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101 changes: 101 additions & 0 deletions content/en/blog/2024/otel-get-started-survey/index.md
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---
title: Insights from the OpenTelemetry Getting Started Survey
linkTitle: OpenTelemetry Getting Started Survey
date: 2024-06-19
author: '[Ana Margarita Medina](https://github.com/AnaMMedina21) (ServiceNow)'
issue: 4662
sig: End User SIG
---

Getting started with new technologies can be hard, which is why we try to meet
our end-users where they are. As a part of that goal,
[the OpenTelemetry End-User SIG](/community/end-user/) recently surveyed the
community to find out how we can best help our users get started with
OpenTelemetry. The 104 responses we received will help drive improvements in
enablement content from the community as well as vendors.

Check out the results!

## Key takeaways

- No matter their level of OTel experience, folks would like to see the
following:
1. Comprehensive documentation (67.3% of respondents).
2. Reference implementations for instrumentation (65.3% of respondents).
3. Detailed tutorials (63.4% of respondents).
- Respondents are mostly working with containerization technologies, with 79.8%
of respondents using Kubernetes and 63.5% of respondents using Docker.
- Over 83% of respondents stated that the Traces Specification, Instrumentation
APIs and SDKs, and Metrics Specification are the most important aspects of
their OTel journey.

## Detailed insights

### Q: What technologies are you using when setting up your observability journey?

Out of 104 respondents, most are working with containers: 79.8% are using
Kubernetes and 63.5% are using Docker.

![Chart showing what technologies are being used](1-technologies-used.png)

### Q: Where in your observability journey is your organization?

Out of 104 respondents:

- 25% are beginners and they are learning about observability or have used
monitoring tools.
- 49% are intermediates and are setting up observability practice.
- 26% are experts and have a well-established observability practice.

![Chart showing where in their observability journey they are](2-level.png)

### Q: What languages are you using in your organization?

[JavaScript](/docs/languages/js/), [Java](/docs/languages/java/),
[Go](/docs/languages/go/), and [Python](/docs/languages/python/) are the most
widely used languages. They are being utilized by over 50% of the respondents.

[Other languages](/docs/languages/other/) used included Scala, TypeScript,
[Erlang/Elixir](/docs/languages/erlang/), Perl, R, Lua, Matlab, Julia, Haskell,
COBOL, Kotlin, and SAS.

![Chart showing what languages are being used](3-languages.png)

### Q: What resources do you wish you had when getting started with OpenTelemetry?

Depending on where in their observability journey they are, respondents prefer
different resources:

- Those who are learning about observability and those who are setting up an
observability practice would like to see comprehensive documentation and
detailed tutorials and videos.
- Those who have a well-established observability practice prefer reference
implementations for instrumentation as well as comprehensive documentation.

![Chart showing what resources folks want](4-resources.png)

### Q: What part of the project is most important to you in your OTel journey?

Most respondents stated that
[Traces Specification,](/docs/specs/otel/trace/api/)
[Instrumentation APIs and SDKs](/docs/languages/), and
[Metrics Specification](/docs/specs/otel/metrics/api/) are most important to
them.

![Chart showing what aspects are the most important](5-importance.png)

## Learn more

For a more detailed look at the survey results, you can check out the
[results](https://github.com/open-telemetry/sig-end-user/tree/main/end-user-surveys/getting-started).

## Keep in touch

Thanks to everyone who participated in the survey! We rely on your feedback to
help guide the future development of OpenTelemetry and to ensure it continues to
meet your evolving needs. We will post upcoming surveys in the following
avenues:

- [#otel-sig-end-user Slack channel](https://cloud-native.slack.com/archives/C01RT3MSWGZ)
– you can also reach out to us here!
- [End user resources page](/community/end-user/).
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