Known Issues

Known Issues

This list documents known situations and possible workarounds. It is not, by any means, exhaustive or inclusve of every situation. There may well be better ways to address these issues as well. Feedback is always welcomed.

Closing a position fails

If you receive an error when closing a position, either by using the close action or selling at your balance level, here are the possible reasons I have encountered.

1. Your exchange (Binance is known for this) has a selling limit based upon your KYC (know your customer) level. The only solution is to try to sell at a lower amount. You will need to repeat this as much as needed to determine YOUR allowed amount. Research in this has revealed that a non-KYC limit seems to be at $505. YOUR explicit limit will most likely be different. Currently, I have not found a way to determine this level algorithmicly or through automated means other the repeatedly issueing sell orders of varying amounts, while reducing the amount each order. USE A TESTNET to help determine YOUR limits.

2. If your exchange has a "special coin" to pay your fees in, BNB for Binance, KNC for Kucoin, and you are NOT using it, or you are trying to close a position in this coin, it will most likely fail to close. In these cases, fees are added to the position size. In the case of a close, the resulting amount exceeds your balance. Jackrabbit Relay supports a reduction methodology to address this issue. Add the following to your exchange configuration or to your order,

"Reduction":"0.2",

This will explicitly reduce the amount you want to sell or close by the given percentage. A starting value is the taker rate multiplie by 2 (buying/selling wost case scenario). For Binance and Kucoin, that is 0.2. Finding the exact value YOU need is trial and error only. You may need to (de/in)rease to find the exact amout of successful reduction.

Please be aware that this situation can exist on any exchange that fails to properly close a position.

BitMex

The BitMex tickers and orderbook are very unstable and often times do not return any values. I have deployed various tactics to try to get the most reliable information when possible. Unfortunately, there is little to nothing I can do when the exchange provides no information at all. Please use extreme caution when trading with this exchange.

Phemex

This is specifically with listing its markets and requesting ticker data of each market sequentially. There seems to be some kind of limit with respect to the number of assets you can pull at one time. After that amount is reached, Phemex responds with an error they don't have documented. I have tried various methods to work around this, including skipping particular assets. Phemex seems to be able to count quite well though and is very persistent in its actions.

Here is an example output that demonstrates the condition. There is no workaround yet.

