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[Vlad202]

Page to Investigate

Steps to Reproduce

Hello. We are trying to pay for the pro version of our vercel, but the payment is not going through. We tried for several days with different bank cards, but we get an error. We have $0.50 in our account for a test payment, but the funds are still not debited and no information is sent to the bank.

[amyegan]

Sorry you're having account upgrade issues, @Vlad202. Due to the sensitive nature of account and billing information, we cannot dig into those details in this public discussion. Please submit a case to the Customer Success Team with Billing as the problem area.