This application is particularly being developed for government agencies that require client satisfaction survey and monitoring system as part of their Quality Management System.
The application is still being improved for the following:
- Creation of CSS by each delivery unit
- View of CSS results of processes / services by office
- Authentication for authorized users (i.e., process owners and system administrators)
- End-user interface for mobile view
The system is being designed to be easy to integrate with other applications that will be developed for government agencies.
The system uses open source software.