Can't open the administrator's channel page #5187

francescopozzoni · 2022-05-12T15:57:38Z

francescopozzoni
May 12, 2022

Hi everyone,

I'm on MacOS monterey with Administrator Launcher on v.1.2.0 and I'm trying to connect to a 1.4.1 instance on my VM.

I can connect without issues but then I can't click on the Channels tab on the left of the Administrator console.

Jun 14, 2022

Hi everyone.

Thank you @jonbartels for your time and patience. I tried to use thje Zulu JRE with JavaFx but no luck. Administrator didn't crash but the channel page was still not accessible.

This issue is solved for me. I think that upgrading to Monterey somehow broke my java installation,n while trying different java versions I found out that I wasn't able to download and install java updates from the java panel. I uninstalled and reinstalled java and now Mirth works without issues.

My current java -version output:

java version "17.0.3.1" 2022-04-22 LTS Java(TM) SE Runtime Environment (build 17.0.3.1+2-LTS-6) Java HotSpot(TM) 64-Bit Server VM (build 17.0.3.1+2-LTS-6, mixed mode, sharing)

View full answer

jonbartels · 2022-05-12T16:02:33Z

jonbartels
May 12, 2022

1.4.1 instance on my VM

Is this a typo? 1.4.1 would be a very old version of Mirth Connect.

Are there any errors in mirth.log on the server?

In the launcher select the "Show Console" option. Then connect, there should be a little console window showing some logs from the MC Client. Then view the channels tab, are there any errors shown in the console?

6 replies

jonbartels May 13, 2022

Does the same error happen with MC 4.0 or 3.12?

francescopozzoni May 13, 2022
Author

Yes, I tested it on different Mirth installation (both 4.0 and 3.12) and the problem is still there. It seems more related to the administrator launcher (hence maybe to my OS) than to the server. I tryed to downgrade the administrator launcher and still no results at all, the same issue.

Currently I installed the Administator on a VM and I'm using it from there but it's not my ideal setup...

jonbartels May 13, 2022

An idea - Run the launcher from the command line. See if it logs any output.

On my Mac it is:

/Applications/Mirth Connect Administrator Launcher.app/Contents/java/app
java -jar mirth-client-launcher.jar

Which JVM are you using? A JRE with JavaFX is important for MC.

The one I found that is currently working reliably is Zulu 8.60.0.21 with JRE FX.

siddharthsharma9258 Jun 13, 2022

OpenJDK does not include JavaFX?

tonygermano Jun 13, 2022
Collaborator

OpenJDK does not include JavaFX?

It is a separate project. Oracle used to bundle it with their JRE in Java 8 before JavaFX was open sourced. https://openjfx.io/

francescopozzoni · 2022-06-14T07:23:07Z

francescopozzoni
Jun 14, 2022
Author

Hi everyone.

Thank you @jonbartels for your time and patience. I tried to use thje Zulu JRE with JavaFx but no luck. Administrator didn't crash but the channel page was still not accessible.

This issue is solved for me. I think that upgrading to Monterey somehow broke my java installation,n while trying different java versions I found out that I wasn't able to download and install java updates from the java panel. I uninstalled and reinstalled java and now Mirth works without issues.

My current java -version output:

java version "17.0.3.1" 2022-04-22 LTS Java(TM) SE Runtime Environment (build 17.0.3.1+2-LTS-6) Java HotSpot(TM) 64-Bit Server VM (build 17.0.3.1+2-LTS-6, mixed mode, sharing)

0 replies

janwijbrand · 2022-12-16T12:56:16Z

janwijbrand
Dec 16, 2022

FWIW I'm running in exactly the same issue: I can start the Mirth Connect Administration Launcher, I can connect to a Mirth Connect server, it loads the Admin GUI, but when I select a channel, the java console starts filling up with error like so:

$ java_home -v 19.0.1 -exec java -jar mirth-client-launcher.jar

I make sure in the launcher GUI to set a custom Java Home to

/Library/Java/JavaVirtualMachines/zulu-19.jdk/Contents/Home

The login modal shows, I fill out the credentials, the GUI open but as soon as I click on a channel in the dashboard view I get:

Using JRE version 19.0.1+10 OpenJDK 64-Bit Server VM
Java home directory = /Library/Java/JavaVirtualMachines/zulu-19.jdk/Contents/Home
User home directory = /Users/******
----------------------------------------------------
l:  Clear console window
s:  Dump system properties
----------------------------------------------------
Exception in thread "AWT-EventQueue-0" java.lang.IllegalArgumentException: column must be valid, was-1
	at org.jdesktop.swingx.JXTreeTable.isHierarchical(JXTreeTable.java:2022)
	at org.jdesktop.swingx.JXTreeTable.getEditingRow(JXTreeTable.java:1162)
	at java.desktop/javax.swing.JTable$AccessibleJTable.getAccessibleChild(JTable.java:7216)
	at java.desktop/javax.swing.JTable$AccessibleJTable.getAccessibleAt(JTable.java:7606)
	at java.desktop/javax.swing.JTable$AccessibleJTable.valueChanged(JTable.java:7127)
	at java.desktop/javax.swing.DefaultListSelectionModel.fireValueChanged(DefaultListSelectionModel.java:229)
	at java.desktop/javax.swing.DefaultListSelectionModel.fireValueChanged(DefaultListSelectionModel.java:204)
	at java.desktop/javax.swing.DefaultListSelectionModel.fireValueChanged(DefaultListSelectionModel.java:256)
	at java.desktop/javax.swing.DefaultListSelectionModel.changeSelection(DefaultListSelectionModel.java:453)
	at java.desktop/javax.swing.DefaultListSelectionModel.changeSelection(DefaultListSelectionModel.java:463)
	at java.desktop/javax.swing.DefaultListSelectionModel.setSelectionInterval(DefaultListSelectionModel.java:507)
	at java.desktop/javax.swing.JTable.changeSelectionModel(JTable.java:2435)
	at java.desktop/javax.swing.JTable.changeSelection(JTable.java:2504)
	at java.desktop/javax.swing.plaf.basic.BasicTableUI$Handler.adjustSelection(BasicTableUI.java:1142)
	at java.desktop/javax.swing.plaf.basic.BasicTableUI$Handler.mousePressed(BasicTableUI.java:1065)
	at java.desktop/java.awt.AWTEventMulticaster.mousePressed(AWTEventMulticaster.java:288)
	at java.desktop/java.awt.AWTEventMulticaster.mousePressed(AWTEventMulticaster.java:287)
	at java.desktop/java.awt.AWTEventMulticaster.mousePressed(AWTEventMulticaster.java:287)
	at java.desktop/java.awt.Component.processMouseEvent(Component.java:6617)
	at java.desktop/javax.swing.JComponent.processMouseEvent(JComponent.java:3398)
	at org.jdesktop.swingx.JXTreeTable.processMouseEvent(JXTreeTable.java:396)
	at java.desktop/java.awt.Component.processEvent(Component.java:6385)
	at java.desktop/java.awt.Container.processEvent(Container.java:2266)
	at java.desktop/java.awt.Component.dispatchEventImpl(Component.java:4995)
	at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2324)
	at java.desktop/java.awt.Component.dispatchEvent(Component.java:4827)
	at java.desktop/java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4948)
	at java.desktop/java.awt.LightweightDispatcher.processMouseEvent(Container.java:4572)
	at java.desktop/java.awt.LightweightDispatcher.dispatchEvent(Container.java:4516)
	at java.desktop/java.awt.Container.dispatchEventImpl(Container.java:2310)
	at java.desktop/java.awt.Window.dispatchEventImpl(Window.java:2780)
	at java.desktop/java.awt.Component.dispatchEvent(Component.java:4827)
	at java.desktop/java.awt.EventQueue.dispatchEventImpl(EventQueue.java:775)
	at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:720)
	at java.desktop/java.awt.EventQueue$4.run(EventQueue.java:714)
	at java.base/java.security.AccessController.doPrivileged(AccessController.java:399)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:86)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:97)
	at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:747)
	at java.desktop/java.awt.EventQueue$5.run(EventQueue.java:745)
	at java.base/java.security.AccessController.doPrivileged(AccessController.java:399)
	at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(ProtectionDomain.java:86)
	at java.desktop/java.awt.EventQueue.dispatchEvent(EventQueue.java:744)
	at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:203)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:124)
	at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:113)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:109)
	at java.desktop/java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
	at java.desktop/java.awt.EventDispatchThread.run(EventDispatchThread.java:90)

I've tried all JDK versions in this list:

❯ java_home -V
Matching Java Virtual Machines (8):
    19.0.1 (arm64) "Azul Systems, Inc." - "Zulu 19.30.11" /Library/Java/JavaVirtualMachines/zulu-19.jdk/Contents/Home
    18.0.2.1 (arm64) "Azul Systems, Inc." - "Zulu 18.32.13" /Library/Java/JavaVirtualMachines/zulu-18.jdk/Contents/Home
    17.0.5 (arm64) "Oracle Corporation" - "Java SE 17.0.5" /Library/Java/JavaVirtualMachines/jdk-17.0.5.jdk/Contents/Home
    15.0.9 (arm64) "Azul Systems, Inc." - "Zulu 15.44.13" /Library/Java/JavaVirtualMachines/zulu-15.jdk/Contents/Home
    13.0.13 (arm64) "Azul Systems, Inc." - "Zulu 13.52.15" /Library/Java/JavaVirtualMachines/zulu-13.jdk/Contents/Home
    11.0.17 (arm64) "Azul Systems, Inc." - "Zulu 11.60.19" /Library/Java/JavaVirtualMachines/zulu-11.jdk/Contents/Home
    1.8.351.10 (x86_64) "Oracle Corporation" - "Java" /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home

Where, because JFX not included, the Oracle JDKs dont work at all. But the other JDK versions have the same error message. Is there a version-dependency between the JDK ran on the Mirth Connect server and the local machine that will run the Admin GUI?

The Admin GUI is now unusable to me and I'm at a loss how to find a solution to this issue. I hope someone can comment and give a hint or direction. If this is better reported as an GitHub issue, I can do that as well of course.

Any reply is highly appreciated.

0 replies

janwijbrand · 2022-12-16T13:03:35Z

janwijbrand
Dec 16, 2022

This discussion seems to be related: #4984

1 reply

siddharthsharma9258 Dec 16, 2022

It is related. Specifically this part #4984 (comment).

I faced the same issue not too long ago.

ChristopherSchultz · 2024-11-19T13:57:51Z

ChristopherSchultz
Nov 19, 2024

Also #6357

0 replies

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