create a process to help make sure submissions are acknowledged and help people follow up

[katska]

Ideally something automated that checks in with the commenter: Did the commenter get a response?

OR more simply, where there's a notice that the comment has been delivered, also include

If you don't hear from them shortly, drop them a line at "EMAIL ADDRESS FOR THAT AUTHORITY". Remind them you'd like them to acknowledge your submission and understand what happens next for "THE DA IN QUESTION".

This is one measure in response to a claim that Parramatta City Council are not considering submissions from 'third party websites'.

[stale]

This issue has been automatically marked as stale because there has been no activity on it for about six months. If you want to keep it open please make a comment and explain why this issue is still relevant. Otherwise it will be automatically closed in a week. Thank you!