Customer Already exists error

[OutdatedGuy]

Steps to reproduce the behavior

1. Use razorpay-node v2.9.2
2. Run the below code snippet more than once
3. See that it works ok the first time and throws error after that
4. Now downgrade razorpay-node to v2.8.6
5. And repeat step 2
6. See no errors are occuring

Expected behavior

If customer with similar data already exists, their data should be returned when fail_existing is set to 0.

Actual behavior

Error is thrown when customer is similar data already exists.

Code snippets

razorpayInstance.customers.create({
  name: "",
  contact: request.phone_number,
  fail_existing: 0,
});

Node version

Node v18.17.1

Library version

razorpay v2.9.2

Additional Information

No response

[OutdatedGuy]

@ankitdas13 @razorpay can you check on this?

[ankitdas13]

@OutdatedGuy Apologies for the long delay, if you want to throw an error if the customer already existed then dont pass fail_existing property . Please check this doc for more detail
https://razorpay.com/docs/api/customers/create

[OutdatedGuy]

@OutdatedGuy Apologies for the long delay, if you want to throw an error if the customer already existed then dont pass fail_existing property . Please check this doc for more detail
https://razorpay.com/docs/api/customers/create

@ankitdas13 the docs you mentioned says that if the value of fail_existing property is set to 0 it should return data of the existing customer, NOT throw error.

I want to retrieve the data of existing customer if available, but the code is throwing error instead.

[ankitdas13]

@OutdatedGuy Here I'm creating the same customer which is already existing

fail_existing with 0 (Getting the data of the existing customer)

fail_existing with 1 (throw error)

[OutdatedGuy]

@ankitdas13 Which version of the package are you using? Can you give link to the example above as a repo?

[OutdatedGuy]

Yo @ankitdas13, below is the code I'm using to create customers and retrieve if already present:

razorpayInstance.customers.create({
  name: userDoc.data()?.name ?? "User",
  contact: request.auth.token.phone_number,
  fail_existing: 0,
});

And this is the error I'm getting if the customer with same details is already present:

{
  statusCode: 400,
  error: {
    code: 'BAD_REQUEST_ERROR',
    description: 'Customer already exists for the merchant',
    source: 'NA',
    step: 'NA',
    reason: 'NA',
    metadata: {}
  }
}

I'm using razorpay version v2.9.2 and a demo razorpay testing key rzp_test_xxxxxx.

I have tried using a live production key just in case and it still throws the error. Please help.

[ankitdas13]

@OutdatedGuy Apologise for the delay. Have you resolved this issue?

[OutdatedGuy]

@ankitdas13, No, It's giving me the same issue mentioned in this comment.

[KarThikCh-dev]

for me also the same issue , but while i am trying from public postman collection apis its working as expected but not with node-sdk

[nimesh-trackerbin]

just pass
fail_existing: "0"
instead of
fail_existing: 0

It seems to be working fine with this.

[OutdatedGuy]

@nimesh-trackerbin cannot do that in typescript:

[OutdatedGuy]

@ankitdas13 looks like the issue is when normalizeBoolean is removed in v2.9.2. I checked and the package is working fine in version v2.9.1

v2.9.1...v2.9.2#diff-a98fa4bf7fc9f2f4fab13f09ea5583d3097f5d1bc661b0af3c1759ea3bf053b8L3-R10

Can you verify and fix this ASAP? @ankitdas13

[OutdatedGuy]

Hi @ankitdas13, is this issue being worked on? We are unable to update the package due to this issue.