BTC/USD:BTC                    swap         16370.40000000         0.10000000     16370.30000000
USD/USD:ETH                    swap          1158.18000000         1.93000000      1156.25000000
ETH/USD:USD                    swap          2276.92000000         2.30000000      2274.62000000
XRP/USD:USD                    swap             0.37430000         0.00040000         0.37390000
LINK/USD:USD                   swap             7.00000000         3.41100000         3.58900000
XTZ/USD:USD                    swap             0.97900000         0.00200000         0.97700000
LTC/USD:USD                    swap            77.75000000         0.11000000        77.64000000
GOLD/USD:USD                   swap          1744.50000000         4.60000000      1739.90000000
ADA/USD:USD                    swap             0.00000000        -0.35000000         0.35000000
BCH/USD:USD                    swap           114.70000000         0.30000000       114.40000000
COMP/USD:USD                   swap            38.00000000         0.05000000        37.95000000
YFI/USD:USD                    swap          6057.00000000        17.00000000      6040.00000000
ALGO/USD:USD                   swap             0.23950000         0.00060000         0.23890000
TRX/USD:USD                    swap             0.05080000         0.00010000         0.05070000
EOS/USD:USD                    swap             0.89700000         0.00300000         0.89400000
ONT/USD:USD                    swap             0.17740000         0.00050000         0.17690000
NEO/USD:USD                    swap             6.91800000         0.01900000         6.89900000
DOT/USD:USD                    swap             5.34700000         0.00600000         5.34100000
UNI/USD:USD                    swap             5.40500000         0.01200000         5.39300000
AAVE/USD:USD                   swap            57.09000000         0.14000000        56.95000000
DOGE/USD:USD                   swap             0.07970000         0.00010000         0.07960000
BAT/USD:USD                    swap             0.22740000         0.00060000         0.22680000
CHZ/USD:USD                    swap             0.17830000         0.00070000         0.17760000
MANA/USD:USD                   swap             0.38740000         0.00080000         0.38660000
ENJ/USD:USD                    swap             0.29770000         0.00060000         0.29710000
SUSHI/USD:USD                  swap             1.17600000         0.00400000         1.17200000
SNX/USD:USD                    swap             1.72200000         0.00400000         1.71800000
GRT/USD:USD                    swap             0.06260000         0.00010000         0.06250000
MKR/USD:USD                    swap           655.80000000         1.80000000       654.00000000
ZEC/USD:USD                    swap            43.34000000         0.10000000        43.24000000
FIL/USD:USD                    swap             4.37900000         0.00600000         4.37300000
KSM/USD:USD                    swap            26.06000000         0.06000000        26.00000000
XMR/USD:USD                    swap           135.91000000         0.34000000       135.57000000
QTUM/USD:USD                   swap             2.10900000         0.00700000         2.10200000
XLM/USD:USD                    swap             0.08710000         0.00010000         0.08700000
ATOM/USD:USD                   swap             9.70200000         0.02900000         9.67300000
SOL/USD:USD                    swap            13.19600000         0.05400000        13.14200000
BTC/USD:USD                    swap         16370.00000000        14.10000000     16355.90000000
ZIL/USD:USD                    swap             0.02210000         0.00010000         0.02200000
GMT/USD:USD                    swap             0.38840000         0.00090000         0.38750000
BNB/USD:USD                    swap           293.95000000         0.70000000       293.25000000
AVAX/USD:USD                   swap            12.50200000         0.03200000        12.47000000
WAVES/USD:USD                  swap             2.21700000         0.00600000         2.21100000
ETC/USD:USD                    swap            19.26600000         0.06100000        19.20500000
SAND/USD:USD                   swap             0.55910000         0.00150000         0.55760000
APE/USD:USD                    swap             3.33000000         0.01000000         3.32000000
MATIC/USD:USD                  swap             0.84340000         0.00220000         0.84120000
GALA/USD:USD                   swap             0.02540000         0.00010000         0.02530000
AXS/USD:USD                    swap             6.77600000         0.01700000         6.75900000
NEAR/USD:USD                   swap             1.60500000         0.01000000         1.59500000
LRC/USD:USD                    swap             0.23680000         0.00070000         0.23610000
THETA/USD:USD                  swap             0.86130000         0.00230000         0.85900000
FTM/USD:USD                    swap             0.17940000         0.00060000         0.17880000
DYDX/USD:USD                   swap             1.91900000         0.00500000         1.91400000
CRV/USD:USD                    swap             0.62100000         0.00200000         0.61900000
DASH/USD:USD                   swap            42.19000000         0.14000000        42.05000000
ICP/USD:USD                    swap             3.80100000         0.00900000         3.79200000
KLAY/USD:USD                   swap             0.18230000         0.00050000         0.18180000
ONE/USD:USD                    swap             0.01410000         0.00010000         0.01400000
ALICE/USD:USD                  swap             1.21700000         0.00600000         1.21100000
SKL/USD:USD                    swap             0.02560000         0.00020000         0.02540000
IMX/USD:USD                    swap             0.43070000         0.00120000         0.42950000
KNC/USD:USD                    swap             0.59270000         0.00140000         0.59130000
RUNE/USD:USD                   swap             1.15200000         0.00400000         1.14800000
EGLD/USD:USD                   swap            41.45000000         0.10000000        41.35000000
GLMR/USD:USD                   swap             0.34800000         0.00300000         0.34500000
OMG/USD:USD                    swap             1.17300000         0.00600000         1.16700000
DAO/USD:USD                    swap             0.83700000         0.00300000         0.83400000
GAL/USD:USD                    swap             1.48150000         0.00390000         1.47760000
CELO/USD:USD                   swap             0.51000000         0.00500000         0.50500000
KAVA/USD:USD                   swap             0.91550000         0.00260000         0.91290000
FLOW/USD:USD                   swap             1.15600000         0.00600000         1.15000000
OGN/USD:USD                    swap             0.10010000         0.00040000         0.09970000
1INCH/USD:USD                  swap             0.53650000         0.00200000         0.53450000
BAL/USD:USD                    swap             5.52000000         0.02000000         5.50000000
MINA/USD:USD                   swap             0.54300000         0.00600000         0.53700000
BNX/USD:USD                    swap           156.85000000         0.45000000       156.40000000
2022-11-23 16:50:29.456814 3463732 fetch_ticker failed with: phemex {"error":{"code":6001,"message":"invalid argument"},"id":null,"result":null}
2022-11-23 16:50:29.457105 3463732 Processing Completed: 0:01:23.085131 seconds

