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Cannot select any cells in Step1 #46

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RonjaJohnen opened this issue Nov 24, 2023 · 3 comments
Open

Cannot select any cells in Step1 #46

RonjaJohnen opened this issue Nov 24, 2023 · 3 comments

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@RonjaJohnen
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After uploading the .bed files, I cannot select any cells in Step1, therefore when trying to start the analysis the error message 'Please choose at least 3 cells for your analysis.' pops up. Is it something that can be fixed?
Thank you so much for your help!
Best
Ronja

@ShaynaMallett
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Hi I am having the same issue but I used Ginkgo just fine a week ago. I tried clearing cache/cookies and using an incognito window. The upload page shows the files successfully uploaded but none are visible on the next page and selecting "all cells" doesn't work.
I can send the link to my run if needed for debugging.
Thank you for your help!

@mschatz
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mschatz commented Jan 31, 2024 via email

@ShaynaMallett
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ShaynaMallett commented Feb 1, 2024 via email

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