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How to collect logs
Embbnux Ji edited this page Dec 31, 2024
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- Right click at the widget/app, and select Inspect to open Chrome developer tool.
- Click more icon in developer tool, undock the developer tool into separate window
- Click settings, and select show timestamp in console
- Go to Console panel, click settings and select preserve log
- Go to network, also select preserve log
- Keep the developer tool opened, and use the integration as you do previously. You can put it in background, so it will not effect your work.
- Refresh the page with the widget. Use it as normal in the widget, and see if the issue can be reproduced. If you are collecting logs for multiple tabs, do 1-7 for every tab with the widget integration, then you will have multiple chrome developer tool window opened.
- If the issue is not reproduced, keep use it until you find the issue is reproduced.
- Once the issue is reproduced, go back to Chrome developer tool
- Go to Console panel, right click at logs and select “Save as” to save log file
- Go to network, right click at network request, and select Save all as HAR with content to save HAR file:
- Share logs and HAR file to us. If you are collecting logs for multiple tabs, do 10-12 for every Chrome developer tool windows.