ByBit

When placing an order of any type, the below error occurs. The workaround is to disable the ledger system by addng this element to your exchange config:

"NoLedger":"Yes"

2023-01-04 18:18:23.196950    5436 PlaceOrder FUTURE 0.0.0.1.15
2023-01-04 18:18:23.197320    5436 Order parsed
2023-01-04 18:18:23.197546    5436 |- Exchange: bybit
2023-01-04 18:18:23.197739    5436 |- Market: swap
2023-01-04 18:18:23.197928    5436 |- Account: MAIN
2023-01-04 18:18:23.198118    5436 |- Action: buy
2023-01-04 18:18:23.198260    5436 |- Asset: MATIC/USDT:USDT
2023-01-04 18:18:23.198387    5436 |- USD: 20
2023-01-04 18:18:23.198504    5436 |- Leverage: 10
2023-01-04 18:18:23.198618    5436 |- OrderType: market
2023-01-04 18:18:25.329805    5436 Previous Balance: 0.00000000 contract amount
2023-01-04 18:18:25.330111    5436 Placing Order
2023-01-04 18:18:25.330337    5436 |- Asset: MATIC/USDT:USDT
2023-01-04 18:18:25.330533    5436 |- Action: buy
2023-01-04 18:18:25.330726    5436 |- Contracts: 24.69745616
2023-01-04 18:18:25.330924    5436 |- Price: 0.80980000
2023-01-04 18:18:25.331063    5436 |- Total: 20.00000000     
2023-01-04 18:18:25.412827    5436 |- Order Confirmation ID: 11111111-2222-3333-4444-555555555555
2023-01-04 18:18:26.108301    5436 New Balance: 24.00000000 contract amount
2023-01-04 18:18:26.786585    5436 fetchClosedOrders failed with: bybit {"retCode":10004,"retMsg":"error sign! origin_string[api_key=oHJolrv7VK3QqNZGzA\u0026orderStatus=%5B'Filled',+'Canceled'%5D\u0026recv_window=5000\u0026settleCoin=USDT\u0026symbol=MATICUSDT\u0026timestamp=1672856306708]","result":{},"retExtInfo":{},"time":1672856306754}
2023-01-04 18:18:26.786933    5436 Processing Completed: 0:00:04.432890 seconds

Python 3.10

MEMORY LEAK. Unfortunately, Python 3.10 is a train wreck in motion and will crash your VPS with extreme memory usage. You WILL have to upgrade your python to version 3.11 to correct the issue. The memory leak is well documented.

More information can be found scattered throught Google just by searching for python 3.10 memory leak

This article goes through the details of the memory leak fairly well.

Please follow this link for upgrading Python 3.10 to Python 3.11

Upgrading Python 3.10 to Python 3.11

UPDATE: While Python 3.10 still has memory leaks, The most recent versions of Jackrabbit Relay aren't as prone to issues due to a different methodology used in managing multiprocessing situations.

Kucoin Futures/TradingView

Please be aware that Kucoin Futures pair are NOT listed on TradingView charts, but there is a workaround. You can use Binance charts on pairs that cross match between both exchanges. There are time differences in price action, but they can be easily analyzed and compensated for, especially with Jackrabbit TV or another pure accumulation approach.

I have personally used this technique with considerable amount of success. Be sure to take your time in analyzing the slippage differences between the two exchanges. Careful testing is required to get the difference correct and Kucoin does not yet have a testnet for its futures market.