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Installer Crashes #995

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misterborden opened this issue Dec 18, 2014 · 7 comments
Closed

Installer Crashes #995

misterborden opened this issue Dec 18, 2014 · 7 comments

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@misterborden
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godot_win64-1.0stable.exe crashes almost immediately. Win7 gives the following info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: godot_win64-1.0stable.exe
Application Version: 0.0.0.0
Application Timestamp: 548f46fa
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

@reduz
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reduz commented Dec 18, 2014

check if you have your GPU drivers installed and that your GPU supports
opengl 2.1. If It's an old intel GMA, you likely can't run the editor.

On Thu, Dec 18, 2014 at 8:19 PM, misterborden [email protected]
wrote:

godot_win64-1.0stable.exe crashes almost immediately. Win7 gives the
following info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: godot_win64-1.0stable.exe
Application Version: 0.0.0.0
Application Timestamp: 548f46fa
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


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#995.

@reduz
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reduz commented Dec 18, 2014

using linux on the same hardware works as far as I know

On Thu, Dec 18, 2014 at 8:46 PM, Juan Linietsky [email protected] wrote:

check if you have your GPU drivers installed and that your GPU supports
opengl 2.1. If It's an old intel GMA, you likely can't run the editor.

On Thu, Dec 18, 2014 at 8:19 PM, misterborden [email protected]
wrote:

godot_win64-1.0stable.exe crashes almost immediately. Win7 gives the
following info:

Problem signature:
Problem Event Name: APPCRASH
Application Name: godot_win64-1.0stable.exe
Application Version: 0.0.0.0
Application Timestamp: 548f46fa
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789


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#995.

@misterborden
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Yeah, it only lists DirectX 10, no OpenGL (it's an old Intel G41 Express) I assume I would need a new video card to run the editor?

@misterborden
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Update: I ran an OpenGL test utility and it does support 2.1; but when I ran the rendering tests, it crashed. Sigh.

@reduz
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reduz commented Dec 19, 2014

yeah old intel cards do not support the full GL spec or have really buggy
drivers on windows (some functions that should be there are missing for
example, leading godot to crash). These work better on linux, but only to a
point, not sure if much can be done
but as far as I know, the same drivers for windows 8 work much better

On Thu, Dec 18, 2014 at 10:53 PM, misterborden [email protected]
wrote:

Update: I ran an OpenGL test utility and it does support 2.1; but when I
ran the rendering tests, it crashed. Sigh.


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#995 (comment).

@misterborden
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I updated the drivers to the latest version and still no joy. Looks like a dead end with this system. Thanks for responding.

@misterborden
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I finally got around to installing a low-end Radeon card that supports OpenGL 4.1 and now Godot runs fine. Thanks.

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