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The Answers Analyzer provides a comprehensive dashboard to analyze Qlik Answers metadata across a Qlik Cloud tenant.

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Important

This project is community supported. This means that you should not contact Qlik Support for help with these apps. See below for additional information on how to raise issues on this repository to ask for help.

Qlik Cloud Answers Analyzer

Note This application is one of a set of community built and supported monitoring apps for Qlik Cloud. For links to all monitoring apps, visit the Qlik Cloud Monitoring Apps repository.

The Answers Analyzer provides a comprehensive dashboard to analyze Qlik Answers metadata across a Qlik Cloud tenant.

Sheets in the Answers Analyzer

It provides the ability to:

  • Track user questions across knowledgebases, assistants, and source documents
  • Analyze user behavior to see what types of questions users are asking about what content
  • Optimize knowledgebase sizes and increase answer accuracy by removing inaccurate, unused, and unreferenced documents
  • Track and monitor page size to quota
  • Ensure that data is kept up to date by monitoring knowledgebase index times
  • Tie alerts into metrics, (e.g. a knowledgebase hasn't been updated in over X days)

Installing / Updating

These applications can be installed via an interactive Qlik Application Automation installer or manually using the PDF guide.

Subscription Compatibility

Some monitoring apps are designed for specific Qlik Cloud subscription types. Refer to the compatibility matrix within the Qlik Cloud Monitoring Apps repository.

Support policy

This app is provided as-is and is not supported by Qlik. Over time, the APIs and metrics used by the app may change, so it is advised to monitor this repository for updates, and to update the app promptly when new versions are available.

If you have issues while using this app, support is provided on a best-efforts basis by contributors to this project.

If you have an issue:

  • Review the FAQ section in this readme to see if your issue is a common one
  • Review open and closed issues
  • Open a new issue, following the issue template

If you are able to resolve the issue, then close your issue with the resolution, and if you feel inclined, open a PR with your proposed changes so that we can consider including the improvement in the next release of the app.

Thank you for your support!

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The Answers Analyzer provides a comprehensive dashboard to analyze Qlik Answers metadata across a Qlik Cloud tenant.

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