Heatmap stopped working 0.199 #3531
Comments
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@thisisgeoffsemail hello, That's strange cause I didn't change anything about backlight between 0.199 and 0.197 . Can you try 0.197 and also 0.198 again and check since what specific build it stops working for you? Thanks |
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Good morning
I was running 0.197 and it was working again, so I had stayed on this versionI had a weird thing this morning where I turned on my computer and changed from Heatmap to Static and changed it back to Heatmap and it didn't work again. I quit the application and opened it again and then it worked.
I upgraded to 0.199 to see if I could replicate this behaviour on this version, but no matter what I did I couldn't get Heatmap to work
Then tried 0.198 version which I haven't used before, Heatmap is working in this version... I then tried a reboot to see if I could get the weird behaviour to happen again, but worked fine this time
Hope this helps
Regards
Geoff
…________________________________
From: Serge ***@***.***>
Sent: 29 December 2024 23:14
To: seerge/g-helper ***@***.***>
Cc: thisisgeoffsemail ***@***.***>; Mention ***@***.***>
Subject: Re: [seerge/g-helper] Heatmap stopped working 0.199 (Issue #3531)
@thisisgeoffsemail<https://github.com/thisisgeoffsemail> hello,
That's strange cause I didn't change anything about backlight between 0.199 and 0.197<v0.197...v0.199> .
Can you try 0.197 and also 0.198 again and check since what specific build it stops working for you?
Thanks
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@thisisgeoffsemail hello, Can you check if this build makes a difference ? Also please check if Ambient mode behaves same as Heatmap for you ? Thanks |
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Hello
I have tested the version provided and it behaves the same, and yes Ambient mode also behaves the same - staying on the previously selected mode.
Regards
Geoff
…________________________________
From: Serge ***@***.***>
Sent: 04 January 2025 02:45
To: seerge/g-helper ***@***.***>
Cc: thisisgeoffsemail ***@***.***>; Mention ***@***.***>
Subject: Re: [seerge/g-helper] Heatmap stopped working 0.199 (Issue #3531)
@thisisgeoffsemail<https://github.com/thisisgeoffsemail> hello,
Can you check if this build makes a difference ? Also please check if Ambient mode behaves same as Heatmap for you ?
GHelper.zip<https://github.com/user-attachments/files/18300282/GHelper.zip>
Thanks
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@thisisgeoffsemail hello, Ok, it's quite strange :) I have now reverted all things that could even remotely affect RGB from 0.198 (that is working ok for you). Please try this build. Also I have added a verbose logging (for a debug purposes). So please upload a log from it here. |
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Greetings
I have just tested the new build and Heatmap and Ambient are both working in this build!
I've included the log file so hopefully this can assist with your build. I really enjoy Ghelper and thank you for your work on it.
Regards
Geoff
…________________________________
From: Serge ***@***.***>
Sent: 05 January 2025 00:40
To: seerge/g-helper ***@***.***>
Cc: thisisgeoffsemail ***@***.***>; Mention ***@***.***>
Subject: Re: [seerge/g-helper] Heatmap stopped working 0.199 (Issue #3531)
@thisisgeoffsemail<https://github.com/thisisgeoffsemail> hello,
Ok, it's quite strange :) I have now reverted all things that could even remotely affect RGB from 0.198 (that is working ok for you).
Please try this build.
GHelper.zip<https://github.com/user-attachments/files/18306676/GHelper.zip>
Also I have added a verbose logging (for a debug purposes). So please upload a log from it here.
Thanks!
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@thisisgeoffsemail ok, great news! Can you please check this build and say if Heatmap and Ambient still works here ? Thanks |
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Hello
Yes! Still working
Regards
…________________________________
From: Serge ***@***.***>
Sent: 05 January 2025 10:08
To: seerge/g-helper ***@***.***>
Cc: thisisgeoffsemail ***@***.***>; Mention ***@***.***>
Subject: Re: [seerge/g-helper] Heatmap stopped working 0.199 (Issue #3531)
@thisisgeoffsemail<https://github.com/thisisgeoffsemail> ok, great news!
Can you please check this build and say if Heatmap and Ambient still works here ?
GHelper.zip<https://github.com/user-attachments/files/18308265/GHelper.zip>
Thanks
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@thisisgeoffsemail great, can you please check if this one still works? :) Thanks! |
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Hello
No this one doesn't work - I guess you've found the issue?!
On a side note something I've noticed on the previous version (last working version) but not noticed before, is that when my computer boots it is turning on in Rainbow mode and then when Ghelper starts it changes to heatmap. It might always behave this way and I've not have because I've never changed it from Heatmap before it broke.
Thanks
Geoff
…________________________________
From: Serge ***@***.***>
Sent: 05 January 2025 23:32
To: seerge/g-helper ***@***.***>
Cc: thisisgeoffsemail ***@***.***>; Mention ***@***.***>
Subject: Re: [seerge/g-helper] Heatmap stopped working 0.199 (Issue #3531)
@thisisgeoffsemail<https://github.com/thisisgeoffsemail> great, can you please check if this one still works? :) Thanks!
GHelper.zip<https://github.com/user-attachments/files/18309865/GHelper.zip>
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@thisisgeoffsemail I thought I did ... but apparently reason is somewhere else :) Can you try this build then ? (sorry for all the builds, but since for me it always works fine, i can't really reproduce it - so i'm just guessing) To answer your question : it's normal that after boot device runs one of hardcoded backlight modes. Heatmap and Ambient are the only 2 "software" modes where G-Helper manually sets colors based on conditions (temp or screen contents). Others are just built into device and worth w/o any G-Helper or AC running. |
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@thisisgeoffsemail P.S. Sorry, I have re-uploaded the build, please test this one |
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Yes this one is working!
…________________________________
From: Serge ***@***.***>
Sent: 06 January 2025 09:53
To: seerge/g-helper ***@***.***>
Cc: thisisgeoffsemail ***@***.***>; Mention ***@***.***>
Subject: Re: [seerge/g-helper] Heatmap stopped working 0.199 (Issue #3531)
@thisisgeoffsemail<https://github.com/thisisgeoffsemail> P.S. Sorry, I have re-uploaded the build, please test this one
GHelper.zip<https://github.com/user-attachments/files/18311669/GHelper.zip>
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@thisisgeoffsemail amazing, then we have a reason. I have accidentally removed an 1 second delay before setting backlight brightness (not the mode itself) in 0.199. And apparently for your device it mattered. Thanks for helping to figure this out :) I will include the "fix" in the next release |
Rules
What's wrong?
I use the Heatmap settings for my laptop lights but on version 0.199 it wasn't working. I tried 0.200 and the issue persists. Going back to .197 and it works again. On version 0.199 when I select Heatmap the previous setting remains applied.
How to reproduce the bug?
On the main screen, under Laptop Keyboard section select Heatmap from the first dropdown with the light modes. It will remain on the previous setting.
Logs
log.txt
Device and Model
Asus ROG Strix 15 G513QY (Advantage Edition)
Additional information.
No response
Armoury Crate
Uninstalled
Asus Services
7
Version
0.199
OS
Windows 11 24H2
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