nvm#installation-and-update)
curl -o- https://raw.githubusercontent.com/nvm-sh/nvm/v0.34.0/install.sh | bash
- Log out of the server connection and reconnect to finish this piece.
-
Get the current Homer-App node version.
cat /opt/homer-app/.node_version
-
Install a matching node version accordingly.
nvm install 8.9.1
-
Install npm dependencies.
cd /opt/homer-app
npm install [email protected]
npm install [email protected]
npm install [email protected]
npm install @babel/[email protected]
npm install [email protected]
npm install && npm install -g knex eslint eslint-plugin-html eslint-plugin-json eslint-config-google
-
Configure the Postgres Database connection in the
config.js
file.
vi /opt/homer-app/config.js
Set host: value to the IP address of the PostgreSQL server.
Set user: and password: values to a user with access to thehomer_data
andhomer_config
databases. These are automatically generated the first time you run the heplify-server service.
-
This is an example of what the configuration block will look like for the PostgreSQL configuration.
const pgsql = { host: '[postgre_server_ip]', user: '[postgre_user]', port: 5432, password: '[postgre_password]', charset: 'utf8', timezone: 'utc', pool: { afterCreate: function(connection, callback) { connection.query('SET timezone = "UTC";', function(err) { callback(err, connection); }); }, }, };
- Build the app bundle using webpack. Do this within the
/opt/homer-app
directory.
npm run build
You can now test the install by running npm start
within the /opt/homer-app
directory. Then browse to the server web address.
- Default username: admin
- Default password: sipcapture
- Setting up the homer-app as a service.
-
Add the following service file in
/etc/systemd/system/
-
Name: homer-app.service
Put this in the file:[Unit] Description=Homer 7 UI After=network.target [Service] WorkingDirectory=/opt/homer-app ExecStart=/root/.nvm/versions/node/v8.9.1/bin/node --max_old_space_size=2048 /opt/homer-app/bootstrap.js Restart=on-failure RestartSec=10s Type=simple [Install] WantedBy=multi-user.target
- Reload the systemctl services and start the service.
systemctl daemon-reload
systemctl enable homer-app
systemctl start homer-app
You can now browse to the server IP in order to verify that it's working properly.
- Install the nginx service.
yum install nginx -y
If you have Selinux running, make sure you set the following variable otherwise nginx will not be able to redirect properly.
setsebool -P httpd_can_network_connect 1
- Set the homer-app configuration to use a non-standard web port to stop it from advertising outside the server. Reconfigure the /opt/homer-app/server/config.js file.
- Under export default {
http_port: 8080
https_port: 8443
-
Restart the homer-app service.
-
Configure nginx:
-
Create a new configuration file for the homer app under
/etc/nginx/conf.d
vi /etc/nginx/conf.d/homer-app.conf
Add this code:server { listen 80; server_name <hostname_of_homer>; location / { proxy_set_header X-Forwarded-For $remote_addr; proxy_set_header Host $http_host; proxy_pass http://127.0.0.1:8080; } }
-
Enable nginx and start it.
systemctl enable nginx
systemctl start nginx
The Grafana services will be installed on the same server as the Homer WUI server. Grafana is the service capable of reading the VictoriaMetrics data and displaying it in a human-viewable fashion.
Grafana RPM Install Guide: https://grafana.com/docs/installation/rpm/
Install Via YUM Repository
-
Add the following to a new file at
/etc/yum.repos.d/grafana.repo
[grafana] name=grafana baseurl=https://packages.grafana.com/oss/rpm repo_gpgcheck=1 enabled=1 gpgcheck=1 gpgkey=https://packages.grafana.com/gpg.key sslverify=1 sslcacert=/etc/pki/tls/certs/ca-bundle.crt
-
Install using
yum install grafana
-
Start the Grafana service and enable it for boot.
systemctl start grafana-server
systemctl enable grafana-server
-
Grafana runs on port 3000 by default, so open this in the firewall.
firewall-cmd --add-port=3000/tcp --permanent
firewall-cmd --reload
You can now browse to the Grafana server for the first time. The default username and password are both "admin" and you will be required to set a new admin password on first login.
http://homer-IP:3000
Once connected add the VictoriaMetrics datasource like any other Prometheus datasource.
