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dashpole authored Jun 23, 2024
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20 changes: 19 additions & 1 deletion content/en/docs/collector/troubleshooting.md
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title: Troubleshooting
description: Recommendations for troubleshooting the Collector
weight: 25
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---

On this page, you can learn how to troubleshoot the health and performance of
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the `NO_WINDOWS_SERVICE=1` environment variable must be set to force the
Collector to start as if it were running in an interactive terminal, without
attempting to run as a Windows service.

### Collector is experiencing configuration issues

The Collector might experience problems due to configuration issues.

#### Null maps

During configuration resolution of multiple configs, values in earlier configs
are removed in favor of later configs, even if the later value is null. You can
fix this issue by

- Using `{}` to represent an empty map, such as `processors: {}` instead of
`processors:`.
- Omitting empty configurations such as `processors:` from the configuration.

See
[confmap troubleshooting](https://github.com/open-telemetry/opentelemetry-collector/blob/main/confmap/README.md#null-maps)
for more information.

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