Unable to switch to back facing camera on my android phone to take a picture of the document from my screen! #49360
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You removed the upload button for safety, I'll take that. |
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Replies: 21 comments 20 replies
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This is happening to me right now, I can't finish my application because of this and it's impossible to get a good screen. |
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Hey everyone it took me some time to get the best picture but it was a success. Lower your screen brightness just enough to make it look like a book under the streetlight. |
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There are two option while taking a photo, Camera 2 1, facing front ✅ Works It's nearly impossible to take documents photo with facing front camera. Switching to Camera 2 0, facing back doesn't work, it just stay in front camera. |
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Hi GitHub Support @github I wanted to bring to your attention a bug I've encountered in the GitHub Education part of the platform. When I reach the stage where I'm required to take a picture of proof, I've noticed that the back camera doesn't work. Only the front camera seems to be functional. This presents a significant challenge as it's often difficult to capture a suitable picture of proof using the front camera. I believe this issue is affecting the usability of the platform for many users like myself. I kindly request that you investigate and address this issue as soon as possible to ensure a smoother experience for all GitHub Education users. Thank you for your attention to this matter. Best regards, |
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Looks like I am banned, I just cracked my personal savings to get some resources for a project. |
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Well it is 11 jan 2023 the bug is still not fixed and my phone can't take clear photos by front camera. I am on my vacations at home but it says i am too far from the college. Even if i go to college adter break how will i take picture with front camera of my 10000 rupee smart phone. |
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in March 2024 the bug still not fixed, @github please fix those problems. We can not upload any document also we can not use back camera :( It is too hard to prove document with front camera, I have no student card, only document. |
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It's nearly August and this bug is still not fixed!!! |
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Here is how you can do it. Use your laptop camera and pull up a picture of your submission/documentation on your phone. Be in a dark/dim room and put your phone brightness on max. Put it up to the laptop camera and it should look pretty good! |
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@github pls fix this issue :D |
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This exact problem is still not fixed! |
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A day ago I applied for Github Education. I faced the same issue of back camera not working. Device: android phone also, if your proof image isnt coming out to be good, there is some guidance on #111352 to have a better chance with even front cam if back is still not working |
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I'm having the same issue, my Android phone won't enable the rear camera, even though I switched to a different browser (edge, firefox, huawei broswer). Next, I also tried to take a virtual camera to get a picture of the screen, but the github webpage didn't respond to the camera. Finally, I thought of borrowing the camera from my PC, but the photo was distorted and blurry, and I couldn't recognize the content of the picture. Hopefully this bug can be solved, or an image upload channel can be provided. Thank you |
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I used the opera browser and It let me choose the back camera! I got accepted :) |
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2024 - Sept |
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These guys are so bad they aren't fixing |
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Oct - 2024 |
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i know i'm late but i found a solution install opera browser and only give permission to use back camera and there you go , it work !!! |
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The only way I know to circumvent this issue right now is to use the Opera browser and enable the back camera—it works like a charm. |
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Same here, I just could use the back camera to submit it, by using Opera Browser on my android. |
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Hey everyone it took me some time to get the best picture but it was a success.
If like you have a digital ID and not a physical one (Which many have since the BIG COVID break)
Lower your screen brightness just enough to make it look like a book under the streetlight.
Hold your phone with both hands, while your elbows rest on the table.
Take a picture as soon as your ID is fits your phone screen.
The requirements are something like school name, your name year if any OR some identification that you are a distance learner if any should be required, a slightly blurry picture is fine to go.
Whatever filtering method @github is using can sharpen the image and extract text, and you will get an …