- Go to Add Datasource
- Select Prometheus
- Accept the default name of "Prometheus".
- Set the HTTP URL to
http://<victoriametrics_ip>:8428
- Leave all other values at their defaults and click on "Save & Test" to complete.
- If all goes well you should see a green "Datasource is Working" message.
The Homer Grafana dashboards can be found in the Homer Docker image GitHub source.
The ones that seem to work best with Homer7 are the following.
- QOS_RTCP.json
- SIP_Calls_Registers.json
- SIP_Error_Rates.json
- SIP_KPI.json
- SIP_Methods_Responses.json
- SIP_Overview.json
To load the dashboards in browse to Dashboards > Manage
- Click the Import button
- Click the Upload .json File button
- Select the .json file to import
- In the Options window select the Prometheus datasource, then click the Import button to finish.
- Repeat this process to load in the other dashboards.
Source: https://grafana.com/docs/features/datasources/postgres/
It is best practice to only allow the Grafana reader user to have SELECT permissions on the PostgreSQL databases. Log into the database server using the psql client and configure a new user account for this. Note that "schema" below refers to the specific database you want to query.
psql
CREATE USER grafanareader WITH PASSWORD 'password';
GRANT CONNECT ON DATABASE homer_data TO grafanareader;
GRANT USAGE ON SCHEMA public TO grafanareader;
GRANT SELECT ON ALL TABLES IN SCHEMA public TO grafanareader;
\q
(quit)
Next the pg_hba.conf file needs to be modified to allow connectivity from the Grafana server IP address. If Grafana is being hosted on the same server as the Homer web-app then this is already done.
Open the Grafana dashboard and go to Configuration > Data Sources
- Click Add data source
- Select PostgreSQL
- Give the Data Source a good name
- Set the PostgreSQL Connection values
- Host = <ip_of_postgre>:5432
- Database = homer_data
- User = grafanareader
- Password =
- SSL Mode = disable (set this based on whether you're using SSL certificates for communication)
- Set the PostgreSQL details value
Version = 10
- Click Save & Test
If all of this works you'll receive a green bar with "Database Connection OK"
Loki is Grafana's log ingestion server.
Loki Source: https://github.com/grafana/loki#loki-like-prometheus-but-for-logs
System Requirements
- 2 vCPUs
- 4GB RAM
- 500GB Storage
Package Requirements
- EPEL
yum install epel-release -y
- Go programming language
yum install go -y
-
Use Go to grab the loki files and get them installed.
go get github.com/grafana/loki
cd $HOME/go/src/github.com/grafana/loki/cmd/loki
-
Get the dependencies as well.
go get -d ./…
go build ./cmd/loki
-
Install promtail next.
go build ./cmd/promtail
-
Copy the resulting built packages to
/opt/loki
cp -r $HOME/go/src/github.com/grafana/loki /opt/loki
-
First create the folders in the file system where you want to store the Loki data.
mkdir /var/loki
mkdir /var/loki/index /var/loki/chunks
-
Modify the configuration file in
/opt/loki/cmd/loki/loki-local-config.yaml
and make the following changes.
boltdb directory: /var/loki/index
filesystem directory: /var/loki/chunks
Note: Make sure you modify these so they reside in a large file storage space. If you have a lot of voice traffic these logs will very quickly fill up your disk space.
-
Run Loki by using command
/opt/loki -config.file=/opt/loki/cmd/loki/loki-local-config.yaml
If all goes well this will generate the tables and indexes in the filesystem. -
Set up Service Files
-
Create a service file so the Loki service can run on system startup.
vi /etc/systemd/system/loki.service
[Unit] Description=Grafana Loki Wants=network-online.target After=network-online.target [Service] WorkingDirectory=/opt/loki ExecStart=/opt/loki/loki -config.file=/opt/loki/cmd/loki/loki-local-config.yaml Restart=on-failure RestartSec=10s Type=simple [Install] WantedBy=multi-user.target
-
Start the loki service.
systemctl daemon-reload
systemctl start loki
systemctl enable loki
-
Create a service file so the Promtail service can run on system startup.
vi /etc/systemd/system/promtail.service
[Unit] Description=Grafana Promtail Wants=network-online.target After=network-online.target loki.service [Service] WorkingDirectory=/opt/loki ExecStart=/opt/loki/promtail -config.file=/opt/loki/cmd/promtail/promtail-local-config.yaml Restart=on-failure RestartSec=10s Type=simple [Install] WantedBy=multi-user.target
-
Start the promtail service.
systemctl daemon-reload
systemctl start promtail
systemctl enable promtail
Note: It is important that the Promtail service start After the Loki service, otherwise the datasource may become unstable in Grafana.
