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Create issue templates for NS repo #3970

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Oct 13, 2018
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29 changes: 29 additions & 0 deletions .github/ISSUE_TEMPLATE/--bug-report.md
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---
name: "\U0001F41BBug report"
about: Create a report to help us improve things

---

**Describe the bug**
A clear and concise description of what the bug is.

**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

**Expected behavior**
A clear and concise description of what you expected to happen.

**Screenshots**
If applicable, add screenshots to help explain your problem.

**Your setup information**
- What version of Nightscout (e.g. 0.10.3)
- What type of CGM, and how do you get your data there? (e.g. G4 and ShareBridge, or wired receiver, etc.)
- Is your issue specific to a browser (Firefox/Safari/Chrome?) or a device (Android phone, etc.)?

**Additional context**
Add any other context about the problem here.
17 changes: 17 additions & 0 deletions .github/ISSUE_TEMPLATE/--feature-request--.md
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---
name: "\U0001F4A1Feature request\U0001F4A1"
about: Suggest an idea for this project

---

**Is your feature request related to a problem? Please describe.**
A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]

**Describe the solution you'd like**
A clear and concise description of what you want to happen.

**Describe alternatives you've considered**
A clear and concise description of any alternative solutions or features you've considered.

**Additional context**
Add any other context or screenshots about the feature request here.
16 changes: 16 additions & 0 deletions .github/ISSUE_TEMPLATE/--individual-troubleshooting-help.md
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---
name: "\U0001F198Individual troubleshooting help"
about: Getting help with your own individual setup of Nightscout

---

Having issues getting Nightscout up and running? Instead of creating an issue here, please use one of the existing support channels for Nightscout.

The main support channel is on Facebook: please join the CGM In The Cloud Facebook group (https://www.facebook.com/groups/cgminthecloud) and start a post there.

**Suggestions to include in your post when you are asking for help:**
1. Include what you are trying to do: ("*I am trying to set up Nightscout for the first time.*")
2. Include which step you are on and what the problem is: ("*I deployed on Heroku, but I'm not seeing any BG data.*")
3. If possible, include a link to the version of documentation you are following ("*I'm following the OpenAPS Nightscout setup docs (https://openaps.readthedocs.io/en/latest/docs/While%20You%20Wait%20For%20Gear/nightscout-setup.html#nightscout-setup-with-heroku)*")

Other places you can find support and assistance for Nightscout include Gitter's [nightscout/public](https://gitter.im/nightscout/public) channel.