Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[Bug]: Could not find mount point, can't keep encryption keys #35110

Closed
7 of 9 tasks
AndyXheli opened this issue Nov 11, 2022 · 2 comments
Closed
7 of 9 tasks

[Bug]: Could not find mount point, can't keep encryption keys #35110

AndyXheli opened this issue Nov 11, 2022 · 2 comments
Labels
0. Needs triage Pending check for reproducibility or if it fits our roadmap 25-feedback bug feature: encryption (server-side) feature: external storage needs review Needs review to determine if still applicable

Comments

@AndyXheli
Copy link

AndyXheli commented Nov 11, 2022

⚠️ This issue respects the following points: ⚠️

  • This is a bug, not a question or a configuration/webserver/proxy issue.
  • This issue is not already reported on Github (I've searched it).
  • Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
  • Nextcloud Server is running on 64bit capable CPU, PHP and OS.
  • I agree to follow Nextcloud's Code of Conduct.

Bug description

Created a file within External S3 Storage while having encryption enabled

Steps to reproduce

  1. Connect to S3 Storge
  2. Make sure encyprtion is enabled
  3. created a file "TXT DOCx, etc
  4. error

Expected behavior

shuold applow creation of files

Installation method

Community Web installer on a VPS or web space

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.1

Web server

Apache (supported)

Database engine version

MySQL

Is this bug present after an update or on a fresh install?

Updated to a major version (ex. 22.2.3 to 23.0.1)

Are you using the Nextcloud Server Encryption module?

Encryption is Enabled

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "***REMOVED SENSITIVE VALUE***"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "25.0.1.1",
        "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
        "htaccess.RewriteBase": "\/",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "default_phone_region": "US",
        "default_locale": "en_US",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "skeletondirectory": "",
        "simpleSignUpLink.shown": false,
        "lost_password_link": "disabled",
        "trashbin_retention_obligation": "auto,30",
        "versions_retention_obligation": "auto,30",
        "allow_local_remote_servers": true,
        "preview_max_memory": 1280,
        "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
        "twofactor_enforced": "true",
        "twofactor_enforced_groups": [],
        "twofactor_enforced_excluded_groups": [
            "NO2FA"
        ],
        "maintenance": false,
        "theme": "",
        "loglevel": 2,
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "tls",
        "updater.release.channel": "stable",
        "app_install_overwrite": [
            "officeonline",
            "onlyoffice",
            "impersonate"
        ]
    }
}

List of activated Apps

Enabled:
  - activity: 2.17.0
  - admin_audit: 1.15.0
  - bruteforcesettings: 2.5.0
  - cloud_federation_api: 1.8.0
  - comments: 1.15.0
  - contactsinteraction: 1.6.0
  - dashboard: 7.5.0
  - dav: 1.24.0
  - encryption: 2.13.0
  - federatedfilesharing: 1.15.0
  - federation: 1.15.0
  - files: 1.20.1
  - files_downloadactivity: 1.15.0
  - files_external: 1.17.0
  - files_pdfviewer: 2.6.0
  - files_rightclick: 1.4.0
  - files_sharing: 1.17.0
  - files_trashbin: 1.15.0
  - files_versions: 1.18.0
  - firstrunwizard: 2.14.0
  - groupfolders: 13.0.0
  - hibp_login_check: 0.0.1
  - impersonate: 1.11.0
  - integration_youtube: 0.1.1
  - logreader: 2.10.0
  - lookup_server_connector: 1.13.0
  - nextcloud_announcements: 1.14.0
  - notifications: 2.13.1
  - notify_push: 0.5.0
  - oauth2: 1.13.0
  - password_policy: 1.15.0
  - photos: 2.0.0
  - previewgenerator: 5.1.1
  - privacy: 1.9.0
  - provisioning_api: 1.15.0
  - recognize: 3.2.0
  - recommendations: 1.4.0
  - related_resources: 1.0.3
  - richdocuments: 7.0.1
  - serverinfo: 1.15.0
  - settings: 1.7.0
  - sharebymail: 1.15.0
  - spreed: 15.0.1
  - support: 1.8.0
  - survey_client: 1.13.0
  - suspicious_login: 4.3.0
  - systemtags: 1.15.0
  - text: 3.6.0
  - theming: 2.0.1
  - twofactor_backupcodes: 1.14.0
  - twofactor_email: 2.7.1
  - twofactor_totp: 7.0.0
  - updatenotification: 1.15.0
  - user_ldap: 1.15.0
  - user_status: 1.5.0
  - viewer: 1.9.0
  - weather_status: 1.5.0
  - workflowengine: 2.7.0
Disabled:
  - circles: 23.1.1
  - twofactor_admin: 3.2.0

Nextcloud Signing status

No response

Nextcloud Logs

{"reqId":"jISnEF6fUJg15s8HgcwS","level":3,"time":"2022-11-11T18:02:51+00:00","remoteAddr":"10.0.10.157","user":"axheli","app":"no app in context","method":"DELETE","url":"/remote.php/dav/files/axheli/C2%20Storage/New%20document.docx","message":"Could not find mount point, can't keep encryption keys","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36","version":"25.0.1.1","data":[],"id":"636e8f961abd1"}
{"reqId":"jISnEF6fUJg15s8HgcwS","level":3,"time":"2022-11-11T18:02:51+00:00","remoteAddr":"10.0.10.157","user":"axheli","app":"PHP","method":"DELETE","url":"/remote.php/dav/files/axheli/C2%20Storage/New%20document.docx","message":"Trying to access array offset on value of type bool at /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php#441","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.0.0 Safari/537.36","version":"25.0.1.1","exception":{"Exception":"Error","Message":"Trying to access array offset on value of type bool at /var/www/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php#441","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":441,"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":301,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":817,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":656,"function":"copyBetweenStorage","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":595,"function":"moveFromStorage","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/nextcloud/apps/files_trashbin/lib/Storage.php","line":239,"function":"moveFromStorage","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/apps/files_trashbin/lib/Trashbin.php","line":330,"function":"moveFromStorage","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/var/www/nextcloud/apps/files_trashbin/lib/Trash/LegacyTrashBackend.php","line":107,"function":"move2trash","class":"OCA\\Files_Trashbin\\Trashbin","type":"::"},{"file":"/var/www/nextcloud/apps/files_trashbin/lib/Trash/TrashManager.php","line":102,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\LegacyTrashBackend","type":"->"},{"file":"/var/www/nextcloud/apps/files_trashbin/lib/Storage.php","line":202,"function":"moveToTrash","class":"OCA\\Files_Trashbin\\Trash\\TrashManager","type":"->"},{"file":"/var/www/nextcloud/apps/files_trashbin/lib/Storage.php","line":102,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":1181,"function":"unlink","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":727,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":522,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":179,"function":"delete","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":281,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":360,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":171,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"},"id":"636e8f961ab7a"}

Additional info

No response

@joshtrichards
Copy link
Member

I believe this is fixed (at least in >=NC26) via #34724 and had the same underlying cause as #27692.

@joshtrichards joshtrichards added the needs review Needs review to determine if still applicable label Sep 13, 2024
@joshtrichards
Copy link
Member

Duplicate of #27692

@joshtrichards joshtrichards marked this as a duplicate of #27692 Sep 13, 2024
@joshtrichards joshtrichards closed this as not planned Won't fix, can't repro, duplicate, stale Sep 13, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
0. Needs triage Pending check for reproducibility or if it fits our roadmap 25-feedback bug feature: encryption (server-side) feature: external storage needs review Needs review to determine if still applicable
Projects
None yet
Development

No branches or pull requests

3 participants