User Experience Best Practices

A collection of resources with user experience best practices for Facebook Messenger Apps.

• How to build a great bot (f8 2017 - Video 17:09mins)

• Facebook Messenger Design Best Practices

  • Design Strategy
  • Conversation vs. GUI
  • Design Principles
  • Language & Editorial Voice
  • Writing Interactions
  • Tips for Sounding Conversational
  • Updates and Alerts
  • Fail States

• Cheat Sheet: All Facebook Messenger Bots Interactions

• 19 Best UX Practices for Building Chatbots