Can not start osu!lazer

[HollisMeynell]

I tried to download the latest lazer install.exe and install it, but it didn't work, nothing happens, no logs are generated

2024-11-19_23-40-11.mp4

bug use parameter --tournament is ok???

[HollisMeynell]

install.exe, osu!(lazer) setup version 2024.1115.3

[Joehuu]

Is there anything in event viewer? https://osu.ppy.sh/wiki/en/Help_centre#event-viewer

[HollisMeynell]

like this

Log Name: Application
Source: ESENT
Date: 2024/11/23 21:40:46
Event ID: 413
Task Category: Logging/Recovery
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-EGQ52IC
Description:
svchost (12520,R,98,0) Unistore: Unable to create a new log file because the database cannot write to the log drive. The drive may be read-only, low on disk space, misconfigured, or corrupted. Error -1032.
Event XML: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="ESENT" /> <EventID Qualifiers="0">413</EventID> <Version>0</Version> <Level>2</Level> <Task>3</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2024-11-23T13:40:46.4218385Z" /> <EventRecordID>16017</EventRecordID> <Correlation /> <Execution ProcessID="12520" ThreadID="0" /> <Channel>Application</Channel> <Computer>DESKTOP-EGQ52IC</Computer>
<Security />
</System>
<EventData>
<Data>svchost</Data>
<Data>12520,R,98,0</Data>
<Data>Unistore: </Data>
<Data>-1032</Data>
</EventData>
</Event>

Log Name: Application
Source: ESENT
Date: 2024/11/23 21:40:56
Event ID: 486
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-EGQ52IC
Description:
svchost (12520,R,98,0) Unistore: Access denied due to system error 5 (0x00000005): "Access denied. ”, the attempt to move the file "C:\Users\Administrator\AppData\Local\Comms\UnistoreDB\USS.jtx" to "C:\Users\Administrator\AppData\Local\Comms\UnistoreDB\USS00001.jtx" failed. The move file operation will fail with error -1032 (0xfffffbf8).
Event XML: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="ESENT" /> <EventID Qualifiers="0">486</EventID> <Version>0</Version> <Level>2</Level> <Task>1</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2024-11-23T13:40:56.4552487Z" /> <EventRecordID>16018</EventRecordID> <Correlation /> <Execution ProcessID="12520" ThreadID="0" /> <Channel>Application</Channel> <Computer>DESKTOP-EGQ52IC</Computer> <Security /> </System> <EventData> <Data>svchost</Data> <Data>12520,R,98,0</Data> <Data>Unistore: </Data> <Data>C:\Users\Administrator\AppData\Local\Comms\UnistoreDB\USS.jtx</Data> <Data>C:\Users\Administrator\AppData\Local\Comms\UnistoreDB\USS00001.jtx</Data> <Data>-1032 (0xfffffbf8)</Data> <Data>5 (0x00000005)</Data> <Data>Access denied. </Data> </EventData> </Event>

[HollisMeynell]

I don't know which events are related to osu, and there may not even be any sound, because after I started it, there was no change when I updated the event list. I am sure it is from the error log of the application.

[HollisMeynell]

[HollisMeynell]

@Joehuu @peppy Is this a problem with my computer or the game? I can't reinstall it or start it, help me plz

[Joehuu]

bug use parameter --tournament is ok???

According to this, I think the issue is another case of: #30374, #27651, and https://discord.com/channels/188630481301012481/1097318920991559880/1311572850095947898 (WSL/Hyper-V being the culprit)

(please disregard that alt account, if you got an email notification twice)

[HollisMeynell]

Will this issue be addressed in the future?