- Open the Firewall Ports
- Loki needs to have port TCP/3100 open in order to receive data.
firewall-cmd --add-port=3100/tcp --permanent
firewall-cmd --reload
Now that Loki is up and running we need to send data into it. This is done on the HEPlify-server. You need to modify the heplify-server.toml file on the HEPlify Server.
- Set the
LokiURL
value to"http://<loki_server_ip>:3100/api/prom/push"
- Set the
LokiHEPFilter
value to[1,5,100]
- Restart the heplify-server service.
- On the Grafana web interface go to Configuration > Data Sources
- Click Add data source
- Select Loki from the data source type list.
- Give the Datasource a name, or accept the default Loki name.
- Under HTTP URL enter:
http://<loki_server_ip>:3100
- Click on Save & Test
If this works properly you will get a nice green message that states "Data source connected and labels found."
To view the data that Loki generates you need to go to the Explore feature, then select the Loki datasource in the drop-down on the top. Then click on Log labels and select the job ID that you'd like to see.
Log into the Homer web-app as an admin and go to Preferences.
- Select advanced
- Modify the lokiserver connection to point to the IP address of the Loki server.
That's it! If you've followed this guide carefully, you should have a working Homer 7 stack collecting and reporting on data.
Here is some other useful information that I have collected for everyone's reference.
Key Performance Indicators which can be looked up here: https://tools.ietf.org/html/rfc6076
Session Establishment Ratio (SER)
This metric is used to detect the ability of a terminating UA or downstream proxy to successfully establish sessions per new session INVITE requests.
Session Establishment Effectiveness Ratio (SEER)
This metric is complimentary to SER, but is intended to exclude the potential effects of an individual user of the target UA from the metric.
Session Completion Ratio (SCR)
A session completion is defined as a SIP dialog, which completes without failing due to a lack of response from an intended proxy or UA.
Ineffective Registration Attempts (IRAs)
Ineffective registration attempts are utilized to detect failures or impairments causing the inability of a registrar to receive a UA REGISTER request.
Ineffective Session Attempts (ISAs)
Ineffective session attempts occur when a proxy or agent internally releases a setup request with a failed or overloaded condition.
The Homer dashboard allows you to grab all the signaling details for a set of calls. Searching is a little non-intuitive. Here are some suggestions to make use of the search features.
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Set the Time appropriately on the top-left of the screen where it says "Today". My suggestion is to use a specific time frame.
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Next enter either the To number or the From number in the Search query and click on Search. This will bring up a new window with all of the results from the query.
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To searches work best.
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From the resulting values you can click on the SID to bring up the details from the call.
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Flow = SIP Ladder
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QoS = RTCP QoS Values
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Loki allows you to search the Loki log server for all of the resulting logs and drill down into specific packet information on the RTCP values.
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Export allows you to export the information into a PCAP file.
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HEP/EEP Agent Examples:
- CaptAgent
- HEPlify
- Kamailio
- OpenSIPS
- FreeSwitch
- Asterisk
- sipgrep
- sngrep
- RTPEngine
- RTPProxy
- Oracle ACME SBC
- Sonus SBC
- Avaya SM
- Sansay SBC
HEP/EEP Agent Examples (LOGS):
HEP/EEP Proxy:
Extra Examples:
- Custom JSON Stats
- RTCP-XR Stats
- GEO IP Maps
- Janus/Meetecho-WebRTC
- Cloudshark Export
- Encrypted HEP Tunneling
- SNMP Monitoring
- FreeSWITCH ESL Monitoring
- Kazoo Monitoring
- Speech-to-Text-to-HEP
Extra Resources: