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after loading my company's airplanes, received error message and now page only reloads white #64

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jonasbeaver opened this issue May 13, 2021 · 4 comments
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@jonasbeaver
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using the version hosted on your website
hitting refresh still results in a blank page in chrome
is there somewhere to delete some kind of local storage or cache?
still works with the local version and on ms edge

@piero-la-lune piero-la-lune self-assigned this May 14, 2021
@piero-la-lune piero-la-lune added the bug Something isn't working label May 14, 2021
@piero-la-lune
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Open FSE Planner, then open de Developer Tools (F12):

  1. Browse to the Storage (Firefox) or Application tab
  2. Under Local Storage on the left, right click https://piero-la-lune.fr to clear the local storage

Firefox:
image

Chrome:
image

If the issue persist, could you please:

  1. Click on FSE Planner version number, on the top left of the screen
  2. Click on "Debug": it should offer you a file called debug.json to download
  3. Download the file and share it with me

Hopefully it should give me all the necessary info I need to reproduce your bug and then fix it.

@jonasbeaver
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jonasbeaver commented May 15, 2021 via email

@icykoneko
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I ran into this as well recently. I believe it was complaining about an icao object missing. If I see it happen again, I'll post debug for ya as well.

@piero-la-lune
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Thanks to another user bug report, I have been able to reproduce and fix the bug (it was caused by "in flight" planes when loading planes from FSE).

I have also improved the user experience, in case something similar happens again: an error message will explain what to do, instead of a simple white screen.

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